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Communauto

Communauto

Autopartage

8 ratings
161 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • July 14, 2016
  • July 8, 2026

Features

Developer

Reservauto inc.
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Communauto screenshot #1 for iPhone
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Communauto screenshot #3 for iPhone
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Communauto screenshot #6 for iPhone
Communauto screenshot #7 for iPhone
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Reviews summary↘︎
⭐161
Reviews↘︎
🔄5+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 months
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About

Access a large fleet of vehicles available 24/7 for short or long-term rentals. Pay only for the time and distance used, with gas and maintenance included. Book, locate, and manage your rentals easily through the app.

✓Rent cars by the minute, hour, or day
✓Unlock and lock vehicles with the app
✓Locate and book FLEX cars for spontaneous trips
✓Filter vehicle searches and view key information
✓Manage reservations (modify, extend, cancel)
✓Share trips with co-members
✓Estimate trip costs and report issues
Show original description

What users say

Summarized from real user reviews of Communauto. Based on 8 reviews and a 1.8/5 average, it highlights the 6 positives and 15 negatives reviewers mention most about this Travel app.

Positive things

  • 🚗Convenient car-sharing alternative to ownership
  • 💰Competitive pricing compared to traditional rentals
  • 📍Proximity of vehicles to users in some areas
  • 🆕New fleet of vehicles recently added
  • ⚡Easy trip start/end when functioning properly
  • 🌍Eco-friendly transportation option

Negative things

  • 🐛App crashes and freezes frequently
  • 🗺️GPS inaccuracy showing unavailable cars
  • 🔐Persistent login/authentication issues
  • 💳Unexpected and hidden fees
  • 🚙Dirty and damaged vehicles
  • 📞Extremely long customer service wait times
  • 🎨Poor app UI/UX design
  • ⚠️Unreliable car availability and reservations
  • 💰Overcharging and billing disputes
  • 🚫Unfair penalty system and customer service
  • 📱Slow app performance and loading
  • 🔄Frequent forced logouts after updates
  • 🎯Random car assignment without choice
  • 📍Unbalanced station distribution
  • 🚗Cars not present at reserved locations
See all reviews

What's New in Communauto

2.12.0

July 8, 2026

[New] Enhanced security during authentication [Improvement] Notice when fees apply upon cancellation or modification of a rental [Improvement] Display improvements when using a Return Flex vehicle [Improvement] Better handling of location sharing permissions

More

User reviews

Most RecentHighest RatedLowest Rated

Vraiment sale

Chaque fois que je vais dans un communauto c souvent sale il faudrait mettre un système mais le pire truc les gens sont sales il devrait avoir honte de donner sa au gens
haugordssssdfhaugordssssdf

It doesn’t work.

Shows the message: Whoops! Sorry, our server is currently under maintenance. Please try again in few minutes.
But it works just fine in a Android phone. :-(
Outsider ForasteiroOutsider Forasteiro

Worst customer service

They’re the worst when it comes to customer service. They never help.
HdurheindHdurheind

Bad service

Very disappointing customer service experience with Communauto. The staffs attitude were unhelpful, and my concerns were handled very carelessly. They did not want to solve my problems. I felt like they were just trying to dismiss the issue instead of actually helping solve it.
有视频的文章看不了评论和原文有视频的文章看不了评论和原文

Horrible.

Every time there is an issue with boarding or leaving. App is terrible.
JaneV1JaneV1
See 156 more reviews

Developer apps

Carmine.ma
Carmine.ma

by Reservauto inc.

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Peg City Car Co-op
Peg City Car Co-op

by Reservauto inc.

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(2)

Free
Quebec Carshare
Quebec Carshare

by Reservauto inc.

✈️ Travel
Free
See developer apps

User experience

🐞

Reported Bugs

16 issues

App requires login every time it opens

Bug

Map shows cars that don't exist at location

Bug

Cannot start or end trips due to app errors

Bug

Geolocation not updating properly

Bug

App freezes when clicking on vehicles

Bug

Blank white screen on app launch

Bug

Password manager incompatibility with login

Bug

Trip not recording despite car being locked

Bug

Vehicle unlock/lock failures

Bug

Sensor errors (false 'keys missing' or 'engine on' alerts)

Bug

App slow to refresh car availability

Bug

Reservation changes without user consent

Bug

Charged for trips that couldn't be completed

Bug

App crashes on iOS with certain versions

Bug

Loading signals that never complete

Bug

Billing system errors and fraud detection blocks

Bug
✨

Requested Features

13 requests

Car selection option at stations with multiple vehicles

Feature

Dark mode for app

Feature

Push notifications for service disruptions

Feature

Ability to communicate delays to customer service

Feature

Booking transfer to nearest alternative station

Feature

More stations in suburban areas

Feature

Expanded EV fleet

Feature

Chat feature in app instead of phone support

Feature

Callback system instead of long hold times

Feature

Better station distribution based on user demand

Feature

Transparent upfront pricing disclosure

Feature

Improved vehicle sensor accuracy

Feature

French language support in app

Feature

FAQ

What is Communauto?

Communauto is a carsharing service that provides access to a fleet of vehicles available 24/7. You can rent cars for short periods, like a few minutes, or for longer durations, such as a day or more. The service allows you to book, locate, and unlock vehicles directly through the app.

How does the pricing work?

You pay based on your usage, specifically the time you have the car and the distance you travel. Gas and maintenance are included in the rates, so you don't have to worry about those extra costs. This pay-per-use model makes it an economical option for various needs.

What features does the app offer?

The app allows you to search and book vehicles in advance, locate and block FLEX cars for immediate use, and unlock/lock cars. You can also filter vehicle searches, view trip history, modify reservations, estimate costs, and report any issues like damage or uncleanliness.

Where is Communauto available?

Communauto operates in various cities across Canada, including Halifax, Montreal, Ottawa, Toronto, and Edmonton, as well as in Paris and surrounding areas in France. The app helps you find vehicles available in these locations.

Can I use Communauto for business trips?

Yes, Communauto offers solutions for businesses, providing a fleet available day and night with 24/7 support. It simplifies management with included maintenance and a single monthly bill, and businesses only pay for the actual usage by their employees, making it a cost-effective option.