Lost autopay
Why was my auto pay canceled?
Convenience fee
Comes out of my bank account I shouldn’t have a $2.50 convenient fee
sW gas
Easy The best app ok
Southwest Gas Is The Most Awesome Natural Gas Company In America 🇺🇸 ?
I’ve Been Using Southwest Gas For Almost 52 Years! They Have Never Let Me Down, Service & Customer Service Is Definitely Very Awesome 👍👍👍
Convenience fee
$2.50 on an $11 gas bill is ridiculous
New customer review
Hi moved to Henderson in July 2026. I’m used to making my payments over the phone . I was told I could download the app and make to make my payments. It’s so easy and convenient to use. Just a few clicks and I can see my meter and process the payment with minimal time. Thank you SW gas for the app we love it!
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Fee to pay bill
I do like the app but I don’t like to have to pay a fee to pay my bill. In this economy every penny matters. Is there a way to pay my bill without be charged to pay my bill?
System errors
My account was stuck on my old address for automatic payment. I did not figure this out until 24 hours after payment was due.
Absolutely trash
The app doesn’t work. Simple as that. It won’t even let you log in. After trying multiple times, I deleted the app and reinstalled from the App Store. Same problem. All I get is a message that says “cannot read data because it’s not in the correct format.” That’s not a device issue that’s a dev issue. Do better because it’s impossible to do worse.
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Bill pay finna be a hassle
Sum times bill pay finna be a hassle but dis app wuz make it real easy n stuff
Making a payment is easy
On my busy days this makes it quick and easy for paying my gas bill .
Succinct!
Straight and to the point. No bells and whistles, just business. Greatly appreciated.
Scam Gas Co
I recently moved so I shut my gas off at my old address. I then get a bill, I paid as I do every month. I figured that was my final bill and all is well. Then I receive a bill that says final bill but it’s after the date I moved out. So how can I owe a gas bill when I didn’t even live at the property. Turns out they didn’t go to shut the gas until after I moved and the bill is all for administration charges. So no bill for gas usage. They will extend your shut off so they can collect this BS administrative fees. Make sure when you move call a month in advance so you don’t get ripped off as I did. Forget about getting help with this their customer service it is as much of a joke as the company itself.
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Gas
Gas is great
App sucks
Your app doesn’t work
Designed by committee?
The UI was terrible ten years ago and hasn’t changed much since. Now it’s just inexcusable. Slow, error prone, and ugly.
I love Southwest Gas
The easiest way to pay ever!!! Thank you
Simple
Makes life easier TY
Timesaver
Easy to use. I can pay my bill quickly and be done!
Functional
This was so simple to pay
