Bad service
This company used to be good but know they have these driver who can’t follow simple instructions they go to the wrong wrong address and I still get charged for waiting time when the driver is at the wrong location but am done with hoop
Worst app
My first experience with Hopp was absolutely terrible. Drivers either don’t show up or accept the ride and then cancel it. It feels like they’re deliberately avoiding rides just because there’s an offer or discount involved. The service is unreliable, the drivers are unprofessional, and the whole experience was extremely frustrating. I was excited to try Hopp for the first time, but after this experience, I honestly wouldn’t recommend it to anyone.
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Terrible service
Terrible service with no drivers
The greed sickens me
For some parts it’s fine. It makes you wait so long just to get a driver that’s ten minutes away. To get a faster driver they make you pay a few bucks.
No drivers
Completely useless, they have no drivers and thus you will be stuck waiting forever. Avoid this scam of an app
Ariful
Very good driver
No rides available
The last ten times trying to order on this app I’ve never been able to get a ride. And these are 10 min drives and 8 dollars. I believe the app is fake
Comfort
Fast and easy
Law quality drivers.
Very irresponsible drivers and hope customer care should not answer this is to rediculos. Never depend on hopp. Instead use uber .
Waiting
Too much waiting few time I ordered and gave up call uber here comes quickly without long waiting like Hopp
This app sucks
I have ALWAYS have issues with this app, either they keep you waiting for too long and at the last moment the driver cancels or you cannot find the rider at all. Such an unprofessional and unpredictable app
doesnt release held funds
greedy ahh dev they wont release ur held funds
Karamelzsosweet
Great service
Just bad
Worst app ever, just imagine waiting more 25 minutes for a ride. Save yourself a time folks get a Lyft, cheaper, and faster ride availability. If you ever needed a ride Lyft is what I recommend.
GOOD APP BUT PLEASE FIX THE ISSUE!
ITS A GOOD APP, BUT EVERY TIME I BOOK A RIDE GOING TO WORK OR GOING HOME FROM MY WORK, ITS ALWAYS PINNING MY LOCATION TO THE AIRPORT EVEN WHEN THE ADDRESS HAS BEEN PUT AND FIXED MULTIPLE TIMES!!!
Don’t use this app
Unless you wait to be late for anything please don’t use this app you would rather pay for Lyft or uber atleast they are reliable.
Maybe you’ll get a ride maybe not
Pro tip if you have a service where someone can pay to schedule a ride maybe make sure that somebody ACTUALLY SHOWS UP AND GIVES THEM A RIDE (obviously)
Hidden fees
Charge cancellation fees without warning of any charges. Charged me after I had cancelled with no information about fees before cancelling - poorly implemented UI
Worst app
Worst and worst app to use. Booked my ride on wait and save at 9.03am and it never arrived. Prioritized my ride too but still this app is having hard time in finding ride.
Bag
No me dejó usarlo creo que está dañado
