Avoid at all costs!
Driver dropped off us at the wrong location and didn’t want to fix the mistake. We took a cab the same price of the ride to get to our destination. Customer service gave me a credit which was then taken away from a 2nd driver who cancelled the ride the same morning. I had to buy a bus ticket for over 100 dollars to get back home. Customer service said they’d refund me, never did and never gave back the credit. Everyone said something different. AVOID AT ALL COSTS.
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Good
Very app
Weird Company
If you don’t want to degrade your IQ don’t call this company as a driver, because you’ll hear weird policies from rude agents with uneasy accents. Giving feedback for this and that reason their platform is getting behind the other popular platform made the supervisor on phone mad angry. Miserables…
Bad
Very high reservation fee for each trip!!
Excellent service
Application pratique et fiable pour les longs trajets. Réservation simple et expérience agréable. Je recommande Kangaride !
Horrible customer service
First ride ever and was left stranded by the driver at the wrong location to then get cancelled on same day for the 2nd ride. No refund was issued. Avoid !
Response from developer
Hello, we're sorry you had these issues with your first bookings with us. We need to be informed of the no show or the cancellation to issue a refund, so please contact our customer service at 1-855-526-4274. An agent will be able to follow up with the drivers and move forward with your refund.
Very bad customer service
No one pick up the calls and they don’t call back. The driver asked us to cancel the booking because he wasn’t able to make it and since then no one is able to give me the refund Orr even talk to me. It’s not the 1st time I have a bad experience with this app.
Facile à utiliser
Fonctionne très bien
Un moyen facile de voyager
Si tu ne veux pas conduire et que tu veux arriver en toute sécurité et économiser en argent , prend Amigoexpress
Bonne app
Bonne application claire, simple et facile d’utilisation. L’option de « sauvegarder » des trajets, ou de mettre une alarme bonifierait l’expérience davantage !
Marc
Practical
Pire application pour covoiturage, baddest app for ride
J’avais plusieurs mauvais expériences avec les covoiturage avec amigo express tandis que j’étais presque raté ma vie, I had the dangerous experience with amigo express near to death and no one answered me when I asked client service
Facile!
C’est simple, à chaque fois j’ai eu affaires à des gens courtois. Le parcours prend une allure de rencontres. L’application est simple. Et la possibilité de noter le conducteur et les autres passagers c’est une bonne choses.
Extorting money from people
I don’t understand how a platform this big will charge money from a driver because they didn’t make a trip. You charge a booking fee and if the driver doesn’t make the trip you charge the driver $8…
Imagine charging $8 from 10000 trip cancellation a day or a week!??
You all need to review and revise your booking and cancelation policy. Or better Still copy that of Poparide.
I’m unhappy with the Company and service.
Imagine charging $8 from 10000 trip cancellation a day or a week!??
You all need to review and revise your booking and cancelation policy. Or better Still copy that of Poparide.
I’m unhappy with the Company and service.
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Best Carpooling App
Best and both passenger and driver friendly
Excellent
Impressionnant cette application.
Tres bon
Très bonne application, facile à utiliser et pratique pour réserver un trajet.
Ali
Covoiturage sécuritaire
Tres bon
Très bonne application, facile à utiliser et pratique pour réserver un trajet.
Merci
Merci de faire partie de ma vie depuis le tout début vos services sont essentiels à notre bien-être
