ASUS Router User Reviews

Customer Experience

Positive experience43.2% of reviews
Neutral9.8% of reviews
Negative experience47.0% of reviews

~ Based on 2,003 written reviews from the US App Store.

What users say

Is ASUS Router Safe?

ASUS Router appears safe based on user ratings. AppsHunter Safety Score for ASUS Router is 92/100.

This assessment is based on 62,191 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.2% of ratings point to a safe experience
2.9% of ratings suggest some concerns
7.8% of ratings point to a risky experience

~ Based on 62,191 App Store ratings for ASUS Router.

Is ASUS Router Legit?

ASUS Router appears to be a legitimate app. AppsHunter Legitimacy Score for ASUS Router is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Update erase all my parents control settings

Please do not erase any router app settings when do the updates

Drops connection to fiber once a week until rebooted

This router requires a reboot every week in order to stay connected to fiber. I purchased this router so this would NOT happen

Works great

This is an extremely useful app to monitor my home wifi network.

ASUS Help Desk is non existent

Not sure but my PCs run on WiFi at such a slow download speed and high upload speed. I was trying to get song help from ASUS and the firs level support was useless and I asked to be forwarded and he was rude and told me to fill out a form.

Hola

Muy buena app sigan trabajando bien para q el usuario tenga más facilidades con la app

Amazing router & Amazing Features!

So Far I love my Asus RT-AX82u it’s a beast of a router and has so many features and an easily accessible app!

ASUS

Love the app and our ASUS routers

Everything is an app

Certain fields can’t be input on older devices. Also why is an app you most likely need to download off Wi-Fi over 200MB?

Конфиденциальное соглашение стоит читать

Ооочень много чего интересного написали в соглашении, ну хоть честно написали какие данные они теперь собирают. И зачем мне соглашение стран ЕС, если регион использования совсем другой?

Remote Access

Can’t access router outside LAN via app. Remote access is enabled. But still can’t…

Outdated experience

The UI feels like it was made in 1990 and it functions that way too

Asus router sucks

Needs reboot at least once per day , every single day. $900 router!

Either it or firmware issues.

They really need to work on the firmware for these routers they used to be really good.

Mr Najera

Excellent product. I use the Zen ET8 and it has been flawless. The Asus App also works flawless and I have been using it for the 8 years.

Smart, intuitive and powerful

When adding two ASUS mesh routers it brought everything within fast easy reach. Me likes the system!

Fantastic

This app really allows you to deep dive into your network. It’s stable, smooth, and well designed. I genuinely think the developer team wants the best for its customers, and the combination of all ASUS hardware with this software has led me to have confidence in the brand. I have a smart home with minimum 24 connected devices, sometimes 35+ with people over. This app allows me to confirm that all devices are working, and makes sure my system is up to date and running smoothly. Really a good app for those tech inclined. Bravo ASUS
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Good app features

The app works as intended. The wifi mesh and firmware update features are very useful.

Not working as expected.

Signal is strong, but the router keeps losing / pausing the incoming / outgoing signal? Eventually it stops or loses internet. Have to turn the router off then back on.

Rubbish

App just does not log in, even though the password and username are correct. No matter what can not log in and there is no help either. Waste of time

Easy install, great performance

Retired my Synology Mesh network and replaced with ZenBE14000 equipment. Want the future proofing Synology abandoned. This app makes install very easy. I set up devices next to active system under a dual NAT to establish Mesh operations, then deployed devices and restored coms. Was easy to swap out equipment and then start new capabilities. App provides simple setup and the ability to get much better insight as i learned the operation.
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