PRESTO User Reviews

Customer Experience

Positive experience18.5% of reviews
Neutral5.0% of reviews
Negative experience76.4% of reviews

~ Based on 535 written reviews from the US App Store.

What users say

Is PRESTO Safe?

PRESTO appears safe based on user ratings. AppsHunter Safety Score for PRESTO is 94/100.

This assessment is based on 745 user ratings, with an App Store average of 4.7/5.

Safety Analysis

20.6% of ratings point to a safe experience
6.3% of ratings suggest some concerns
73.0% of ratings point to a risky experience

~ Based on 126 App Store ratings for PRESTO.

Is PRESTO Legit?

PRESTO appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PRESTO is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not running on 15.x ios

Not running on 15.x ios. You should always add backward compatibility!!!

:(

App never works when I need it to. I shouldn’t have to uninstall and then reinstall every time I want to load my card. Even then sometimes it doesn’t work saying there’s a connection error when my phone is connecting to every other internet app just fine. It won’t even load the help section.

Error message when putting payment information

And 2 factor authentication not working for Face ID verification for password at login

Quite Literally Awful

The app is so slow, and constantly has technical issues that will not allow me to buy tickets. You made the presto e-ticket app redundant, combine it into one app, and then it never works? I’m trying to spend money on your service and yet I still end up calling for an uber because I can’t buy a bus ticket!!!!???
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NOT ALLOWING TO UPLOAD MONEY

Not allowing to upload money to card

Absolutely terrible app

The worst app I have had the misfortune of being forced to use. Loading the presto card is an act of great patience as the app constantly crashes or freezes. At this point it no longer feels worth the hassle to save 30 cents a ride. Smell you never, presto !

Can’t load presto

I keep getting singed out and when I do get signed in and try to load my presto says technical error

Bad app

Your app needs alot of work always crashing and asks you to log in even though ive already logged in.. always giving me a hard time

公交卡

非常方便

5 stars because I'm a good sport! I haven't tested it out yet, but this weekend I'm going to scan it

5 stars because I'm a good sport! I haven't tested it out yet, but this weekend I'm going to scan it on the bus or the subway to see how it works! 🚌🚇"

No

No

Presto App Always said there was a connection error.

Presto App suddenly no more working on iPhone 8 plus any more. Cannot sign in. Always said there was a connection error.

Got a reply from developer saying it needs ios 16.4 or later version. But i have been on ios 16.7 already when this problem happened. Have deleted and reinstalled the App but no success. Need developer to relook into it. Thanks.
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Whoever made decision to increase transit fare…

GUH SUCK YUH MADDA

Change your icon

All is great if you can find it. Hard to see the black icing especially in dark mode. At least add something to it. Make it green

😸

Confusing give me a EzplanatoriTion

Available

The price is a lot just to go a few stops up and you may missed the two hour frame. Not everyone shops in an hour.
At times it’s difficult to top up and have to come off the ride

Service quality

Service is really bad. Been close to 2 month I paid for my new card since old is blocked . Opened case no response

Loading issues

It never loads on my iPhone.

Can’t load fund

I can’t load fund for no reasons, pls fix it, thank you

Cannot connect

What’s the problem here???? It kept on saying that there’s an error with connection. Can’t do anything. Your website is also extremely poorly designed, it kept on loading.