Canoo User Reviews

Canoo
Canoo
Institute for Canadian Citizenship

Customer Experience

Positive experience51.7% of reviews
Neutral4.1% of reviews
Negative experience44.2% of reviews

~ Based on 147 written reviews from the US App Store.

What users say

Is Canoo Safe?

Canoo appears safe based on user ratings. AppsHunter Safety Score for Canoo is 94/100.

This assessment is based on 310 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.8% of ratings point to a safe experience
0.0% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 310 App Store ratings for Canoo.

Is Canoo Legit?

Canoo appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Canoo is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fil

Très impressionnant facilité d’accès à tous les centres et parc

Le kiifff 🫰🏼🥰

J’adore 😍 franchement c’est super chouette!! Merci à vous CANOO!

Canada science and technology museum

Best best

Weird registration

It’s easier to get citizenship to sign up for this app. The camera works in reverse for your con trying to explain it, but they got five stars for effort.

Very Nice App

The app is so easy and user friendly. The customer service is fast and professional.

excellent

excellent

Great service

Awesome app, easy to use, lots of perks

Customer assistance

Thank you so much for prompt assistance! Greatly appreciated!

Good Customer Service

The app was buggy when it came to scanning my PR card despite following all the instructions but thankfully customer support resolved it smoothly after reaching out. The discounts are really great for exploring Canada and I’m glad I found out about Canoo.

Unable to scan

If you try to scan the PR card, the camera opens up in a weird way where none of the options are visible. You must close and reopen the app to try again as there’s no other way. But after multiple retries cannot proceed scanning the back of the PR card.

Unstable app

Been scanning my PR card for over 15 minutes. The app keeps crashing and have to close it multiple times just to start from scratch again and again

Top

Très bonne app, très bon support. Bravo et un grand merci à toute l’équipe!

Fix your authentication

Genuinely. Who was the “genius” who though acceding by confirming a link in a email was a good idea? Different mail apps will work differently when opening the link into different browsers and not into the app. There are many variables for this to go wrong at each user device. Thank you very much for the discount but the app is now not usable. I rather have user and password for login or confirmation with access code.
Show more

Okay

Got me into the zoo for free as a newcomer. Not helpful for other stuff like training, job help, etc.

Excellent customer support experience

I really appreciate the effectiveness and responsiveness of their customer support team! Andrew went above and beyond in a professional and friendly manner.

No registration

Always asking for registration, no further access, no support

Horrible!!

You try to verify via email and it keeps pushing you to the iOS Mail instead of Outlook, or Gmail or anything else you use. Can’t even verify online - absolute garbage app.

Not useful and buggy

Won’t register. Has outdated events. Need to filter through many old events. App not maintained.

All crash

The app does not open in ios26.3 at all.

Excellent app

The user interface is really nice and great experience using app to get discounted tickets!