Happy to recommend
We use ArboStar all the time and we're very happy with it. We'd recommend it to any arborist or tree care business looking for a professional system.
JHJade Hills.4
Put in the work
The system is pretty dang good but you and your team need to out in the work to sort it out. You can’t set it up over night, but the time you get back long term is amazing. Really good for keeping leadership, team members, and customers on the same page.
SStevieinalaska
Could be great if it worked.
Constantly buggy. Seems personal
BBigblindA
Glitchy and a complete failure of an app
The first app ArboStar was better and less glitchy than the new ArboStar Plus. Both have great features but the technical support sucks. Turnaround time for actual help is awful. Everything is uninstall app and we will send to engineers to look at the issue. Had multiple reps over the few years and they are terrible about helping us. The list of issues is endless. Examples include but not limited to; job profiles not saving, whole leads on lead list not showing up, pictures always failing to stay uploaded, uploaded pictures with editing never hold edits with details on job scope, signatures disappear from contracts, I get logged out constantly, mobile app crashes and you have to uninstall and reinstall repeatedly (even on a new iPhone 17pro with latest update), multiple times I can’t even log into ArboStar to retrieve client information essentially shutting down my access to keep the company moving productively. The features are great on on paper they are great. In real life for a growing company this app will make you want to loose your mind. I’m a current user and am currently beyond unhappy app or service provided. I would not recommend this app to anyone.
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FSFlorida Tree Service
Junk
This app is junk. Hardly ever works. Pictures don’t stay loaded so gotta take more pictures to load it’s a waste of money and more importantly time
N$Not happy wastin $
