App and website errors
I cannot load funds. So, I deleted the app and reinstalled it to ensure my app was up to date now I can’t even login. I tried using the website to load funds and that ain’t working either.
Why?
I wish my card didn’t pop up with SENIOR on it. What purpose does it serve? I’m already registered!
Fare Inspectors Low Intelligence
I wish the York Region fare inspectors were more intelligent when it comes to their own job. I’ve been using e tickets on the app for a while and every time I have to explain to them how it works. One of them thought that the current time that shows on the ticket is the time you activated it and was assuming me that I just activated the ticket. He had to go to details to see the activated time and leave me alone. Another one literally asked me that did I tap or not after scanning my e ticket. I had to explain to her that that’s not how an e ticket works. Wishing the best for all of them but the lack of knowledge in their own job is way too concerning. The app sucks too by the way, it doesn’t load sometimes. 3 stars is way more than enough.
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Too much charges
Presto deduct money ridiculously. Imagine adding money to your card and two trips, you’re having nothing left. It’s so annoying
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