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Southwest Gas

Southwest Gas

Manage your account on the go

99K ratings
285 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • August 12, 2020
  • July 17, 2026

Features

Developer

Smart Energy Systems LLC
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Reviews summary↘︎
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❓5 answered
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About

Easily manage your gas account from anywhere. Track usage, view billing history, and make payments. Start, stop, or transfer service, and set up payment plans for residential and business customers.

✓Start, stop, or transfer service
✓Save card info for quick payments
✓View and export usage/billing history
✓Compare current and previous year usage
✓Link multiple accounts
✓Manage payment plans
✓Receive outage notifications
Show original description

What users say

Summarized from real user reviews of Southwest Gas. Based on 99K reviews and a 4.8/5 average, it highlights the 4 positives and 10 negatives reviewers mention most about this Business app.

Positive things

  • ⚡Easiness of payment
  • 📊Convenient app
  • 🚀Clean and easy to navigate app
  • 🔒Two Factor Identication

Negative things

  • 💰Fees
  • 🐛Notification Bug Won't Clear
  • 🔍Confusing payment options
  • 🤯Archaic
  • 🤖Stuck in a loop
  • 🤔No way to delete multiple notifications
  • 📄Automatically trying to enable paperless billing
  • 🤯Billing info is inconsistent
  • 🐛Can't remove notification
  • 🔒Impossible to log in after update
See all reviews

What's New in Southwest Gas

2.37

July 17, 2026

This update includes bug fixes and a few small performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Late bill

Need help sometimes it get hard on a Mexican from Phoenix Az but i pull threw thank god
Tdinero15Tdinero15

Easy way to pay

La forma de pagar por medio de la aplicación es mas facil te ahorras tiempo
mr.fortwwemr.fortwwe

Easy to use

Love how user friendly the app is to manage my account.
islandflower07islandflower07

Pago

Muchas gracias con muchas lesiones de mi Desability puedo pagar fácil.
yuyolayyuyolay

Southwest Gas

The app is easy to navigate. Able to login and pay my bill without too many steps, which has dissuaded me from having an online account in the past. Fast, easy, convenient!
PATZMAK00PATZMAK00
See 280 more reviews

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User experience

🐞

Reported Bugs

3 issues

Payment amount keeps getting changed

Bug

Autopay not working properly

Bug

Login and account management issues after app updates

Bug
✨

Requested Features

5 requests

Allow credit card payments without fees

Feature

Improve payment flow and visibility of terms/agreement

Feature

Add ability to see usage/balance mid-billing cycle

Feature

Improve account management features (delete bank accounts, etc.)

Feature

Fix notification bug and make it easier to clear

Feature

FAQ

What can I do with the Southwest Gas app?

The app allows you to manage your gas account on the go. You can start, stop, or transfer service, view and export your gas usage and billing history, compare your usage to previous years, and manage payment plans like Automatic Payment Plan (APP) and Equal Payment Plan (EPP).

How do I pay my bill through the app?

You can make quick and easy one-time payments by saving your debit or credit card information within the app. The app also supports managing your Automatic Payment Plan (APP) and Equal Payment Plan (EPP) for recurring payments.

Is the Southwest Gas app free to use?

Yes, the Southwest Gas app is free to download and use. There are no charges associated with managing your account or accessing its features.

Can I manage multiple accounts with this app?

Yes, you can link multiple accounts, including both residential and business accounts, within the app. This allows for consolidated management of all your Southwest Gas services.

What if there's a gas outage?

The app provides outage notifications to keep you informed. You can also receive the latest restoration updates directly through the application, ensuring you're aware of any service disruptions.