Communauto vs Hopp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Communauto
Access a large fleet of vehicles available 24/7 for short or long-term rentals. Pay only for the time and distance used, with gas and maintenance included. Book, locate, and manage your rentals easily through the app.
- Rent cars by the minute, hour, or day
- Unlock and lock vehicles with the app
- Locate and book FLEX cars for spontaneous trips
- Filter vehicle searches and view key information
- Manage reservations (modify, extend, cancel)
- Share trips with co-members
- Estimate trip costs and report issues
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Join now and access a fleet of thousands of Communauto vehicles available 24/7 in Canada (Halifax, Montreal, Québec, Sherbrooke, Trois-Rivières, Gatineau, Boisbriand, Terrebonne, Rimouski, Vicoriaville, Laval, Sainte-Thérèse, MRC des Collines, Ottawa, Kingston, Toronto, Hamilton, Kitchener-Waterloo, London, Guelph, Cambridge, Edmonton, Calgary) and in France (Paris and surrounding areas). • Rent a carshare at low cost for a few minutes, an hour, a day or more and unlock it with the app! • Pay only according to use (time and distance). Gas and maintenance are included in our rates. How does it work? The Communauto app allows you to: • Search and book a vehicle up to 30 days in advance for planned trips • Locate and block a FLEX car for your spontaneous trips • Unlock and lock cars • Filter your vehicle searches and get key information: car number, model, location, etc. • View your upcoming, past or cancelled trips • Modify, extend or cancel your reservations • Share trips with your co-members • Be notified by notification before a booking starts, or when one of your purchase receipts is being processed • Estimate the cost of your trips and report any damage or uncleanliness • Activate the gas credit card or submit your gas receipts • View your account statement • Update your profile info Use Communauto: • To run some errands or to get to the restaurant • To explore your city or get to your activities • For your next family vacation • For a romantic getaway • For a work trip or meeting • For your next move • To get wherever you need to go! Communauto for businesses: • More freedom and less hassle: a fleet available day and night and 24/7 support • More simplicity, less management (maintenance included, simplified driver addition) and say goodbye to expense accounts (one detailed monthly bill) • Save money: only pay for the time and the distance travelled by employees. Price of gas included in the rates. Attractive flat rates for long-distance trips Don't wait any longer to test the Communauto carsharing service and take advantage of the many perks offered. Download the app now to discover the cars and stations near you! To find out more: www.communauto.com For any questions about the app, use our contact form.
Hopp
This app allows users to easily book affordable rides or rent electric scooters for quick and convenient travel. Choose from various vehicle options, pay seamlessly in-app, and enjoy reliable service with 24/7 support. Explore your city or get to your destination efficiently.
- Order rides and scooters
- Set destination and request ride
- Wide range of vehicle options
- Rent electric scooters
- Seamless in-app payments
- Reliable drivers and 24/7 support
- Price estimates before ordering
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Order comfortable, affordable rides or scooters with the Hopp app. Just open the app, set your destination, and request a ride or unlock a scooter to get where you need to go—fast. EASY AND CONVENIENT RIDES To request a ride with the Hopp app, all you need to do is: 1. Set your destination 2. Pick a ride category 3. Request a ride 5. Leave a rating and pay A WIDE RANGE OF RIDE OPTIONS Select a ride that works for you, whether it's budget-friendly transportation or something a little extra. With Hopp, you can choose from a wide range of vehicles, from affordable rides to larger vehicles to premium cars for special nights out. HOPP SCOOTERS* Rent a Hopp scooter to explore the city, skip traffic, or simply get where you need to go. Scooters are a great alternative to cars, making cities a little better for everyone. And they’re fun. JOIN HOPP PLUS FOR EXTRA VALUE** Get more from Hopp with Hopp Plus. Enjoy member perks that give you better value on every ride and added flexibility when plans change. EASY IN-APP PAYMENTS Hopp integrates seamlessly with popular payment methods to make paying for your rides easy. Pay for your ride in-app using debit, credit, or Apple Pay. RELIABLE DRIVERS AND 24/7 SUPPORT Hopp driver partners are carefully vetted and receive guidance to ensure safety and comfort on every ride. You can easily use the app to communicate with your driver, share your destination, and follow their progress. WHY PEOPLE RIDE WITH HOPP - Access to comfortable and affordable rides - Fast arrival times, day and night - Prices you can check before you order - Seamless in-app payments (credit/debit/Apple Pay) If you want to earn money as Hopp driver partner, sign up at gethopp.com/en-ca/driver/. Questions? Reach out to info@gethopp.com or visit gethopp.com/en-ca/. Questions about scooters? Visit https://gethopp.com/en-us/ *Hopp scooters are currently only available in Washington, D.C. **Hopp Plus is currently only available in Canada.
