Castlight Mobile User Reviews

What users say

Top reviews

Not giving credit

I workout almost everyday and it does not add my workouts giving me credit, losing money!

Too Thirsty

I opened this app to complete a mandatory work survey. Within moments of opening it, this is the second time I’ve been asked to rate it. Please stop asking me what I think of you and just let me use the app.

Like the app

The App is full of useful info and easy to navigate.

Cool review

It’s easy to use and understand. Enjoy reading all the health tips.

Just a bit above useless

I’m trying to find a service provider for a specific test I need. When I search for either the CPT code or the procedure name (both common name and medical name) I do not get relevant results, instead I get completely unrelated results. It’s like they would rather the customer just die due to lack of care.
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Arbitrary

I bike 34 miles and receive fewer points towards HSA contributions (zero) than I get for listening to 6 minutes of rainforest sounds. It’s a silly application.

Preventative care not given points

Previously, points were added to your account very soon after preventative visits were completed. Customer service now says it could take 8 weeks which is ridiculous when they are showing on claims as complete.

Not for the poor

Sure wish I could afford a new enough device to continue using this app! Why is it you don’t allow to continue using older versions?!?

Worthless

After 5 years of having this app tied to my healthcare all I have gotten out of it is annoying emails

See you claims

Great app to see your claims. Love it

For the health conscious

Great app, but a little difficult to navigate.

Terrible UX. Keeps forgetting FaceID and settings

Poorly designed and slow. Keeps forgetting FaceID forcing manual re-logins and re-enabling FaceID.

0 stars should be allowed

Great app

Great app. Super helpful. And profitable.

Do I like cast light?

Haven’t used it much so I may like it but it’s too soon to tell. Ty

Rewards aren’t rewarded

This app and my insurance make a big deal about the rewards for healthy behavior. However, their system does not recognize my preventative care visits or screening and there is no way to get help with this other than spending hours trying to get past visits “coded differently.” I am missing out on a few hundreds of dollars of promised awards due to this ineptitude that seems like a feature to them and a “bug” to me.
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Not impressed

It’s unfortunate I can’t get direct answer. I have dental insurance but not with my work. Therefore I can’t get points when a have my dental checkup. Website is not user friendly at all.

Amazing

Easy to navigate!

Worthless

Garbage! Registered and under review more than a month. Use Sydney instead. I was forced to give 1 star

Terrible UX. Keeps forgetting FaceID

Poorly designed and slow. Keeps forgetting FaceID forcing manual re-logins and re-enabling FaceID.

Every day this happens.

0 stars should be allowed

Too difficult to make points

They change the way how you can make points and it’s so difficult to make any points now