Best Riding app
Best deal as always
Flat
I got on and for the first few minutes it was wobbling and I thought it’s because I’m fat. But then I realized that this freaking thing had a flat tire. But I already bought 30 minutes so I road it out.
Total scam
Battery died if you ride for 10min
Location not solved
The driver always has problem locating us. The location problem has still not been solved. Lyft is way better.
Long wait
İt is kept saying 12 minutes but I had to wait for 45 minutes I used it for the first time and this will be the last time
No live support, no driver, waste of time!
It used to be a great alternative to Uber and Lyft, but recently no drivers pick up the orders, some drivers ask for cash (never do that!) and support is an AI agent… no real person to talk to… such a shame!
Great alternative to Uber!
Drivers and passengers save money and less money going into California billionaires pockets! It’s been working very well for me and I avoid Uber as much as possible!! …and save money on every ride!
Drivers keep cancelling
Just like bolt in Europe. Low prices to get you to try the app and drivers decline all rides. Waste of time
Terrible
Stopped working
no point anymore
used to be a decent app now no rider will take your ride! is like $5 cheaper the uber on average but there’s no guarantee you’ll get to your destination.
fraud
Driver never came when you call driver don’t pickup the call and then you don’t get refund also no contact number that Ai agent reply with pre written messages do not download this app.
Be canceled several times, just wasting my time
Several times waiting for more than 10 minutes when the drivers almost arrive to pickup and then they canceled my ride. I need to pay for cancellation if they are on their way for more than 5 minutes but I just got canceled and that’s it. Worst app ever used!!!
No clue what this title is
but i want to say...worst app, saying this is "quick" took them 10 mins to get here knowing it said on the app is "3mins"
Disappointing Experience and Poor Driver Behaviour
I am extremely disappointed with Hopp because of the way some drivers treat customers. The lack of respect and professionalism is unacceptable. No customer should have to experience this kind of treatment. Hopp has seriously let me down, and I expected much better from this app. The company needs to take these issues seriously and hold drivers accountable for their behaviour. Based on my experience, I cannot recommend Hopp.
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So much of my time has been wasted.
Fares can be cheap but only because of various discounts to try to be competitive. PELASE do a proper recruitment for drivers in Toronto, because the wait times are 10 minutes plus, and the cancellation rate by drivers here is HIGH. Starting to be a fool me once situation where only i’m to blame for wanting to use you over uber.
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Bad service
This company used to be good but know they have these driver who can’t follow simple instructions they go to the wrong wrong address and I still get charged for waiting time when the driver is at the wrong location but am done with hoop
Worst app
My first experience with Hopp was absolutely terrible. Drivers either don’t show up or accept the ride and then cancel it. It feels like they’re deliberately avoiding rides just because there’s an offer or discount involved. The service is unreliable, the drivers are unprofessional, and the whole experience was extremely frustrating. I was excited to try Hopp for the first time, but after this experience, I honestly wouldn’t recommend it to anyone.
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Terrible service
Terrible service with no drivers
The greed sickens me
For some parts it’s fine. It makes you wait so long just to get a driver that’s ten minutes away. To get a faster driver they make you pay a few bucks.
No drivers
Completely useless, they have no drivers and thus you will be stuck waiting forever. Avoid this scam of an app
