Problem
I am facing problem when I open apps
Streaming problem
Streaming problem
Didn't work
Very useless app. doesn't work when needed
Poor service
Would love to give 0 or -. We installed 4 of these these cameras at our homes back in India, and earlier when the app was Uniarch / Archlive, it worked much better. Before, in playback there used to be an orange color motion detection mark, which made it very easy to see when someone came near the house. Now that feature is either removed or not working properly. We have to search minute by minute to find activity, and even then it’s hard to locate the exact moment.
Another big issue is the playback performance.
When we find the clip:
• Video speed becomes very bad
• Video quality is poor
• The video keeps buffering or freezing
After the recent update, opening a camera itself has become frustrating. We have to tap the screen 10–15 times just to open the camera number. Recently the camera sometimes doesn’t open at all, and playback videos don’t play properly.
Even when we try replay or download:
• It takes 2–2 minutes to load
• Sometimes the video still doesn’t play
• The image freezes
• The app shows poor network even when Wi-Fi is working fine
Right now:
• Videos don’t play properly
• Playback is unreliable
• Footage is not clear
This is very disappointing service. If these issues are not improved soon, many of us (around 10 houses using these cameras) are seriously considering removing these cameras completely.
We hope the company fixes:
1. Motion detection highlight in playback
2. Faster video loading and smooth playback
3. Better app performance after updates
4. Stable connection on Wi-Fi
Because security cameras should be reliable when we need them most.
Another big issue is the playback performance.
When we find the clip:
• Video speed becomes very bad
• Video quality is poor
• The video keeps buffering or freezing
After the recent update, opening a camera itself has become frustrating. We have to tap the screen 10–15 times just to open the camera number. Recently the camera sometimes doesn’t open at all, and playback videos don’t play properly.
Even when we try replay or download:
• It takes 2–2 minutes to load
• Sometimes the video still doesn’t play
• The image freezes
• The app shows poor network even when Wi-Fi is working fine
Right now:
• Videos don’t play properly
• Playback is unreliable
• Footage is not clear
This is very disappointing service. If these issues are not improved soon, many of us (around 10 houses using these cameras) are seriously considering removing these cameras completely.
We hope the company fixes:
1. Motion detection highlight in playback
2. Faster video loading and smooth playback
3. Better app performance after updates
4. Stable connection on Wi-Fi
Because security cameras should be reliable when we need them most.
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Palestine
The best and top thanks
For i phone need to improve
For i phone there is a huge error in your app, when we try to playback , red marks(events) are not visible, kindly improve it asap,
Major fault
Apple IOS 26.0.1 will not load this app on either iPads or iPhone. Please report to developer. Access not available through Apps.
Worst
Don’t work properly in mobile data
Disgraceful
This App has been a nightmare from day one. Wish I spent more money on better quality system everything has been a disaster from cameras, NVR, App and more so their customer support.
Update
Beware!! Do not update the app. After updating the app will not allow playback. It gives an error screen every time you try.
Latest update not working
Can’t view recordings since last update
Terrible and useless app
Poor image quality, poor image format and the system freezes often.
Shut off
This app is great but recently it keeps shutting off. I havent been able to access it.
Working fine, just a few ideas...
-Take a screenshot on the alarm list view
-Show the channel name on the alarm notification
-Show the channel name on the alarm notification
Not Compatible with iOS 16 and macOS Ventura
I could access the cameras on my iPhone and MacBook but I once I upgraded the software I cannot access anything. It just tells me that there was an issue. Idk what to do bc I cannot see anything anymore and has been like this for awhile now.
No good
I cant access from my mobile app
Keep getting an error when setting up notifications
When I select turn on alarm notifications it keeps coming up with Invalid parameter (25)
Please someone help
Please someone help
Remote access
Since the last update, I’m no longer able to view the camera system remotely
app trouble
does not work good after updating to ios 16
