Comparison

Communauto vs Hopp

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Communauto

Access a large fleet of vehicles available 24/7 for short or long-term rentals. Pay only for the time and distance used, with gas and maintenance included. Book, locate, and manage your rentals easily through the app.

Highlights
  • Rent cars by the minute, hour, or day
  • Unlock and lock vehicles with the app
  • Locate and book FLEX cars for spontaneous trips
  • Filter vehicle searches and view key information
  • Manage reservations (modify, extend, cancel)
  • Share trips with co-members
  • Estimate trip costs and report issues
Features
Read full description

Join now and access a fleet of thousands of Communauto vehicles available 24/7 in Canada (Halifax, Montreal, Québec, Sherbrooke, Trois-Rivières, Gatineau, Boisbriand, Terrebonne, Rimouski, Vicoriaville, Laval, Sainte-Thérèse, MRC des Collines, Ottawa, Kingston, Toronto, Hamilton, Kitchener-Waterloo, London, Guelph, Cambridge, Edmonton, Calgary) and in France (Paris and surrounding areas). • Rent a carshare at low cost for a few minutes, an hour, a day or more and unlock it with the app! • Pay only according to use (time and distance). Gas and maintenance are included in our rates. How does it work? The Communauto app allows you to: • Search and book a vehicle up to 30 days in advance for planned trips • Locate and block a FLEX car for your spontaneous trips • Unlock and lock cars • Filter your vehicle searches and get key information: car number, model, location, etc. • View your upcoming, past or cancelled trips • Modify, extend or cancel your reservations • Share trips with your co-members • Be notified by notification before a booking starts, or when one of your purchase receipts is being processed • Estimate the cost of your trips and report any damage or uncleanliness • Activate the gas credit card or submit your gas receipts • View your account statement • Update your profile info Use Communauto: • To run some errands or to get to the restaurant • To explore your city or get to your activities • For your next family vacation • For a romantic getaway • For a work trip or meeting • For your next move • To get wherever you need to go! Communauto for businesses: • More freedom and less hassle: a fleet available day and night and 24/7 support • More simplicity, less management (maintenance included, simplified driver addition) and say goodbye to expense accounts (one detailed monthly bill) • Save money: only pay for the time and the distance travelled by employees. Price of gas included in the rates. Attractive flat rates for long-distance trips Don't wait any longer to test the Communauto carsharing service and take advantage of the many perks offered. Download the app now to discover the cars and stations near you! To find out more: www.communauto.com For any questions about the app, use our contact form.

About

Hopp

This app allows users to easily book affordable rides or rent electric scooters for quick and convenient travel. Choose from various vehicle options, pay seamlessly in-app, and enjoy reliable service with 24/7 support. Explore your city or get to your destination efficiently.

Highlights
  • Order rides and scooters
  • Set destination and request ride
  • Wide range of vehicle options
  • Rent electric scooters
  • Seamless in-app payments
  • Reliable drivers and 24/7 support
  • Price estimates before ordering
Features
Read full description

Order comfortable, affordable rides or scooters with the Hopp app. Just open the app, set your destination, and request a ride or unlock a scooter to get where you need to go—fast. EASY AND CONVENIENT RIDES To request a ride with the Hopp app, all you need to do is: 1. Set your destination 2. Pick a ride category 3. Request a ride 5. Leave a rating and pay A WIDE RANGE OF RIDE OPTIONS Select a ride that works for you, whether it's budget-friendly transportation or something a little extra. With Hopp, you can choose from a wide range of vehicles, from affordable rides to larger vehicles to premium cars for special nights out. HOPP SCOOTERS* Rent a Hopp scooter to explore the city, skip traffic, or simply get where you need to go. Scooters are a great alternative to cars, making cities a little better for everyone. And they’re fun. JOIN HOPP PLUS FOR EXTRA VALUE** Get more from Hopp with Hopp Plus. Enjoy member perks that give you better value on every ride and added flexibility when plans change. EASY IN-APP PAYMENTS Hopp integrates seamlessly with popular payment methods to make paying for your rides easy. Pay for your ride in-app using debit, credit, or Apple Pay. RELIABLE DRIVERS AND 24/7 SUPPORT Hopp driver partners are carefully vetted and receive guidance to ensure safety and comfort on every ride. You can easily use the app to communicate with your driver, share your destination, and follow their progress. WHY PEOPLE RIDE WITH HOPP - Access to comfortable and affordable rides - Fast arrival times, day and night - Prices you can check before you order - Seamless in-app payments (credit/debit/Apple Pay) If you want to earn money as Hopp driver partner, sign up at gethopp.com/en-ca/driver/. Questions? Reach out to info@gethopp.com or visit gethopp.com/en-ca/. Questions about scooters? Visit https://gethopp.com/en-us/ *Hopp scooters are currently only available in Washington, D.C. **Hopp Plus is currently only available in Canada.

