Terrible, disposable products and even worse customer disservice.
The only consistent things about Eufy are their constantly failing - borderline disposable - products and their robotic, strenuous and enraging customer service.
Back to back failures, countless support requests and threads with absolutely not a single shred of regard or responsibility to paying customers of a SECURITY SYSTEM.
Look literally anywhere else.
Back to back failures, countless support requests and threads with absolutely not a single shred of regard or responsibility to paying customers of a SECURITY SYSTEM.
Look literally anywhere else.
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Original admin kicked you out of the app.
Shared admin account for my spouse. For some reason he was not asked any 6 digit code. He downloaded app as per instructions in email. Then the app took him to device installation again. He scanned the QR code behind camera and re-installed the cam and boom I was kicked out my device. Very annoying.
Since both of us were admins at least it should have refreshed in my app. But no, I did not see any devices. He had to reshare the device with me. We hung it high up but if any one can just steal this device and scan the QR code, we both will be kicked out. Totally insecure.
Since both of us were admins at least it should have refreshed in my app. But no, I did not see any devices. He had to reshare the device with me. We hung it high up but if any one can just steal this device and scan the QR code, we both will be kicked out. Totally insecure.
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Garbage
The settings don’t work continuously setting this piece of garbage not to use infrared switches back to infrared amongst other things. The app has no ability to delete. go back-and-forth between the actual device i.e. the camera and have to delete the entire storage. It’s garbage like that. this thing is a piece of garbage so I procrastinated long enough. I’m gonna get me a ring cam something that hopefully actually works over this piece of garbage.
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wasn’t as good as it’s use to be
For some reason we can’t play or check our cameras when we are away it’s doesn’t work anymore using mobile data it requires wifi every time we want to check the cameras at home it’s sucks, it will notify us but can’t view the recording unless your connected to wifi, it’s time we look for a different brand
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probably the worst app i have ever used
cannot remember which vacuum i own, cannot keep me logged in…third world slop
