Deçu
Franchement déçu… ça ne fait pas longtemps que je suis inscrite et franchement c’est une cata. Les 2 seules locations que j’ai effectué était dans un état déplorable (salle, odeurs nauséabonde etc) je l’ai bien évidement signalé et demander une réclamation au bout de la 2ème location (qui était la fois de trop car je l’ai louer crevé et c’est un monsieur dans la rue qui me la fait remarquer après avoir fait 1h d’autoroute…) mis a part le service client que j’ai eu au téléphone pour ça (qui était assez aimable mais expéditif) aucun retour à mes différents mails pour leurs faire part de mon mécontentement… franchement vaux mieux louer une voiture sur un application dédié et payer plus chère afin d’avoir des voiture propres et en bon état.
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LLoan0407!
Be perfect or else!
You better get every single thing right on your first try making an application! They won’t let you go back or modify anything after. You have to make a whole other account, with new email, etc.
Sooo unnecessary!
Its so easy nowadays to make a working platform where you can go back and change mistakes!
Most people could make that in a month.. use AI if you have to..
Sooo unnecessary!
Its so easy nowadays to make a working platform where you can go back and change mistakes!
Most people could make that in a month.. use AI if you have to..
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YYoplidapipop
Simply does not work at all anymore
When I open the app and attempt to login it just gets stuck cycling the security verification over and over. This is with the latest update. It's a great service but I probably have to cancel because of the busted app.
PPulsemeat
Response from developer
We're sorry for the trouble; this shouldn't happen. Please call our Customer Service team so they can help troubleshoot the login issue directly and get you sorted before you consider cancelling. You can also use our Contact form directly from the app (without being logged in) or on our website, we'll be happy to help.
Hidden fees, no real auditing system
The app, when it works, is a good alternative to both the transit system and owning a car. But it has a slew of rules that change without real notice as well as hidden fees that can be frustrating to find out with their poor customer service. Calling them can take a while depending on how many agents are available. And if you get the misfortune to get a fee for something, there’s no real way to contest it. If they feel like it, sometimes they’ll waive one, but you’re stuck with random other fees if you didn’t yourself take pictures of everything from the fuel levels, to where you parked, to the car’s cleanliness, for every single trip you make. Even if it’s only for a few minutes. So without a real auditing system, you could be stuck with fees that weren’t your responsibility to begin with.
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AAliceinNDG
Solide
Ouep j’ai pas à me plaindre pour mes besoin
VVetcorp
Response from developer
Merci beaucoup pour votre note et votre commentaire! Nous sommes ravis que notre application vous plaise. 😊
