Extremely difficult to signup
I am signing up as a sole trader and still the questions asked and the documentation required to upload is just not making any sense. I can easily walk to or can open any business account with any bank here in Australia with just a licence and company certificate and that’s it. The amount of questions asked and the number of documents asked to upload makes it a little suspicious. I had to leave signing up process. Work on it. Keep sign up process easier.
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4 problems encountered in last 6 months
I will improve my rating , but this is the 4th problem encountered in last 6 months. The Fx to pay vendors isn’t working for any currencies except SGD and USD. It’s been a day since we kickstarted this conversation and haven’t received a response.
It throws an error that connect to aspire support whenever we want to transfer funds 🥲
It throws an error that connect to aspire support whenever we want to transfer funds 🥲
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Good app.
Hi there, please hide all old/deactivated cards.
App Keeps Crashing
App loads completed login and then crashes
Best Small business banking app
Easy forex
Easy funds
Great communication
Get it.
Easy funds
Great communication
Get it.
Updated it and unable to log in
Keeps saying user with that phone was not found.
Very unstable and poorly done for a bank, crashes all the time
The app is very poorly done for an institution you should trust your money with. Crushes and freezes all the time. Virtual cards fail to link to Apple and Google pay.
Well Improved
Previously had an issue with Aspire as their previous partner wouldn’t issue a USD account for my local business however they’ve now changed how these are issued and I’m now a happy customer! ☺️
I am now fully able to use my account for both SGD and USD payments and it’s beautiful, the team has been great during the whole issue plus they made sure I was invited to these new accounts first.
(Feedback updated from 1 star to 4 stars, will drop another review after more transactions and usage).
I am now fully able to use my account for both SGD and USD payments and it’s beautiful, the team has been great during the whole issue plus they made sure I was invited to these new accounts first.
(Feedback updated from 1 star to 4 stars, will drop another review after more transactions and usage).
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Worst app I’ve ever used
Considering I have to run my business using this app is a joke. It’s painfully slow, freezes & crashes every time I use it. I’m counting down the days for Revolut business app to launch in Singapore.
Verified account is fake
My application was “verified” on the same day of application. Including confirmation email of login pin and Aspire Card being issued. That take effort to gather all the Corp document and payment to ACRA during submission. The app was downloaded and all went according to plan. While we get my Corp backend to change all the payment details to this new card. We did received #2,#3,#4 and #5 tips emails from Aspire and answers to our queries. When we decided to use the App. The application unverified my company. Imagine if we TT the $$ and the $$ are trapped there!! They said they would resolve this. But it’s a bit worrying now. Are they just collecting our information? I will hv to go DBS to clarify their so call tie up with the bank on Friday
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Happy Customer !!
The only reason to have our account with Aspire is Gabriel. Gabriel certainly knows how to keep customer happy 🙂🙂🙂
Response from developer
Dear Mirus Global, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
