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Hopp: Get a Ride

Hopp: Get a Ride

Ride-hailing and scooters

7.4K ratings
1036 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • November 19, 2024
  • October 5, 2026

Features

Developer

BOLT TECHNOLOGY OU
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Hopp: Get a Ride screenshot #1 for iPhone
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About

This app allows users to easily book affordable rides or rent electric scooters for quick and convenient travel. Choose from various vehicle options, pay seamlessly in-app, and enjoy reliable service with 24/7 support. Explore your city or get to your destination efficiently.

✓Order rides and scooters
✓Set destination and request ride
✓Wide range of vehicle options
✓Rent electric scooters
✓Seamless in-app payments
✓Reliable drivers and 24/7 support
✓Price estimates before ordering
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What users say

Summarized from real user reviews of Hopp. Based on 7.4K reviews and a 4.4/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Efficient service
  • 👍User-friendly UI
  • 💰Cheaper than competitors
  • 🚗Good drivers
  • ⏱️On-time pickups

Negative things

  • 🐛GPS/navigation issues
  • ⏰Long wait times
  • 💰Unexpected price changes
  • 🤖Poor customer support
  • 🚫Drivers canceling/no-shows
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+1

What's New in Hopp

253.0

October 5, 2026

Thanks for using Hopp! We regularly update the app to provide a consistently high-quality experience. This update includes bug fixes and performance improvements. Enjoying Hopp? Please leave a rating! Your feedback helps us improve.

More

Events

Read more about Plan ahead for the match
Event EndedMajor Update

Plan ahead for the match

Get there on your schedule with Hopp

Jun 17, 2026 — Jul 18, 2026

Read More

Read more about Hopp scooters have arrived!
Event EndedSpecial Event

Hopp scooters have arrived!

Explore Washington with Hopp scooters!

Feb 26, 2025 — Mar 24, 2025

Read More

Read more about Hopp scooters have arrived!
Event EndedSpecial Event

Hopp scooters have arrived!

Explore DC with Hopp scooters!

Feb 4, 2025 — Feb 18, 2025

Read More

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User reviews

Most RecentHighest RatedLowest Rated

Karamelzsosweet

Great service
KaramelzsosweetKaramelzsosweet

Hidden fees

Charge cancellation fees without warning of any charges. Charged me after I had cancelled with no information about fees before cancelling - poorly implemented UI
LuciferReviewsAppsLuciferReviewsApps

Worst app

Worst and worst app to use. Booked my ride on wait and save at 9.03am and it never arrived. Prioritized my ride too but still this app is having hard time in finding ride.
FqhsheirbrwoebeowebFqhsheirbrwoebeoweb

Bag

No me dejó usarlo creo que está dañado
RRJJ7RRJJ7

Pay for driver being lost, can’t contact human

First ever ride, driver marks “arrived” when he’s clearly on the wrong street. When I contact & start walking towards him, he says just wait there & I proceed to sit there like an idiot for 5 minutes while I’m being charged for “making the driver wait” (he’s still on the wrong street). Tried to reach out to support & there are no humans. Tried to close my account & the AI said I can’t. Uber sucks & is a rip off but at least they’re not explicitly scamming me.

Also this was a “comfort” ride

Never leave reviews. Can’t believe I charged for “waiting” + there is no way to delete the account.
Show more
Not dan beamsNot dan beams
See 1031 more reviews

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User experience

🐞

Reported Bugs

3 issues

Incorrect pickup/drop-off locations

Bug

Charging issues with scooters

Bug

App glitches and crashes

Bug
✨

Requested Features

4 requests

Improved GPS and navigation accuracy

Feature

Faster customer support response times

Feature

More transparent pricing policies

Feature

Better driver accountability

Feature

FAQ

What does the Hopp app do?

The Hopp app allows you to order comfortable and affordable rides or rent electric scooters. You can easily set your destination, choose a ride category, and request a ride or unlock a scooter to get where you need to go quickly.

What are the key features of Hopp?

Key features include the ability to order various types of rides, from budget-friendly to premium cars, and rent electric scooters for exploring the city. The app also offers seamless in-app payments, reliable drivers, and 24/7 support, with prices visible before you order.

How much does Hopp cost?

The app itself is free to download and use. You pay for the rides or scooter rentals you use. Hopp Plus is an optional membership that offers extra value and perks on rides, available in Canada.

Is Hopp available on all devices?

While the description doesn't explicitly state compatibility, ride-hailing and scooter apps are typically available on both iOS and Android smartphones. Users can download the app from their respective app stores.

When would I use the Hopp app?

You would use the Hopp app for daily commutes, getting around the city, skipping traffic with scooters, or for nights out when you need a reliable and affordable ride. It's also useful for travelers exploring new areas.