Comparison

SRP Power vs Southwest Gas

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SRP Power

Manage your energy account and pay bills conveniently from your mobile device. Track daily energy costs and usage, report power outages, and receive important account updates.

Highlights
  • Hourly, daily, and monthly energy cost and usage tracking
  • Secure bill payments and scheduling
  • Digital cash payment card access
  • Report and view power outages with restoration times
  • Interactive outage map
  • Push notifications for bill updates and outages
Features
Read full description

The SRP Power mobile app for residential customers is a friendlier and faster way to pay your bill and manage your account. Whether you’re at home or on the go, accessing your SRP account is as easy as reaching into your pocket. Key Features: Daily Cost and Usage: See a snapshot of your energy costs and usage by the hour, day or month. If you’re enrolled in a Time-of-Day plan, you can even see how much energy you’ve used during on-peak and off-peak hours to optimize your savings. Payments: View your balance and make payments quickly and securely from anywhere. Save payment information and even schedule future payments. If you’d like to make an in-person cash payment, you can access your digital cash payment card through the app. Report and View Outages: When your power goes out, report it quickly and get estimated restoration times. You can also use the interactive outage map to see areas out of power along with the cause and number of customers affected. Stay informed: Get push notifications that let you know about updates to your bill or payments, or power outages in your area. Use your SRP My Account login to access the SRP Power app. Not signed up for My Account? No worries. You can register using your SRP account. Note: Depending on your price plan, some features may not be available with this release.

About

Southwest Gas

Easily manage your gas account from anywhere. Track usage, view billing history, and make payments. Start, stop, or transfer service, and set up payment plans for residential and business customers.

Highlights
  • Start, stop, or transfer service
  • Save card info for quick payments
  • View and export usage/billing history
  • Compare current and previous year usage
  • Link multiple accounts
  • Manage payment plans
  • Receive outage notifications
Features
Read full description

Self-service has never been easier. With new features that are easy to navigate, you’ll easily stay in control of your account. Manage your gas usage, costs and manage payments, whether you’re a residential or a business customer. You’ll be able to: • Start, Stop or Transfer service • Save debit/credit card information for quick and easy one-time payments • View and export gas usage and billing history • Compare current and previous year usage • Link multiple accounts including residential and business • Manage Automatic Payment Plan (APP) and Equal Payment Plan (EPP) • Receive outage notifications and get the latest restoration updates

Screenshots

SRP Power4 screens
Southwest Gas4 screens

Verdict

The call

The clearest difference is rating: Southwest Gas at 4.8 against SRP Power's 1.7. Southwest Gas also leads on review sentiment (44% vs 8%) and ratings volume (99K vs 338). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Southwest Gas holds the better App Store score, 4.8 against 1.7. That said, the two scores are not equally well evidenced: Southwest Gas has 99K ratings behind it against 338, so its average is the more settled of the two. Written reviews point the same way: 8% of SRP Power's written reviews are positive against 44% of Southwest Gas's.

UpkeepUpdate frequency

SRP Power ships an update every 2 months, Southwest Gas every 6 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard5 real differences · 5 level
SRP Power versus Southwest Gas: the parameters behind the verdict, then further details
ParameterSRP PowerSouthwest Gas
PriceFreeFree
Rating1.7 (338 ratings)4.8 (99K ratings) — better
Positive reviews7.6% of reviews44.4% of reviews — better
Number of ratings33899K — better
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.613.0 — better
Further details — not scored
Size37 MB31 MB
Age rating4+4+
DeveloperSalt River Project Agricultural Improvement & Power DistrictSmart Energy Systems LLC

Customer experience

SRP Power

All ratings308 ratings
Positive14.9%
Neutral6.8%
Negative78.2%
Written reviews145 reviews
Positive7.6%
Neutral7.6%
Negative84.8%

Southwest Gas

All ratings99,478 ratings
Positive95.5%
Neutral1.5%
Negative3.0%
Written reviews288 reviews
Positive44.4%
Neutral9.0%
Negative46.5%

User reviews

SRP Power

From 338 App Store ratings

What we love

  • 👍 Useful app for monitoring power usage
  • 🚀 Provides detailed hourly and daily usage data

Room to improve

  • 🐛 Frequent crashes and login issues
  • 🔥 App not optimized for iOS devices
  • 🤔 Limited functionality compared to website
  • 🔒 Lack of transparency in billing and fees

Southwest Gas

From 99K App Store ratings

What we love

  • ⚡ Easiness of payment
  • 📊 Convenient app
  • 🚀 Clean and easy to navigate app
  • 🔒 Two Factor Identication

Room to improve

  • 💰 Fees
  • 🐛 Notification Bug Won't Clear
  • 🔍 Confusing payment options
  • 🤯 Archaic
  • 🤖 Stuck in a loop

Bugs and requests

SRP Power

Reported bugs

3 issues
  • Login button remains greyed out
  • Usage data not loading or inaccurate
  • App not compatible with certain iOS versions

Requested features

4 requests
  • Ability to stay logged in
  • Improved navigation and UI
  • Access to full billing details
  • Notifications for high usage or outages

Southwest Gas

Reported bugs

3 issues
  • Payment amount keeps getting changed
  • Autopay not working properly
  • Login and account management issues after app updates

Requested features

5 requests
  • Allow credit card payments without fees
  • Improve payment flow and visibility of terms/agreement
  • Add ability to see usage/balance mid-billing cycle
  • Improve account management features (delete bank accounts, etc.)
  • Fix notification bug and make it easier to clear

In-app purchases

None

SRP Power

No in-app purchases

None

Southwest Gas

No in-app purchases

Questions

Is SRP Power free?
SRP Power is free to download, with no in-app purchases.
Is Southwest Gas free?
Southwest Gas is free to download, with no in-app purchases.
Which has better reviews, SRP Power or Southwest Gas?
Southwest Gas is rated higher. SRP Power averages 1.7 out of 5 from 338 ratings, while Southwest Gas averages 4.8 from 99K ratings.
Do SRP Power or Southwest Gas have ads?
Neither SRP Power nor Southwest Gas shows ads.
Which is updated more often, SRP Power or Southwest Gas?
SRP Power ships an update every 2 months, and Southwest Gas every 6 weeks. Most recently, SRP Power was updated on September 22, 2026 and Southwest Gas on September 24, 2026.

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