Alberta Time Zone
There is no way to update the current time zone of Alberta now that we are not changing
bad on UX, heavy on Ads
Face management is ridiculously bad, notifications of deletion block entire interface, scrolling video with two vertical gestures is illogical. They put and Ad in every corner they can.
Ridiculous app they call a “Anker security”
Ridiculous app they call a “Anker security”
Do better!
The app loses the password and also does not honor the password stored in apples password app.
update sucks
Since the update to the app, my outdoor camera are not picking up any movement and recording them in the app. I have had 0 notifications in the last 5 weeks. Please do better. I used to receive every movement now nothing. very disappointed
Every Update Looses App Functionality!!!
The latest app update destroyed the ability to properly summarize and group videos for the day for specific cameras.
‘AI detection’ technology gets WORSE. Hardly records events properly anymore.
These cameras were more reliable 15 years ago! App included. Lost SO MUCH functionality.
Marketing these cameras under ‘security’ is disgusting misleading and criminal!
‘AI detection’ technology gets WORSE. Hardly records events properly anymore.
These cameras were more reliable 15 years ago! App included. Lost SO MUCH functionality.
Marketing these cameras under ‘security’ is disgusting misleading and criminal!
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Alexa and Eufy Camera Stream Issue
For over the past three months I had been off and on having issues with the Alexa Echo Show , stream eufy cameras including video door bell none of the 8 cameras are working despite of three major updates this issue is still outstanding highly disappointing I can’t see who is at the door from my kitchen using Alexa
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Horrible update
Now it completely freezes when I open it. Thanks Anker.
Stop with the surveys
Taking up screen space for devices that I don’t have and I can’t remove the survey notification.
New update to Anker Eufy
This system worked well when it was the Eufy Security app. The new Anker Eufy app killed any recordings on 2 cameras & the front doorbell.I was getting notifications but no recorded clips. Had to uninstall every household members apps. Delete or format all local storage & do a hard restart on all devices to get things working again. Now, notifications are immediate but events are slow to load & out of sequence. The only camera that didn’t have a problem was my 6 or 7 yr old 1080p floodlight. Software updates to disable security devices is scary. I hope they fix the software
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Slow and buggy!
To the developers. The app is slow to very open on MacOS27, camera thumbnails do not update automatically or even on refresh. Connecting to cameras has become even slower in this release. The app feels pretty buggy on IOS too. 👀
Issues since update
This used to be a perfectly good app but since the update, I am asked to sigh in every single time I use the app. So if I hear a noise and I would like to check the live camera feed, I have to sign in first by which time it’s too late.
Back to the ugly icon
For some reason you went back to the fully ugly icon with the awful colour scheme and completely unnecessary rebranding
not good for security - rain sets it off
no matter the settings, rain (even the lightest of sprinkles) sets it off. any good burgler could figure this out making these completely ineffective.
App has gone downhill
Since the app was updated to ANKER eufy it has gone downhill. Switches off noise detection for our baby monitor randomly. Deleted all of our mapping for vacuuming and mopping so the schedules no longer work.
Horrible
I hate this app. The original one was way better. I wish they had never switched. It makes using my vacuum so much more difficult constant errors. Nothing seems to work right it creates rooms on my map that are not connected to any other locations on the map. I don’t even understand how that’s possible.
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Latest events not refreshing
Your latest version 6.1.21 and the prior version fail to download the latest events, even when I drag down to update. Until I swipe up to close the app several times. I’m on iPhone 18 with iOS 27.2. Very frustrating!
Good one
Doing a good job.
Calender incorrect
These guys neglect their doorbell cam line so much, not only is it the slowest response it has every been, but now there is no November 1, it comes comes up as October 1. What a total screw up. Time to go back to Ring or some other brand!
WHAT ARE YOU DOING???
This is absolutely RIDICULOUS, spamming everyone EVERY single day with sometimes 3 surveys pinned to the top of the home screen. How do I opt out of every single survey so I don’t see this. You have completely ruined this app.
Good app but thumbnails stop working
The app is good and is easy to use but recently after a couple of days the thumbnails on push notifications stop working and I have to delete and reinstall the app every couple weeks to get them to work again.
