PRESTO Reviews: Is It Legit?

Customer Experience

Positive experience24.0% of reviews
Neutral4.6% of reviews
Negative experience71.4% of reviews

~ Based on 718 written reviews from the US App Store.

What users say about PRESTO

Is PRESTO Safe?

PRESTO appears safe based on user ratings. AppsHunter Safety Score for PRESTO is 94/100.

This assessment is based on 1,466 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience
1.9% of ratings suggest some concerns
5.3% of ratings point to a risky experience

~ Based on 1,450 App Store ratings for PRESTO.

Is PRESTO Legit?

PRESTO appears to be a legitimate app. AppsHunter Legitimacy Score for PRESTO is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Theft

Metrolinx scams municipalities. Transit systems are public infrastructure that cities require to function. Metrolinx is a parasite.

Good

Very good

Good app

Very easy to use

Hard

I can’t add my card to new device

Could not load my payment info o. The desktop app

See above title

Like it.

I like having the card.

Apple wallet for OCTRANSPO riders pls

The app does make payments, viewing history, and all Simpler and also it’s very basic. OC/ottawa riders need apple wallet presto card pls . Why is not happening?

Loading process problems

I load the card sporadically and use it about 8-10 times a year. Every single time I use it I have issues reactivating and auto loading. This time it won’t accept my credit card but I used the same card to purchase a single ticket. Very frustrating.

Glitched

I can’t even open the App. I have restarted my phone over and over and reinstalled the app. I cant even access the website too

Response from developer

Hi there, we’re sorry to hear about your experience. Could you please contact us at PRESTOMobileApp@metrolinx.com with additional details so we can look into this further? Thank you! ^HC

Apple wallet

Why cant add the card

Response from developer

Hi there, we’re sorry to hear about your experience. Could you please contact us at PRESTOMobileApp@metrolinx.com with additional details so we can look into this further? Thank you! ^HC

Easy

It is so easy to load funds easy to use, and you can use it on many Transit service services.

Glitchy App Costs Me More Than I Save

This app frequently doesn’t tap off properly. It’ll make a noise, flash a green checkmark, and then asses me a No Tap charge later at night. Has cost me easily almost $100 in junk fees. Easily the worst app I have.

Easy to use

The app is easy to use, easy to load funds, replace the card.

Payment

Only offers Apple Pay which you cannot set up debit to or debit option which you need to reenter address in each time with no autofill open. Does not need your address

I cant put more credit

I am trying to add credit but the app say That is not possible now… And ai tried many different times and asked to the help and nothing

Response from developer

Hi there, we’re sorry to hear about your experience. Could you please contact us at PRESTOMobileApp@metrolinx.com with additional details so we can look into this further? Thank you! ^HC

Great

Great

Super useful

I love him easily. I’m able to check the balance using the app

🤗

Becoming easier and navigating through

Single location cards suck!

I own 2 phones cuz of the worry of dead batteries and iphone bugs, just reset my other phone cuz it lost pictures yesterday. Today went to use my other phone to tap and it was deactivated. Had to pay cash fare cuz the app stopped working and charged my credit card.

Upon looking into it presto was transferred to the other phone disabling this phones ability to use it. Im still paying for the ride yet i cant have it activate on 2 phones or a phone and a card. Thats ridiculous! I have to worry that both my work phone and my personal phone are both always charged if i want to use presto cuz the card is also disable if i have it on my phone. I thought the phone app would be good to have but i was wrong. Makes me not want to take public transit period and carpool instead. What a gross practice! Not to mention the fact that bus passes for a month are over $100, might as well get a car cuz its cheeper in a year and less time consuming then a bus pass for the year and waiting for the busses that are never on time and the app that 1/5 times doesnt work.
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Attention

Always