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Hopp: Get a Ride

Hopp: Get a Ride

Ride-hailing and scooters

6.6K ratings
955 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • November 19, 2024
  • August 3, 2026

Features

Developer

BOLT TECHNOLOGY OU
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Reviews summary↘︎
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🎪2 happening
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❓5 answered
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About

This app allows users to easily book affordable rides or rent electric scooters for quick and convenient travel. Choose from various vehicle options, pay seamlessly in-app, and enjoy reliable service with 24/7 support. Explore your city or get to your destination efficiently.

✓Order rides and scooters
✓Set destination and request ride
✓Wide range of vehicle options
✓Rent electric scooters
✓Seamless in-app payments
✓Reliable drivers and 24/7 support
✓Price estimates before ordering
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What users say

Summarized from real user reviews of Hopp. Based on 6.6K reviews and a 4.4/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Efficient service
  • 👍User-friendly UI
  • 💰Cheaper than competitors
  • 🚗Good drivers
  • ⏱️On-time pickups

Negative things

  • 🐛GPS/navigation issues
  • ⏰Long wait times
  • 💰Unexpected price changes
  • 🤖Poor customer support
  • 🚫Drivers canceling/no-shows
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+1

What's New in Hopp

244.0

August 3, 2026

Thanks for using Hopp! We regularly update the app to provide a consistently high-quality experience. This update includes bug fixes and performance improvements. Enjoying Hopp? Please leave a rating! Your feedback helps us improve.

More

Events

Read more about Plan ahead for the match
Event EndedMajor Update

Plan ahead for the match

Get there on your schedule with Hopp

Jun 17, 2026 — Jul 18, 2026

Read More

Read more about Hopp scooters have arrived!
Event EndedSpecial Event

Hopp scooters have arrived!

Explore Washington with Hopp scooters!

Feb 26, 2025 — Mar 24, 2025

Read More

Read more about Hopp scooters have arrived!
Event EndedSpecial Event

Hopp scooters have arrived!

Explore DC with Hopp scooters!

Feb 4, 2025 — Feb 18, 2025

Read More

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User reviews

Most RecentHighest RatedLowest Rated

Terrible app

Prices are great… if you can actually find a driver. Genuinely don’t know how this app still operates in Canada.
aadesipoaadesipo

Takes hours to get a ride

Last night I paid a ludicrous amount to get a 15-20 minute ride and was met with driver found followed by driver cancelled ride at least 30 different times. I then was forced to pay a ridiculous fee for priority just to get a ride only for it to take A WHOLE HOUR to get a driver who wouldn’t deny us a ride. Your drivers are so entitled please fix for anyone left who hasn’t gone back to just calling a taxi
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Javen385Javen385

Awful service

I can’t even fathom how frustrating this app is. Numerous hidden fees and extra charges with abysmal customer service. Constant cancellation from drivers. I will never recommend this app and hope they recognize they are using customers with their awful business operations.
Anonymou$1234Anonymou$1234

Cut short

Rented for 100min only gave me 60
CmindeCminde

Recommend to use another app

Not easy to find a ride or you have to wait for a very long time unless you pay extra for prioritising. Driver cancelled drive frequently even if they confirmed. Customer service is not helping. Price is not cheaper.
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See 950 more reviews

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User experience

🐞

Reported Bugs

3 issues

Incorrect pickup/drop-off locations

Bug

Charging issues with scooters

Bug

App glitches and crashes

Bug
✨

Requested Features

4 requests

Improved GPS and navigation accuracy

Feature

Faster customer support response times

Feature

More transparent pricing policies

Feature

Better driver accountability

Feature

FAQ

What does the Hopp app do?

The Hopp app allows you to order comfortable and affordable rides or rent electric scooters. You can easily set your destination, choose a ride category, and request a ride or unlock a scooter to get where you need to go quickly.

What are the key features of Hopp?

Key features include the ability to order various types of rides, from budget-friendly to premium cars, and rent electric scooters for exploring the city. The app also offers seamless in-app payments, reliable drivers, and 24/7 support, with prices visible before you order.

How much does Hopp cost?

The app itself is free to download and use. You pay for the rides or scooter rentals you use. Hopp Plus is an optional membership that offers extra value and perks on rides, available in Canada.

Is Hopp available on all devices?

While the description doesn't explicitly state compatibility, ride-hailing and scooter apps are typically available on both iOS and Android smartphones. Users can download the app from their respective app stores.

When would I use the Hopp app?

You would use the Hopp app for daily commutes, getting around the city, skipping traffic with scooters, or for nights out when you need a reliable and affordable ride. It's also useful for travelers exploring new areas.