Arizona Public Service User Reviews

Customer Experience

Positive experience34.8% of reviews
Neutral4.8% of reviews
Negative experience60.5% of reviews

~ Based on 210 written reviews from the US App Store.

What users say

Is Arizona Public Service Safe?

Arizona Public Service appears safe based on user ratings. AppsHunter Safety Score for Arizona Public Service is 95/100.

This assessment is based on 36,984 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.2% of ratings point to a safe experience
1.8% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 35,487 App Store ratings for Arizona Public Service.

Is Arizona Public Service Legit?

Arizona Public Service appears to be a legitimate app. AppsHunter Legitimacy Score for Arizona Public Service is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not cheap, but…

I do very much appreciate how APS customer service tries to work with their customers.

The worst

This website is the absolute worst. I cannot begin to tell you how many times I have to reset my password. It’s absolutely insane.

Make payment it comes out days later

Horrible way to do business. You make a payment it should come out when you make it , not days later

Easy to use

So easy to set payments thanks for this app

Bill is very high

Bill jumped up an extra $331 dollars, very high and need help in learning how to save because of heat increase and unit working hard to maintain coolness

I’m being robbed!!

These rates are outrageous!!!!!

APS is a monopoly!!!

I wish we had options or we could use srp , APS is a cruel company that is going to make energy almost impossible to afford .

Great reliable service

We love APS for their reliable service throughout the year! And the website makes payment very easy .

Won’t flip to landscape

Won’t flip to landscape

Easy pay

I love the app! It notifies me when my bill is ready..even reminds me if i forget.. but i love how its just a simple couple clicks and boom my bill is paid!

Bill

Great

Past due amount

Why do I have to re-enter my bank information every 6 months, this is stupid. I almost defaulted on my payment because of this nonsense policy.

Greedy

Greedy greedy greedy greedy

Monopoly

Way to expensive

Great company

Excellent service especially when we had a power outage they were fast to get it fixed billing is always timely and convenient thank you!!

Bank account

When I put my bank account into the system, I do not want to have to re-enter all of that every six months! In addition, I just saw the little button that said save this for six months. So next month, I’ll probably have to do the whole thing over again find the section that has to do with my bank account. I just wanna go in there and pay my and get out. I don’t wanna sit there and put my information in over and over and over again. So if you wanna get paid stop making it so hard!!!!!!
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Bank account

When I put my bank account into the system, I do not want to have to re-enter all of that every six months! In addition, I just saw the little button that said save this for six months. So next month, I’ll probably have to do the whole thing over again find the section that has to do with my bank account. I just wanna go in there and pay my and get out. I don’t wanna sit there and put my information in over and over and over again. So if you wanna get paid stop making it so hard!!!!!!
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APS Sucks

This app is horrible.

Great review

Kim was so helpful. He actually LISTENED to me, a rarity these days. Helped me with everything I needed. He even changed my rate plan to save me a few bucks a month. And today every penny counts. He’s a keeper. Couldn’t be happier with his service. Bravo Kim and Bravo APS. Thank you for this opportunity
Stewart Greenfield
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Frequent updates

I have to constantly update this app. So far this year I have updated it four times. it is really irritating just like the amount on my bill.