Access your health information and connect with your medical provider securely. View test results, manage appointments, send messages, and pay bills. This version is for specific regions in AR, GA, KY, TN, and TX.
What We Love
- 👍 Easy to navigate
- 👍 Informative
- 👍 Great communication
- 👍 Excellent software
- 👍 Love this app
- 👍 Useful info
- 👍 Great App
- 👍 Instant results
- 👍 Easy to obtain information
- 👍 Good
- 👍 Awesome switch
- 👍 Very helpful
- 👍 User-friendly
- 👍 Excellent communication
- 👍 Keep up with appointments
- 👍 Keep information up to date
- 👍 Prepare for appointments
- 👍 Connect with doctor and staff
- 👍 See test results
- 👍 Seamless transition
- 👍 Easy to use
- 👍 Fantastic doctors and equipment
- 👍 Very easy to navigate
- 👍 Connect Apple Watch
Room to Improve
- 🐛 Too much AI phone loops
- 🐛 Difficult to reach decision makers
- 🐛 Lack of human kindness
- 🐛 Cannot handle VA and Medicare together
- 🐛 Drug list is blank
- 🐛 No one answers on the portal
- 🐛 No way to talk to a person about a bill
- 🐛 Bills not turned into insurance
- 🐛 Need to see a face, not an iPhone
- 🐛 Portal doesn't connect with other medical records
- 🐛 Unable to access labs or history
- 🐛 No tech support phone number
- 🐛 Medical history is a jumbled mess
- 🐛 No print option for test results
- 🐛 App has issues preventing check-in
- 🐛 App not updated with payments
- 🐛 Constantly called about payments
- 🐛 Doctor's offices in turmoil
- 🐛 Messages go to wrong department
- 🐛 Messages sometimes not answered
- 🐛 Unnecessarily complicated check-in
- 🐛 Medical history not reflecting procedures
- 🐛 Conflicting information
- 🐛 Cannot request prescription refills
- 🐛 Information difficult to access
- 🐛 MRI report not received
- 🐛 Messages not answered timely
- 🐛 Redundant questions online and in person
- 🐛 Billing info atrocious
- 🐛 Communication non-existent
- 🐛 Labs missing
- 🐛 Impossible to figure out billing
- 🐛 No statements available
- 🐛 Doctors not sufficiently adopted app
- 🐛 Cannot communicate with providers through app
- 🐛 Providers don't respond
- 🐛 Getting lab results is sketchy
- 🐛 Frustrating rather than helpful
- 🐛 Preregistration and insurance upload glitchy
- 🐛 Have to resubmit on arrival
- 🐛 Non-branded app forced
- 🐛 Have to have 2 apps
- 🐛 Lost history from other apps
- 🐛 No trend data
- 🐛 Very hard to get someone to answer phone
- 🐛 Enormous amount of redundant emails/texts
- 🐛 Site does not allow check-in online
- 🐛 Servers constantly down
- 🐛 Cannot connect to server
- 🐛 No one called back for appointment
- 🐛 Can't message primary physician
- 🐛 No access to message provider until appointment
- 🐛 People don't check messages
- 🐛 Scheduling feature limited
- 🐛 Site does not allow recheck-in
- 🐛 Several areas don't work
- 🐛 Cannot find way to report problems
- 🐛 Slow to respond
- 🐛 No rollover of information
- 🐛 App closes often
- 🐛 Errors due to server problems
- 🐛 App won't load
- 🐛 Cannot view information
- 🐛 App needs update and correction
- 🐛 Not user friendly
- 🐛 Old medical info is current
- 🐛 Too many text messages and emails
- 🐛 App needs overhaul or to go away
- 🐛 Lost all information from MyChart
- 🐛 App keeps timing out message portion
- 🐛 Only keeps half of typed message
- 🐛 Kicked out multiple times
- 🐛 Phone numbers provided are incorrect
- 🐛 Took 15 minutes to cancel appointment
- 🐛 Jumbled mess
- 🐛 Causes sensory overload
- 🐛 Increases frustration
- 🐛 Previous app was better
