AromaTech appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for AromaTech is 73 out of 100 points across 7 verification signals from App Store and developer data.

AromaTech User Reviews

Name: AromaTech
Rating: 1.5 (57 reviews)

AromaTech

AromaTech Inc.

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience15.0% of reviews

Neutral2.5% of reviews

Negative experience82.5% of reviews

~ Based on 40 written reviews from the US App Store.

Is AromaTech Safe?

AromaTech does not appear safe based on available data. AppsHunter Safety Score for AromaTech is 40/100.

This assessment is based on 57 user ratings, with an App Store average of 1.5/5.

Safety Analysis

8.8% of ratings point to a safe experience

1.8% of ratings suggest some concerns

89.5% of ratings point to a risky experience

~ Based on 57 App Store ratings for AromaTech.

Is AromaTech Legit?

AromaTech appears legitimate, with a few gaps. AppsHunter Legitimacy Score for AromaTech is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Rarely works well

Should be simple but it disconnects often. The provided user guide has screen shots and features of the app that don’t exist. For this expensive of a diffuser, this app should be much better and more reliable.

Bad app, good scents

a month ago

Response from developer

Thank you for your feedback. We released an update today (v2.2.4) addressing connectivity and several app improvements — please ensure you're on the latest version. Should you need any assistance, our team is available weekdays 9am–5pm PST via live chat or phone at +1.877.347.5239.

Malfunctioning log in

Unnecessary log in with a email that frencuently is not remembered by the app. Is so annoying to have to log in everytime you would like to use it.

pepito 58

3 months ago

App works great!

Sorry to see so many having trouble with the app. It works great for me! I wish I could have more than 5 schedules but it’s a small thing. Be sure to update to the latest version if you’re having any trouble as it works great for me.

nyctravis

3 months ago

Response from developer

Thank you so much for the kind words, Travis, and for sharing your experience! We're thrilled to hear the app is working great for you. We appreciate the feedback on schedules — we'll be sure to pass that along to our team.

The app doesn't work

Maybe create an app that works. Tried so many times to adjust the scent from
My phone and nothing works.

Thud the Dude

5 months ago

Cannot control outside my house

It’s only controlled when connected on your own Wifi

jerigaju

7 months ago

The worst, most awful, least functional product ive ever had the misfortune of purchasing

The app doesn’t connect to the product, there is no way to use it because it requires the app for everything, an absolute garbage product that cost way WAY too much money. DO. NOT. BUY

FiroozehA

7 months ago

Sorta OK……

I was using the Scenting app for my Atomizer then found this newer app.
Took a while to make it work, but it finally connected via Bluetooth and the Scenting app didn’t work anymore.
But, but, but……why couldn’t they add more sessions in a day??? Five is not enough!!!

Here is a marketing tip….. add MORE sessions per day to the app & you’ll sell MORE oils‼️‼️

JustHappyMe2025

7 months ago

Response from developer

Thank you for sharing your feedback and for taking the time to get connected with the new app. We’re glad to hear you were ultimately able to connect successfully via Bluetooth. We also appreciate your suggestion around adding more daily sessions. Feedback like this is incredibly valuable and has been shared directly with our app team as we continue improving the AromaTech experience. Thank you again for your support and thoughtful recommendation.

Do not buy!! If you’ve bought, return it before it’s too late!

I bought the device few years ago, and the experience was good. About a year later, the app experience has been off the most part, I consistently cannot connect my app to the device. To the owner: if you want to save money through some offshore developers, that’s fine, but make the app working.

Fullpancake

8 months ago

Response from developer

Thank you for sharing your feedback and for being an AromaTech customer over the years. Since your December review, our team has released several app updates and connectivity improvements focused on creating a smoother, more reliable experience. Your comments have also been shared directly with our app team as we continue refining the app experience. Our support team would love the opportunity to help get everything working smoothly for you. We’re available Monday–Friday, 9am–5pm PST via live chat, phone at +1.877.347.5239, or email at hello@aromatechscent.com.

