Linking
I have to log into this app every time I want to use it. Then I have to link my policy every time I log in. It doesnt save any information related to my policy or my log in.
This app needs a do over
Can’t make payments, can’t log in correctly. I always have to reset my password. And Customer service does nothing… got to get better insurance
Garbage
Company and app are one the same complete garbage. App absolutely does not work. Wouldn’t let me log in and would use my passkey to log in. When using saved passwords it said incorrect log in/ password. Worked 3 days prior to that why not now? I would stay away from the whole company as it seems and acts extreme left policies.
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Worst ever
I have to put in my info 10 different times for each and every time that i need to deal with bills,id cards etc..
Isn’t working.
Constantly having issues with this app. I log in, get a blank screen
discriminating on disability
i started through the zebra app to reach a quote list which required almost two hours of haggling just to be hung up on after giving all my information and verifications. the agent hung up on me after i already gave the credit card number. furthermore the enrollment code disappeared from my phone entirely and i had no way yo find my policy after downloading the app. the agent hung up on me while i was using sign language interpreter on the phone. and to download the app ibhad to switch between apps and that made the agent hang up on me just for following instructions
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Exasperated
Every time I open app I have to insert a card number even though it says save card this becomes frustrating and often I have to change my password because it doesn’t recognize my password a lot can be done to fix this app it is continent to be able to pay ahead of time but to have to keep loading a card is very frustrating
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Technical problems
Your app isn’t loading after I log in you need to fix this please
Bummed new customer
The app won’t load. White screen, and it does the same for their website. Hoping I don’t need to show proof of insurance any time soon!!!
Great quick customer service
Had an issue with the address check in location rewards part contacted help and they help me with a quick immediate response and gave me my rewards after completing the check-in very friendly and great communication helpful. Elan was nice to speak with!!
Always issues
I always have issues signing in to where I just call an agent for help to handle my needs
App is terrible
The reviews have been the same for years and you have yet to make any changes. I’m probably going to switch companies just because of the app!!!
Awful company
Just don’t go with them.
FIX THE APP!!!!
I had no problem with the app for an entire year and now all of sudden….I can’t open the app and make a payment!!!! can you all please make the effect of fixing this issue???? Much appreciated!
Please fix issues
I use to not have any issues now when I log in I can view my documents or payment history it just closes the app
Awful update
The new update killed the app.
I can’t link my policy to my account. Can’t see no information at all regarding my policy.
I can’t link my policy to my account. Can’t see no information at all regarding my policy.
No updated app
Keep telling me to update my app
But there’s no new app update
But there’s no new app update
Where is the latest download?
Just like the other reviewer, I am directed to download the latest version and when I go to the App Store, there is NO latest one offered. This is shameful.
Trash
App takes forever tinkled and then you get a quick glance and then it says to update and there is no update. Annoying!!!
TRASH!
I have NEVER left a review on anything but this app is absolute garbage. Will not let me sign in or rest my password. It need to be made user friendly
