Tickets belong in Apple Wallet
You shouldn’t have to open the app to show your tickets. They should be added to Apple Wallet. I really hate how this works.
Burlesque
Event was rescheduled due to technical issues… got a refund for what I originally paid, but the seat I had are gone and it’s cost more to rebook…
Disappointed
Disappointed
Coerced into this
Email received with tickets. PDF showing only part of QR code. No facility to add tickets to Apple Wallet. Had to download yet another App I don’t want. ‘Oh well’ thinks I, ‘that will make it easier to order my interval ice cream’. That didn’t work either.
So straightforward and easy
So easy to use with no hidden fees
Clear and easy
Good to app that will let you know what you’re paying for and giving you the option to see your seat immediately is helpful!
Stuck in London
The Apple not allow me to switch to Broadway shows. It will only show West End locations in London. The web website will let me switch back-and-forth, but the app only lists locations in the United Kingdom.
Keep Getting Payment Errors
This site is great to buy tickets until you get to the payment page. Then it declines and says to call Box Office. So called the box office and they said not sure why declining payment because everything was valid. It’s too bad. Much easier to navigate than Ticketmaster app. Guess I’ll keep buying my shows on Stub Hub.
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Easy
Easy to use
Apple log in doesn’t work
Won’t let me log in with Apple ID. Try to use the email, says I may already have an account.
Great app but…..
Great app and easy to use but it would be great to have a digital membership card that you can add to the wallet.
Hospitality
Shocking hospitality
So easy to use
Game changer using this app. So easy and straightforward
Needs updating
Horrible experience on first use of service. Many technical problems.
Buggy
Overall the app is easy to browse etc but when it comes time to book it just bugs out. I had been trying for over an hour to book tickets and it just kept crashing at every next step. The tickets I originally tried to book ended up being sold because it kept crashing.
Cart loss
Wish I could’ve returned to cart after I changed payment method but there is no way I could find to do that. Lost my original seats and had to start over.
Love it
So simple so easy so perfect for any theatre fan
Great theatre
Never fails always great shows and service
Tickets not in App
All the tickets from past performances appear in the App but not the performance I’m seeing tonight. I have the pdf tickets but for convenience it would be great to have them in the App. There is no way either of reporting this issue to the app developer
Clunky and slow.
Sadly this app is not much cop. Clunky and slow.
Excellent service
Last Wednesday the show in Glasgow was cancelled at 1 hours notice. ATG sent a voucher on Friday and was able to book for the last night, tomorrow, so all happy. Thanks
