Comparison

Canoo vs Hopp

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Canoo

Discover Canada with curated recommendations for attractions and activities. Access over 2,000 free or discounted experiences nationwide, including parks, museums, and cultural events. Build connections and a sense of belonging in your new home.

Highlights
  • Free entry to 2,000+ Canadian experiences
  • Discounts on parks, museums, and events
  • Travel savings with VIA Rail
  • Exclusive member-only perks
  • Curated partner offers
Features
Read full description

Canoo is a unique app that connects newcomers with their new home, Canada, through handpicked recommendations for the best things to see and do. It is your companion to explore, save, and feel at home. Around one million members enjoy free or discounted access to more than 2,000 experiences across the country. This includes parks, museums, historic sites, arts and culture, sports events, science centres, and more, along with member-only perks and offers curated with our partners. When newcomers see and experience what Canada has to offer, they build connections and a sense of home. More than 85 percent of Canoo members report a stronger sense of belonging in Canada after experiencing Canoo. You’ve made it here. Let Canoo open more doors. Let’s explore Canada. What you get with Canoo • Free entry to more than 2,000 of the best experiences in Canada, including parks, festivals, museums, historical sites, performing arts and sports events, and more. • Savings on travel with VIA Rail, for you and up to four children • Exclusive member-only perks and offers curated with our partners Who can join • Age 18 or older • Became a Canadian citizen in the last 365 days or a Permanent Resident in the last 5 years Membership Canoo membership now lasts beyond one year, with benefits that continue to evolve over time so you can keep discovering more of Canada. NEED HELP? Contact Canoo Support to solve your issue before posting a review: https://canoo.zendesk.com/hc/en-ca/requests/new About Canoo Canoo is delivered by the Institute for Canadian Citizenship, a national charity empowering newcomers feel at home in Canada.

About

Hopp

Request comfortable and affordable rides or rent electric scooters for quick city travel. Set your destination, choose a ride category, and get moving fast. Enjoy easy in-app payments and 24/7 support.

Highlights
  • Order rides or rent scooters
  • Set destination and request ride
  • Choose from various ride categories
  • Seamless in-app payments
  • 24/7 customer support
  • Vetted drivers
Features
Read full description

Order comfortable, affordable rides or scooters with the Hopp app. Just open the app, set your destination, and request a ride or unlock a scooter to get where you need to go—fast. EASY AND CONVENIENT RIDES To request a ride with the Hopp app, all you need to do is: 1. Set your destination 2. Pick a ride category 3. Request a ride 5. Leave a rating and pay A WIDE RANGE OF RIDE OPTIONS Select a ride that works for you, whether it's budget-friendly transportation or something a little extra. With Hopp, you can choose from a wide range of vehicles, from affordable rides to larger vehicles to premium cars for special nights out. HOPP SCOOTERS* Rent a Hopp scooter to explore the city, skip traffic, or simply get where you need to go. Scooters are a great alternative to cars, making cities a little better for everyone. And they’re fun. JOIN HOPP PLUS FOR EXTRA VALUE** Get more from Hopp with Hopp Plus. Enjoy member perks that give you better value on every ride and added flexibility when plans change. EASY IN-APP PAYMENTS Hopp integrates seamlessly with popular payment methods to make paying for your rides easy. Pay for your ride in-app using debit, credit, or Apple Pay. RELIABLE DRIVERS AND 24/7 SUPPORT Hopp driver partners are carefully vetted and receive guidance to ensure safety and comfort on every ride. You can easily use the app to communicate with your driver, share your destination, and follow their progress. WHY PEOPLE RIDE WITH HOPP - Access to comfortable and affordable rides - Fast arrival times, day and night - Prices you can check before you order - Seamless in-app payments (credit/debit/Apple Pay) If you want to earn money as Hopp driver partner, sign up at gethopp.com/en-ca/driver/. Questions? Reach out to info@gethopp.com or visit gethopp.com/en-ca/. Questions about scooters? Visit https://gethopp.com/en-us/ *Hopp scooters are currently only available in Washington, D.C. **Hopp Plus is currently only available in Canada.