Screenshots

Communauto4 screens
Hopp4 screens

Verdict

The call

The clearest difference is rating: Hopp at 4.4 against Communauto's 1.8. Hopp also leads on update cadence (weekly vs every 3 months) and ratings volume (7.6K vs 8). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Hopp holds the better App Store score, 4.4 against 1.8. That said, the two scores are not equally well evidenced: Hopp has 7.6K ratings behind it against 8, so its average is the more settled of the two. Written reviews split almost evenly too, at 11% and 11% positive.

UpkeepUpdate frequency

Communauto ships an update every 3 months, Hopp weekly. Both last shipped on October 26, 2026.

Scorecard3 real differences · 7 level
Communauto versus Hopp: the parameters behind the verdict, then further details
ParameterCommunautoHopp
PriceFreeFree
Rating1.8 (8 ratings)4.4 (7.6K ratings) — better
Positive reviews11.0% of reviews11.4% of reviews — better
Number of ratings87.6K — better
Update frequencyEvery 3 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size74 MB199 MB
Age rating4+4+
DeveloperRéservauto Inc.BOLT TECHNOLOGY OU

Customer experience

Communauto

All ratings8 ratings
Positive12.5%
Neutral12.5%
Negative75.0%
Written reviews182 reviews
Positive11.0%
Neutral6.6%
Negative82.4%

Hopp

All ratings7,573 ratings
Positive84.8%
Neutral2.8%
Negative12.4%
Written reviews1,060 reviews
Positive11.4%
Neutral4.5%
Negative84.1%

User reviews

Communauto

From 8 App Store ratings

What we love

  • 🚗 Convenient car-sharing alternative to ownership
  • 💰 Competitive pricing compared to traditional rentals
  • 📍 Proximity of vehicles to users in some areas
  • 🆕 New fleet of vehicles recently added
  • ⚡ Easy trip start/end when functioning properly

Room to improve

  • 🐛 App crashes and freezes frequently
  • 🗺️ GPS inaccuracy showing unavailable cars
  • 🔐 Persistent login/authentication issues
  • 💳 Unexpected and hidden fees
  • 🚙 Dirty and damaged vehicles

Hopp

From 7.6K App Store ratings

What we love

  • 🚀 Efficient service
  • 👍 User-friendly UI
  • 💰 Cheaper than competitors
  • 🚗 Good drivers
  • ⏱️ On-time pickups

Room to improve

  • 🐛 GPS/navigation issues
  • ⏰ Long wait times
  • 💰 Unexpected price changes
  • 🤖 Poor customer support
  • 🚫 Drivers canceling/no-shows

Bugs and requests

Communauto

Reported bugs

16 issues
  • App requires login every time it opens
  • Map shows cars that don't exist at location
  • Cannot start or end trips due to app errors
  • Geolocation not updating properly
  • App freezes when clicking on vehicles
Show 11 more
  • Blank white screen on app launch
  • Password manager incompatibility with login
  • Trip not recording despite car being locked
  • Vehicle unlock/lock failures
  • Sensor errors (false 'keys missing' or 'engine on' alerts)
  • App slow to refresh car availability
  • Reservation changes without user consent
  • Charged for trips that couldn't be completed
  • App crashes on iOS with certain versions
  • Loading signals that never complete
  • Billing system errors and fraud detection blocks

Requested features

13 requests
  • Car selection option at stations with multiple vehicles
  • Dark mode for app
  • Push notifications for service disruptions
  • Ability to communicate delays to customer service
  • Booking transfer to nearest alternative station
Show 8 more
  • More stations in suburban areas
  • Expanded EV fleet
  • Chat feature in app instead of phone support
  • Callback system instead of long hold times
  • Better station distribution based on user demand
  • Transparent upfront pricing disclosure
  • Improved vehicle sensor accuracy
  • French language support in app

Hopp

Reported bugs

3 issues
  • Incorrect pickup/drop-off locations
  • Charging issues with scooters
  • App glitches and crashes

Requested features

4 requests
  • Improved GPS and navigation accuracy
  • Faster customer support response times
  • More transparent pricing policies
  • Better driver accountability

In-app purchases

None

Communauto

No in-app purchases

None

Hopp

No in-app purchases

Questions

Is Communauto free?
Communauto is free to download, with no in-app purchases.
Is Hopp free?
Hopp is free to download, with no in-app purchases.
Which has better reviews, Communauto or Hopp?
Hopp is rated higher. Communauto averages 1.8 out of 5 from 8 ratings, while Hopp averages 4.4 from 7.6K ratings.
Do Communauto or Hopp have ads?
Neither Communauto nor Hopp shows ads.
Which is updated more often, Communauto or Hopp?
Communauto ships an update every 3 months, and Hopp weekly. Most recently, Communauto was updated on October 26, 2026 and Hopp on October 26, 2026.

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