PRESTO Reviews: Is It Legit?

Customer Experience

Positive experience22.9% of reviews
Neutral4.6% of reviews
Negative experience72.5% of reviews

~ Based on 690 written reviews from the US App Store.

What users say about PRESTO

Is PRESTO Safe?

PRESTO appears safe based on user ratings. AppsHunter Safety Score for PRESTO is 94/100.

This assessment is based on 1,242 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
1.6% of ratings suggest some concerns
5.2% of ratings point to a risky experience

~ Based on 1,242 App Store ratings for PRESTO.

Is PRESTO Legit?

PRESTO appears to be a legitimate app. AppsHunter Legitimacy Score for PRESTO is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

CANT LOAD FUNDS. OVER A MONTH

I don’t know what happened to this app but i cannot upload via web or mobile with different cards! It doesn’t work.

Support is awful

For 5 years I’ve been trying to fix my account and still no help.

Pretty good for the most part…

I’ve had problems w/ auto renew a couple of times. It just stopped and ran out in the past and very recently without notice…I had to set up again. Thankfully using debit is working out now.

Great service God bless you

Thank you

Great service

Very good

Presto

I believe and have seen prestos influence in my life to have had made a big economical life preserver

Unless

This app takes two decades to open, my banking app opens faster, what kind of poo severs do you guys use

Good app

Hello

Not fair

I’m very upset when somebody don’t top there card, going to work at 6 am lots of passengers don’t top there card , when I go home at 3 the same

Broken App

Needed to reload funds onto my card but it wouldn’t let me. I installed the app and restarted my phone. I even signed out and tried to sign in again but now I can’t even sign in. It sends me to a white page for a second and sends me back to the sign page.

App and website errors

I cannot load funds. So, I deleted the app and reinstalled it to ensure my app was up to date now I can’t even login. I tried using the website to load funds and that ain’t working either.

Why?

I wish my card didn’t pop up with SENIOR on it. What purpose does it serve? I’m already registered!

Fare Inspectors Low Intelligence

I wish the York Region fare inspectors were more intelligent when it comes to their own job. I’ve been using e tickets on the app for a while and every time I have to explain to them how it works. One of them thought that the current time that shows on the ticket is the time you activated it and was assuming me that I just activated the ticket. He had to go to details to see the activated time and leave me alone. Another one literally asked me that did I tap or not after scanning my e ticket. I had to explain to her that that’s not how an e ticket works. Wishing the best for all of them but the lack of knowledge in their own job is way too concerning. The app sucks too by the way, it doesn’t load sometimes. 3 stars is way more than enough.
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Too much charges

Presto deduct money ridiculously. Imagine adding money to your card and two trips, you’re having nothing left. It’s so annoying

The

The

Adding money to card

My bank has now sent you 2 $50 payments…because I didn’t think the first one went through, already had$25 on the card, my card is just acknowledging the $25. Please add $50 and return the 2nd one to my bank account.

Tap on the app doesn’t work sometimes

!

Bad Drivers

I have been taking the ttc for years now and an issue I’ve had with buses was when they were in service and wasn’t full and would skip your stop for no reason, on top of that sometimes they see you and close the doors anyways. Just today someone right in front of me was allowed onto the bus I was practically 5 inches away from him and the doors closed and the bus left even though the driver had seen me the door had also closed on my bag.
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Monthly pass not showing.

I purchased monthly pass but wasn’t showing on the app for a while. Not just the app, there’s a problem with card too. I was worried because the pass I purchased wasn’t Reflecting on the card until 1st day of the month.

I just missed my bus now

I feel humiliated this morning , I couldn’t reload my card because technical issues and now I had to wait another one hour before leaving , because the first bus left me . It’s really frustrating.