Worked for a little bit

Bought two for my house and seemed great. Got a new iPhone and now I can’t access my diffusers to control the intensity. No way to delete them from the app and start fresh. I’ve tried to uninstall and reinstall it to see if it works but it doesn’t. Fix your app.

F'ingcandycrush

8 months ago

Response from developer

Thank you for your feedback and for choosing AromaTech for your home. Our team has released a number of app updates and connectivity improvements, and your comments have been shared directly with our app team as we continue refining the experience. We’d love the opportunity to help get your diffusers connected and working smoothly again. Our team is available Monday–Friday, 9am–5pm PST via live chat, phone at +1.877.347.5239, or email at hello@aromatechscent.com.

DO NOT BUY!

App won’t connect via Bluetooth on iOS! Like the other reviews it won’t connect. I’ve tried 3 different BRAND NEW OUT OF THE BOX from our company to put on our buses and none will connect. This is an APP issue. If you want to use it manually, by all means do so but you have no settings that are in the app.

CartersCoffee

8 months ago

Response from developer

Thank you for sharing your feedback and for testing multiple devices. Since your review, our team has continued to release app updates and improvements aimed at enhancing the overall experience and connectivity. Your comments have been shared with our app team as part of ongoing improvements. If you’d like assistance getting things set up, our support team is available Monday–Friday, 9am–5pm PST via live chat, phone at +1.877.347.5239, or email at hello@aromatechscent.com.

Does not work with new iPhone 17

I have to use my old iPad or my wife’s iPhone 16 to get it to speak to the units. The 17 can see them in the app, but not control them. Support suggestions were useless. Please fix the app to work with newer iPhones.

Portugeetex

8 months ago

Great, but allow manual intensity control

The app is much better than almost every other scent app, that forces you to use the Chinese manufacturer default app. I love that about this app. The only thing I’d ask for is that you allow controlling the intensity while in manual mode. For the ambience and ambience mini it looks like you can only control the intensity when you schedule a session. The scent I have in my unit is really light, and the default is too light. I’d like to increase it when running manually.

ArianF

9 months ago

Response from developer

Thank you for the thoughtful review and kind words about the app, Arian— we really appreciate you taking the time to share this! We also appreciate your feedback on manual intensity control. This is a helpful suggestion and has been shared directly with our product team as we continue improving your AromaTech experience.

Will not connect

App gives an error every time I try to connect to the diffuser making the schedule function useless now. Fix this. It’s been like this for MONTHS!!!!

iJustin25

9 months ago

Connect through Bluetooth!?

Are you for real. How is there not a wifi module in this device? This is such a poor experience that I will be returning the device.

jp26jp

9 months ago

Cannot connect

Listen nothing work with this app, you cannot set your own schedule, you cannot connect your items if you had two different phones

11Richardo

9 months ago

App and device are trash.

Got a new phone and now all of my diffusers will not reconnect! Poor support options.

AndrosSwithin

10 months ago

Can no longer access diffuser after update.

Connection to diffuser failed, please try again!

Hobo1984

10 months ago

Broken app > expensive paperweights

I own three Aromatech atomizers and a dozen large bottles of fragrance—all of which are worthless without the access to the controls. Several hundred dollars down the tube, all because the company can’t provide a stable, functional app.

Paper_Queen

10 months ago

Response from developer

Thank you for sharing your feedback and for being an AromaTech customer. Updates and improvements to the app have been made since your September review aimed at enhancing connectivity and the overall user experience. We’d love to help you get your three diffusers back up and running so you can continue enjoying scenting your home. Our team can resolve connection issues quickly in real time through live chat or by phone. We’re available Monday–Friday, 9am–5pm PST via live chat, phone at +1.877.347.5239, or email at hello@aromatechscent.com.

Not working

Doesn’t seem to work on the latest iOS. I can the diffuser but whenever I tap on it the connection fails.

Maccman12342

a year ago

App is horrible

It can only connect to one phone and it’s permanent found out when upgraded my phone. The app will detect the diffuser but you cannot connect even tried resetting the diffuser no use

reciewnendks