uh
Response from developer
Hi martinlove112, sorry it took that many tries. If you're still running into trouble signing in, please contact our Contact Centre at 1-877-378-6123 so they can look into your account and help smooth this out. ^RS
Taking more more of my money
Response from developer
Hi Jwrld0707, that jump often happens when a tap off wasn't detected at the end of a trip, which triggers a higher fare instead of your usual one. Worth checking your activity history to see if that trip shows a tap on without a matching tap off. Please contact our Contact Centre at 1-877-378-6123 to request a review. ^RS
Not able to get blclogin transit Ontario accounts to match or edit emails to current new email
Response from developer
Hi Starbright06, keeping your email in sync across PRESTO, GO, UP Express, and Metrolinx logins can get confusing since they're separate systems. Please contact our Contact Centre at 1-877-378-6123, they can walk you through updating your email correctly across your accounts. ^RS
V. convenient
Response from developer
Thanks, glad it's been easy and ready to go for you! ^RS
Never works
Response from developer
Hi 1_1_1_1....1, that's frustrating, especially with a strong signal. A couple of things worth trying, make sure the app is on the latest version from the App Store, and see if the same network error shows up on WiFi as well as cellular data, that helps narrow down where the issue actually is. ^RS







