Wating Time
If driver wait 1 or 2 minute for passenger system need to support passenger time, it’s showing missed bus very fast, result waiting 20 minutes more for another bus, thanks
Awesome trip
Usually I stray away from buses and public transportation just cause I’ve had so many bad experiences but the Argo bus was great. The driver was super helpful and sweet and the drive was very smooth. Overall the bus was well kept and clean with great air conditioning. The whole sign in process was smooth and I felt very safe. The arrival times were also so fast from start to finish.
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Very good service
Good project. Like a ride share system. Highly recommend.
Interesting
Very relaxed travel
ETA is never accurate
I really enjoyed this service once it rolled out but it gets increasingly frustrating waiting for a bus that never stays true to its ETA. Sometimes I am told that the bus will be at my location in 1 minute just to wait outside for 3-4mins before it actually arrives.
The maps are also very inefficient. They always seem to take the longest route to get anywhere. I always get delayed despite ordering the bus way ahead of time. One time I had to wait 20mins for a bus (frustrating but understandable since it was early in the morning and they had just gotten started for the day). Around 7 mins before the bus arrived I began to walk to the pickup spot, just for the app to tell me that my bus will now arrive in 16 mins instead of 7. I was also the only one on that bus so the only excuse was the inefficient routing system.
The maps are also very inefficient. They always seem to take the longest route to get anywhere. I always get delayed despite ordering the bus way ahead of time. One time I had to wait 20mins for a bus (frustrating but understandable since it was early in the morning and they had just gotten started for the day). Around 7 mins before the bus arrived I began to walk to the pickup spot, just for the app to tell me that my bus will now arrive in 16 mins instead of 7. I was also the only one on that bus so the only excuse was the inefficient routing system.
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LOVING THIS
Best ride in months on a public commute. This is revolutionary. I love Argo… and to think u guys are energy efficient too? Wow, perfect
Convenience at doorstep
Tried argo for the first time after seeing it going around the city for quite some time. Really great experience, convenience at its best saving time and sheltering from weather. Looking forward to see Argo expand their area of service in Brampton! GO ARGO!
Trip
Excellent service!
An honest review…
At first I LOVEEEDDD this system, in full honesty I still think it’s a great idea! It’s super convenient, accessible and the staff is always friendly… HOWEVER.. the time accuracy is way off, I ordered the bus it said “be there in five” five minutes later it still says five minutes.. another time I ordered and it was one minute away so I cancelled RIGHT AWAY, bc I wasn’t gonna be ready in one minute.. the app then blocked me from ordering for 20 minutes. Good thing this isn’t my only form of transportation, but that could’ve been really inconvenient for other people considering I canceled within the minute to be mindful you know..
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Saved me
Saved me from having to walk to the #7 Kennedy transit with a broken boot zipper. Picked me up from work and brought me right to my home. Thank you for providing us non drivers with a smooth save ride. Definitely more the 5 stars.
First time using app
The bus driver was so kind and helped me being that it was my first time , he drove well I felt safe and got to my fed on time
Review
Very convenient and best transit . Thanks
EXPAND
please expand the range so i can GO HOOOOME thanks
This app sucks
Terrible time estimates and you have to plan 1 hour early if you don’t want to be 30 minutes late
Great experience
The bus picked me up at home in 7 mins and dropped me off at my destination with a super short trip. Amazing experience!
Genius idea
Can't believe this only cost same as regular bus fare. It's a life saver. Highly recommend.
Overall great experience
Very easy to use. Great service!
Agents are so kind
Idk why ppl are complaining it’s amazing and the drivers are really nice too !! super super affordable glad i discovered this :)
Sucks!
The app sucks and the service
Customer service experience was condescending
Poor customer service and on-boarding for new users calling in. Agents on the line don’t guide you with empathy, demonstrate low patience for new users still navigating the app, don’t believe your experience (i.e., when you don’t see something on the app), …just poor.
Love the concept of using on-demand public transit and think it has potential, but have so far disliked the experience in practice due to these on-call interactions.
Love the concept of using on-demand public transit and think it has potential, but have so far disliked the experience in practice due to these on-call interactions.
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