Full of bugs
Response from developer
Dear User, we're sorry for the inconvenience caused. We understand your concerns regarding OTP delays, profile updates, and accessing medical reports. Please call us at +91 91488 38225 and share the details. Our team will review the issues and assist you as soon as possible.
App not good
Response from developer
Dear User, we're sorry for the inconvenience caused. We understand your frustration with the login issues, profile creation, appointment booking, and prescription downloads. Please call us at +91 91488 38225 and share the details. Our team will review your concerns and assist you in resolving these issues as soon as possible.
Aster app
Response from developer
Dear Shrav, thank you for your wonderful feedback! We're delighted to know you had a great experience with the Aster Health app. We truly appreciate your support!
The worst service
Response from developer
Dear SavKochi, we're sorry to hear about your experience. We understand your concern regarding the delayed refund and the lack of ticket status updates. Please call us at +91 91488 38225 and share your UHID and booking details. Our team will review the matter and assist you as soon as possible.
No medical records
Many doctors are not available for booking through the app, which makes it difficult to secure appointments. Test reports also do not update within the application, and patients are not notified when results are ready. It would be far more convenient if reports were uploaded directly to the app, allowing patients to access them easily without having to contact hospital staff.
No medical reports/prescription of the patient is available in the app.
So basic app is good but there is no use of it if patient can’t find required doctors, medical reports, lab reports in app.
Response from developer
Dear Ansu, thank you for your detailed feedback. We regret that your experience did not meet your expectations. Your suggestions regarding doctor availability, medical records, lab reports, and notifications are valuable, and we will share them with the concerned team for review. Thank you for helping us improve the Aster Health app.
