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Kangaride

Kangaride

Long distance rideshares

108 ratings
118 reviews
✈️ Travel
Free

Details

  • Released
  • Updated
  • December 18, 2019
  • September 28, 2026

Features

Developer

Covoiturage AmigoExpress Inc.
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About

This app facilitates long-distance ride-sharing across Canada, connecting drivers and passengers for affordable and comfortable travel. Users can easily find or post rides, manage bookings with a flexible token system, and benefit from verified drivers and real-time updates.

✓Long-distance ride-sharing
✓Pay-as-you-go token system
✓Simple ride booking
✓Verified drivers with reviews
✓Post your own ride offers
✓Affordable travel options
✓Real-time ride updates
Show original description

What users say about Kangaride

Reviews of Kangaride are mostly negative: the Travel app is rated 4.7/5 from 108 App Store ratings. What users like most: fast and efficient transportation service, affordable carpooling option. Top complaints: poor customer service communication and responsiveness, hidden and excessive fees (booking, subscription, cancellation). Summarized from real user reviews.

Positive things

  • 🚀Fast and efficient transportation service
  • 💰Affordable carpooling option
  • 🌍Environmentally friendly alternative
  • 👍User-friendly and intuitive app interface
  • 🤝Reliable and courteous drivers
  • 💳Direct payment processing available
  • 🛡️Safe and secure platform for users
  • 📱Easy to use mobile application
  • ⭐Good customer service responsiveness (when available)
  • 🎯Simple booking process

Negative things

  • 📞Poor customer service communication and responsiveness
  • 💸Hidden and excessive fees (booking, subscription, cancellation)
  • ❌Unreliable driver cancellations without compensation
  • 🚫Unfair refund policies and account suspensions
  • ⚠️Lack of driver verification and transparency
  • 🔍Limited visibility of driver/passenger information before booking
  • ⏰Strict 24-hour cancellation policy
  • 🐛Frequent app glitches and processing errors
  • 😤Inconsistent driver reliability and punctuality
  • 🚗Limited ride availability in some regions
  • 🎯Confusing pricing structure with multiple charges
  • 📋Lack of transparency in terms and conditions
  • 🔐Account suspension without clear justification
  • 🌐Language selection issues on app
See all reviews

What's New in Kangaride

1.17

September 28, 2026

What's new * Sign-up: added email and phone number verification * Drivers: you can now edit the times of intermediate stops * Settings: improved phone number management * Display: standardized time formats across the app And of course, a few bug fixes.

More

User reviews

Most RecentHighest RatedLowest Rated

Weird Company

If you don’t want to degrade your IQ don’t call this company as a driver, because you’ll hear weird policies from rude agents with uneasy accents. Giving feedback for this and that reason their platform is getting behind the other popular platform made the supervisor on phone mad angry. Miserables…
AliZed84AliZed84

Response from developer

Hello, we'd like to get more information about the policies you find "weird". Feel free to call us to discuss this further but please note that our customer service agents are francophone and are happy to provide service in English as long as they are treated respectfully.

Bad

Very high reservation fee for each trip!!
Eagle3839Eagle3839

Response from developer

Hello, the reservation fee allows us to be the only ridesharing company to provide direct phone customer service every day of the year. If you plan on travelling often, you can purchase booking credits in a package a save on the price of individual booking credits.

Excellent service

Application pratique et fiable pour les longs trajets. Réservation simple et expérience agréable. Je recommande Kangaride !
Abdou G.Abdou G.

Response from developer

Bonjour Abdou, merci d'avoir pris le temps de nous évaluer!

Horrible customer service

First ride ever and was left stranded by the driver at the wrong location to then get cancelled on same day for the 2nd ride. No refund was issued. Avoid !
McMandizMcMandiz

Response from developer

Hello, we're sorry you had these issues with your first bookings with us. We need to be informed of the no show or the cancellation to issue a refund, so please contact our customer service at 1-855-526-4274. An agent will be able to follow up with the drivers and move forward with your refund.

Very bad customer service

No one pick up the calls and they don’t call back. The driver asked us to cancel the booking because he wasn’t able to make it and since then no one is able to give me the refund Orr even talk to me. It’s not the 1st time I have a bad experience with this app.
Improve dImprove d

Response from developer

Hello, we're sorry you're having trouble reaching us. We suggest you try calling again at 1-855-526-4274, we're available every day from 9 AM to 8 PM (6 PM on Saturdays). You can also reply to your confirmation email or fill the evaluation for your ride in your account to inform us of the situation and your fees will be refunded. We also have a chat option directly in the app :)

See 113 more reviews

User experience

🐞

Reported Bugs

11 issues

App fails to process ride requests

Bug

Cannot update language settings

Bug

Login and birthdate entry issues

Bug

Password change functionality not working

Bug

Profile photo modification impossible

Bug

App incompatible with older device technology

Bug

Rides appearing as fully booked then becoming available

Bug

No notifications for new passenger bookings

Bug

Address input limitations and GPS not functional

Bug

Constant 'cannot process request' errors

Bug

App crashes and glitches during booking

Bug
✨

Requested Features

15 requests

Driver profile visibility before booking

Feature

Passenger profile visibility before booking

Feature

Integrated messaging system with drivers

Feature

Multiple drop-off point selection

Feature

Real-time notifications for new bookings

Feature

Driver acceptance/decline option for rides

Feature

Ability to see driver ratings before purchasing

Feature

Push notifications for ride updates

Feature

Seasonal photos/visual improvements in app

Feature

Direct bank account refunds instead of app credits

Feature

Monthly subscription option instead of per-ride fees

Feature

Language preference selection

Feature

Payment transfer option in mobile app

Feature

GPS-based location detection

Feature

Improved cancellation management system

Feature

FAQ

What is Kangaride?

Kangaride is a ride-sharing app designed for long-distance travel across Canada. It connects drivers with passengers who are heading in the same direction, making travel more affordable and convenient for everyone involved.

How does the payment system work?

Kangaride uses a flexible token system for payments. You purchase tokens that never expire and use them to book rides. This 'pay as you go' model gives you full control over your travel expenses, as you only pay when you book a ride.

Is Kangaride safe to use?

Safety is a priority with Kangaride. Drivers are verified to ensure a secure and comfortable journey for passengers. You can also view driver reviews before booking to make an informed decision.

Can I post my own ride offer?

Yes, Kangaride allows you to post your own ride offers. If you are driving a long distance and have available seats, you can share your car with others heading the same way, helping to reduce travel costs and your carbon footprint.

What kind of travel is Kangaride best for?

Kangaride is ideal for various travel needs, including commuting, planning road trips, or simply finding an affordable ride for longer distances. It's a great option for environmentally conscious travelers looking to carpool.