Screenshots

Canoo4 screens
Hopp4 screens

Verdict

The call

The clearest difference is review sentiment: Canoo at 48% against Hopp's 12%. Canoo also leads on rating (4.8 vs 4.4). Hopp's advantage is monetization model (free vs free with in-app purchases) and ratings volume (7.7K vs 335). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Canoo holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: Hopp has 7.7K ratings behind it against 335, so its average is the more settled of the two. Written reviews point the same way: 48% of Canoo's written reviews are positive against 12% of Hopp's.

UpkeepUpdate frequency

Canoo ships an update every 2 weeks, Hopp weekly. The most recent releases landed on November 2, 2026 and November 6, 2026 respectively.

Scorecard4 real differences · 6 level
Canoo versus Hopp: the parameters behind the verdict, then further details
ParameterCanooHopp
PriceFreeFree
Rating4.8 (335 ratings) — better4.4 (7.7K ratings)
Positive reviews48.3% of reviews — better11.5% of reviews
Number of ratings3357.7K — better
Update frequencyEvery 2 weeksWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhoneiPhone, iPod — better
Requires iOS16.415.0 — better
Further details — not scored
Size140 MB201 MB
Age rating4++4
DeveloperInstitute for Canadian CitizenshipBOLT TECHNOLOGY OU

Customer experience

Canoo

All ratings333 ratings
Positive96.1%
Neutral0.0%
Negative3.9%
Written reviews176 reviews
Positive48.3%
Neutral4.0%
Negative47.7%

Hopp

All ratings7,643 ratings
Positive84.8%
Neutral2.8%
Negative12.4%
Written reviews1,067 reviews
Positive11.5%
Neutral4.6%
Negative83.9%

User reviews

Canoo

From 335 App Store ratings

What we love

  • 🚀 Great app
  • 👍 Smooth experience
  • 💡 Welcoming for newcomers
  • 🚀 Helpful customer support
  • 👍 Easy check-in

Room to improve

  • 🐛 Scanning issues
  • 🐛 Registration problems
  • 🐛 Crashes and bugs
  • 🐛 Difficult to navigate
  • 🐛 Limited coverage in certain areas

Hopp

From 7.7K App Store ratings

What we love

  • 🚀 Efficient service
  • 👍 User-friendly UI
  • 💰 Cheaper than competitors
  • 🚗 Good drivers
  • ⏱️ On-time pickups

Room to improve

  • 🐛 GPS/navigation issues
  • ⏰ Long wait times
  • 💰 Unexpected price changes
  • 🤖 Poor customer support
  • 🚫 Drivers canceling/no-shows

Bugs and requests

Canoo

Reported bugs

4 issues
  • Scanning PR card not working
  • Registration process not functioning
  • App crashing on check-in
  • Incompatibility with newer OS versions

Requested features

4 requests
  • Ability to manually enter information
  • More comprehensive coverage of attractions
  • Improved filtering and search functionality
  • Expanded eligibility beyond newcomers

Hopp

Reported bugs

3 issues
  • Incorrect pickup/drop-off locations
  • Charging issues with scooters
  • App glitches and crashes

Requested features

4 requests
  • Improved GPS and navigation accuracy
  • Faster customer support response times
  • More transparent pricing policies
  • Better driver accountability

In-app purchases

None

Canoo

No in-app purchases

None

Hopp

No in-app purchases

Questions

Is Canoo free?
Canoo is free to download, with no in-app purchases.
Is Hopp free?
Hopp is free to download, with no in-app purchases.
Which has better reviews, Canoo or Hopp?
Canoo is rated higher. Canoo averages 4.8 out of 5 from 335 ratings, while Hopp averages 4.4 from 7.7K ratings.
Do Canoo or Hopp have ads?
Neither Canoo nor Hopp shows ads.
Which is updated more often, Canoo or Hopp?
Canoo ships an update every 2 weeks, and Hopp weekly. Most recently, Canoo was updated on November 2, 2026 and Hopp on November 6, 2026.

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