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ANZ Shield

ANZ Shield

by ANZ Banking Group Limited

377 ratings
20 reviews

Details

  • Released
  • Updated
  • July 25, 2014
  • February 28, 2026

Developer

ANZ Banking Group Limited
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ANZ Shield screenshot #1 for iPhone
ANZ Shield screenshot #2 for iPhone
ANZ Shield screenshot #3 for iPhone
⭐20
Reviews↘︎
❓8 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Enhance your online banking security with this authentication app. It generates one-time passcodes, known as Shield Codes, to verify your identity for transactions and activities. Enjoy faster, secure access to higher payment limits and convenient authentication, even offline.

✓One-time passcode generation (Shield Codes)
✓Secure authentication for online banking
✓Increased payment limits
✓Offline functionality
✓Free to use
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What's New in ANZ Shield

4.5

February 28, 2026

Enhanced compatibility with the latest iOS versions, featuring updates that improve overall performance for a smoother user experience.

User reviews

Most RecentHighest RatedLowest Rated

Worst product decission

To need another dedicated app for authorising a payment is completely ridiculous.

The worst part is when you have a new device need your old device to register a new one or disable it. Without it you need to call support.

Why cant this be embedded in the main banking app. What was the thought process to split this into a seperate app. If I am trying to authorise a payment on my mobile, there is no added security for me to open another app on the same phone to confirm.
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NZ_I3eastNZ_I3east

Response from developer

Hi, Sorry to hear you're having trouble with ANZ Shield. Can you please contact us at mobile@anz.com so we can get a few more details and assist you with this? Regards, Mobile Banking

DO NOT INSTALL - Locked Account

Installed the app when logged into ANZ app and ANZ in my browser and completed all the necessary checks to get it synced and working. Everything in working order until I actually tried to transact at which point it locked me out of my account. How can you possible lock an account when the security has been increased with your “ANZ shield”. Now sitting waiting to talk to a customer representative 😒
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Darren_83Darren_83

Response from developer

Hi Darren_83, Sorry to hear you're having trouble with ANZ Shield. Please reach out us at mobile@anz.com, so we can get few more details and assist you.

Locked my account but works

The app hasn’t been updated in 3 years at the time of this review... Also, it may lock your account towards the end of the registration process under certain conditions (such as if you had tried to transfer money recently). When that happens, you are forced to call the helpline but in my case it took nearly 1h of wait to get through to someone! Once setup, the app works but a 25k transfer limit is inappropriate these days so you have to do multiple transfers for larger sums. What is wrong with this bank?
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209n39j209n39j

Response from developer

Hi, Sorry to hear you're having trouble with ANZ Shield. Can you please contact us at mobile@anz.com so we can get a few more details and assist you with this? Regards, Mobile Banking - Abraham.

Ridiculous

I followed the direction exactly how they stared and it comes up with an error - called the number they gave me to call and no one know of that error and I’ve been on the phone to them for an hour going around in circles. Pathetic! Trying to run a business with these issues is not ideal! Zero star out of 5
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GixerchickGixerchick

Response from developer

Hi, Sorry to hear you're having trouble with ANZ Shield. Can you please contact us at mobile@anz.com so we can get a few more details and assist you with this? Regards, Mobile Banking - Rajashree

Woeful app

Another Authenticator app! What a waste of resources. Also appears that you can only have 1 device registered; really useful for a joint account.
I guess we shouldn’t be surprised; we are dealing with a bank after all.
And to the Developer; please don’t respond with a derogatory canned response saying “it looks like you are having trouble with the app and tell me to waste my time calling the help desk”. The problem is not me it is the app!
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mark1hmark1h

Response from developer

Hi, Sorry to hear you're having trouble with ANZ Shield. Can you please call us on 13 33 50 or contact us at mobile@anz.com so we can get a few more details and assist you with this? Regards, Mobile Banking - Rajashree

See 15 more reviews

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FAQ

What is ANZ Shield used for?

ANZ Shield is an authentication app that provides an extra layer of security for ANZ Internet Banking. It generates one-time passcodes, called Shield Codes, to confirm that requests made for your accounts are genuine and to authenticate certain payments and activities.

Is ANZ Shield free to use?

Yes, ANZ Shield is a free app with no fees involved. Once installed and registered, data usage is not required to generate a Shield Code, making it convenient for users even when traveling overseas.

How does ANZ Shield improve security for ANZ Internet Banking?

ANZ Shield replaces older methods like SMS one-time passcodes, challenge questions, or physical security devices. It offers a more convenient and secure way to authenticate transactions using your phone and a Shield Code.

Can I use ANZ Shield offline?

Yes, ANZ Shield works offline. This means you can access the app and generate Shield Codes even when you don't have mobile network coverage or internet connectivity, providing convenience wherever you are.

What are the benefits of registering for ANZ Shield?

Registering for ANZ Shield offers faster and secure access to high-value payments. For business customers, it provides quick registration without waiting for a security device, and for personal banking customers, it allows for higher payment limits without needing to visit a branch.

What devices is ANZ Shield compatible with?

ANZ Shield is available for iPhone and iPad, which are trademarks of Apple Inc. The app is designed to work on these iOS devices.

How often is ANZ Shield updated?

The latest version of ANZ Shield is 4.5, and it was last updated on February 28, 2026. This indicates a commitment to maintaining and improving the app's functionality and security.

What is the user rating for ANZ Shield?

ANZ Shield has a user rating of 1.8 stars from 377 ratings. This suggests that while the app provides essential security features, there may be areas for improvement based on user feedback.