Screenshots
Verdict
The clearest difference is rating: Hopp at 4.4 against Communauto's 1.8. Hopp also leads on update cadence (weekly vs every 3 months) and ratings volume (7.6K vs 8). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hopp holds the better App Store score, 4.4 against 1.8. That said, the two scores are not equally well evidenced: Hopp has 7.6K ratings behind it against 8, so its average is the more settled of the two. Written reviews split almost evenly too, at 11% and 11% positive.
Communauto ships an update every 3 months, Hopp weekly. Both last shipped on October 26, 2026.
| Parameter | Communauto | Hopp |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (8 ratings) | 4.4 (7.6K ratings) — better |
| Positive reviews | 11.0% of reviews | 11.4% of reviews — better |
| Number of ratings | 8 | 7.6K — better |
| Update frequency | Every 3 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 74 MB | 199 MB |
| Age rating | 4+ | 4+ |
| Developer | Réservauto Inc. | BOLT TECHNOLOGY OU |
Customer experience
Communauto
Hopp
User reviews
Communauto
From 8 App Store ratingsWhat we love
- 🚗 Convenient car-sharing alternative to ownership
- 💰 Competitive pricing compared to traditional rentals
- 📍 Proximity of vehicles to users in some areas
- 🆕 New fleet of vehicles recently added
- ⚡ Easy trip start/end when functioning properly
Room to improve
- 🐛 App crashes and freezes frequently
- 🗺️ GPS inaccuracy showing unavailable cars
- 🔐 Persistent login/authentication issues
- 💳 Unexpected and hidden fees
- 🚙 Dirty and damaged vehicles
Hopp
From 7.6K App Store ratingsWhat we love
- 🚀 Efficient service
- 👍 User-friendly UI
- 💰 Cheaper than competitors
- 🚗 Good drivers
- ⏱️ On-time pickups
Room to improve
- 🐛 GPS/navigation issues
- ⏰ Long wait times
- 💰 Unexpected price changes
- 🤖 Poor customer support
- 🚫 Drivers canceling/no-shows
Bugs and requests
Communauto
Reported bugs
16 issues- App requires login every time it opens
- Map shows cars that don't exist at location
- Cannot start or end trips due to app errors
- Geolocation not updating properly
- App freezes when clicking on vehicles
Show 11 moreShow fewer
- Blank white screen on app launch
- Password manager incompatibility with login
- Trip not recording despite car being locked
- Vehicle unlock/lock failures
- Sensor errors (false 'keys missing' or 'engine on' alerts)
- App slow to refresh car availability
- Reservation changes without user consent
- Charged for trips that couldn't be completed
- App crashes on iOS with certain versions
- Loading signals that never complete
- Billing system errors and fraud detection blocks
Requested features
13 requests- Car selection option at stations with multiple vehicles
- Dark mode for app
- Push notifications for service disruptions
- Ability to communicate delays to customer service
- Booking transfer to nearest alternative station
Show 8 moreShow fewer
- More stations in suburban areas
- Expanded EV fleet
- Chat feature in app instead of phone support
- Callback system instead of long hold times
- Better station distribution based on user demand
- Transparent upfront pricing disclosure
- Improved vehicle sensor accuracy
- French language support in app
Hopp
Reported bugs
3 issues- Incorrect pickup/drop-off locations
- Charging issues with scooters
- App glitches and crashes
Requested features
4 requests- Improved GPS and navigation accuracy
- Faster customer support response times
- More transparent pricing policies
- Better driver accountability
In-app purchases
Communauto
No in-app purchases
Hopp
No in-app purchases







