The same as everyone is saying
I have a subscription and the feed clips freeze all the time and go green or gray , miss events , this is beyond bad. 😡 August 15, 2026 Saturday
YOUR REPLY SAYS APRIL 19, RELLY COPY AND PAST😡
FIX THE APP, FEEDS FREEZES MISSING ACTION AND I PAY FOR A SUBSCRIPTION 😡😡😡😡😡
August 23, 2026, still no fix, feed clips still freezing, cutting time of clip to 2 seconds 😡😡
YOUR REPLY SAYS APRIL 19, RELLY COPY AND PAST😡
FIX THE APP, FEEDS FREEZES MISSING ACTION AND I PAY FOR A SUBSCRIPTION 😡😡😡😡😡
August 23, 2026, still no fix, feed clips still freezing, cutting time of clip to 2 seconds 😡😡
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Cameras
They have got where they don’t pick up good as they did new for the price they should be better Ben
Arlo
Great cameras 🥰
Ok but needs improvement
Overall it’s good, it could do with adopting the apple design guidelines. One annoyance is that the badges don’t clear when you’ve viewed the feed unless you force quit the app and open the feed again. Could be so much better
Your app never works
Sure the cameras themselves are good but the fact the able is close to never being accessible I’m not to thrilled
Each update gets worse!!
Each update gets worse. Won’t load and when you try to look at time stamps by scrolling it scrolls to a completely different day and time. Don’t bother with this brand or app.
Great camera but app needs work
I may not be the most technologically advanced person but not a beginner. I am having a difficult time setting up alerts and activation times.
Wish there were better ways!!!
Wish there were better ways!!!
No helpline
Don’t purchase
Great Product
We have been with Verisure for over 5 years and have found their services excellent
Annoying app
So the cameras are fine, although they regularly identify my cat as a person… The app is pretty terrible. Designed by an engineer as my husband says. There is a lot of functionality but it is complicated to use (I’ve had to write notes!). And there’s no way to temporarily override the settings if you want to suddenly turn on a camera to check something but it’s programmed to be off. Also the app randomly logs you out (I mean, what if there was an emergency?). To log back in they email you a security code (texting it is not an option). When I navigate away from the Arlo app into my email, Arlo resets the code!! So it’s impossible to do on my phone. I have to go to a computer (which I rarely use these days), log into my email from there, and then do the whole setup business. All pretty irritating and badly designed.
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Great Cameras. Horrible App.
I don’t even know where to start. I guess I’ll start with the positive. The cameras are excellent. We have a couple Pro I and Ultra II. The Pro I’s still have excellent night vision, and the Ultra II’s have crystal clear 4k resolution. The footage is actually beautiful during the day with the blue sky, etc. But it’s viewing the footage that’s the problem, which brings me to the negative … the app. It’s terrible. Beyond terrible. I’ve never seen an app with consistently noticeable bugs. Every update creates more bugs. It’s crazy. And we’ve been using Arlo cameras for at least two years. We were this 🤏 close to changing security systems TWICE, and yet here we are still using the cameras and getting frustrated with the app.
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Arlo Without Plan
Without a plan the new arlo gives very little and would not recommend this brand. I have a couple old arlo which still records the video even though they have reduced the functions compared to what I purchased them with.. not right. The new arlo has plans that are incredibly expensive for the functions provided and only covers one camera or you can buy a few plans for a few cameras.
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More $$$
The videos used to be saved
Local videos gone after latest update…
I used to be able to see my local videos even without plan. Now the Local tab is nowhere to be found… please fix this!
Actually I just realized that the tab bar is there, but it is super high under the iOS status bar and Dynamic Island. So not accessible.
2026-08-19: Still no fix or response from support and it’s been broken for 3 weeks now. It gives the impression that this product is no longer supported.
Also, replacement batteries for Arlo 3 Pro are nowhere to be found in Canada. So I think I’ll have to switch to another system, but it won’t be Arlo. My system is not even 5 years old…
Actually I just realized that the tab bar is there, but it is super high under the iOS status bar and Dynamic Island. So not accessible.
2026-08-19: Still no fix or response from support and it’s been broken for 3 weeks now. It gives the impression that this product is no longer supported.
Also, replacement batteries for Arlo 3 Pro are nowhere to be found in Canada. So I think I’ll have to switch to another system, but it won’t be Arlo. My system is not even 5 years old…
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Horrible device
Horrible device continually stops recording. Skips in time line exp 11pm 11;15 pm in between something stolen and not recorded in front of of home hate it
Home Security
I love that I can share it with my loved ones; my actual mom is on my account as well to see what’s going on at home
Constant spamming
They are relentless in trying to get you to sign up to their subscription if it becomes very annoying to the point where you don’t want to use them any more
Video deletion
Still can’t delete videos.
So glitchy, no real support
The app is so glitchy now. Quality is way down. Also, good luck getting a live agent on the app. It’s all AI, and let’s just say Arlo’s bot is a few chips short of a circuit board.
I actually had it (the AI bot) tell me I was transferred to a live agent, and after about 5 minutes I asked if it was actually an agent. The AI bot apologized for lying and pretended to be a human.
On the flip side, you can convince the AI bot to give you 30% off your monthly bill, so I guess that’s the silver lining.
I actually had it (the AI bot) tell me I was transferred to a live agent, and after about 5 minutes I asked if it was actually an agent. The AI bot apologized for lying and pretended to be a human.
On the flip side, you can convince the AI bot to give you 30% off your monthly bill, so I guess that’s the silver lining.
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Arlo
The system is OK, though it goes offline regularly and the cameras sometimes give wonky readings. It’s a better system than not having a system at all. But there are bugs in it that need attention.
