Tana is excellent!
Tana is excellent!
Great app
It took me a minute, but once I got acquainted with how the app worked, it was helpful and easy to use.
Can’t go wrong
Having this app worked so well for me during my neck and shoulder rehab. Accountability and videos of exercises I did at the clinic. I was also fortunate to have a great physical therapy coach available to me!
Knee Replacement Therapy
Excellent Care
Not great
Most important flaw: why arbitrarily log me out after 33 days? Is it likely I'll log back in to record sessions? No. Also, I should be able to log a session as complete at least on the next day if not at any time.
Useless
Your app does not let provider assign Day 1, Day2, Day 3 etc. sets of exercises so that you don't overwork muscle groups and does not provide support or articulate the concept of recovery days with alternate sets of exercises to do that work other muscle groups. If your PT gives you 15 exercises but tells you NOT-to do them all in one day and /or not to do certain exercises more than 3 days per week - your app has none of this basic granularity.
Also more importantly your app does NOT let the client check off EACH exercise individually as it's completed, ONLY asks you if you completed "it" and by it it means all the exercises your PT has given you. You know that checking off to do lists is incentivizing and if you would also allow client to record the actual number done (more or less than prescribed) and what if any issues they may have with that exercise- your actually have an app that actually records the clients real progress and helps them achieve their goals as well as help their PT modify their home plan to better meet the client where they are. As your app exists - it's not worth my time to log on.
Also more importantly your app does NOT let the client check off EACH exercise individually as it's completed, ONLY asks you if you completed "it" and by it it means all the exercises your PT has given you. You know that checking off to do lists is incentivizing and if you would also allow client to record the actual number done (more or less than prescribed) and what if any issues they may have with that exercise- your actually have an app that actually records the clients real progress and helps them achieve their goals as well as help their PT modify their home plan to better meet the client where they are. As your app exists - it's not worth my time to log on.
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Response from developer
Thank you for sharing that feedback. We have heard this from other users as well and have shared these with the app developers for potential product updates. Sincerely, Andrew from Athletico App Support
Service excellence
Every pt session is customized for my physical issues. All reps are knowledgeable
Need my music
Can’t listen to my music while using this app.
Athletico Physical Therapy
I would rate the stars 10 if you had them. The staff is so knowledgeable on the reason you are going to PT. I have come back for three different times and I have been pain free . I thank you for feeling good!
Post surgery care
What a great group of attentive kind people!..EVERYONE from the minute you walk in to the goodbyes on the way out! All of the exercises I do have been explained and the benefits of each. My progress is noted and the sincerity of my concerns and questions are always answered thoroughly. I find the app super easy to use and it keeps me on track with my “home work”. I would highly recommend Mona and her crew to all who are ready to make steps in recovery.
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Response from developer
Thank you for your compliments about our team! We always look to provide exceptional experiences for our patients, and we are glad to hear we helped in your recovery. We truly appreciate your review and recommendation of our services. Sincerely, Andrew from Athletico App Support
Best P.T. App
Easy to use and good video of exercises.
Review
Shaquetta provided excellent customer service and ongoing follow-up. I highly recommend this service that assists with recovery.
Picture
👎🏻 picture keeps turning sideways
Keeps kicking me out of the app
After about 2 months of using the app, it started logging me out while in use, and now I cannot log back in.
Great app in some areas; needs work in others
The videos are great to have a visual reminder of the various exercises, but logging them needs work. Unless I’m missing something, I can’t log just a few exercises at a time - only the full session. I can’t check them off “out of order” either. I found that some exercise at the end of the list worked better as a warmup than at the end, but I couldn’t check those off first.
Since I had a lot of home exercises, some days I could only manage some of the exercises or less than the full number of reps, but I couldn’t figure out how to log partial completion. I also can’t go back and log exercises for the previous day if I forgot to log what I did. The session history is then very inaccurate.
Also, being able to fast forward the videos when you complete them faster would be great. I tried “skip”, but does this log the exercise as completed or not? Skipping because you are done early and skipping because you didn’t do the exercise are two different things, and it is not explained which it is. If these items were addressed, I would gladly give the app 5 stars.
Since I had a lot of home exercises, some days I could only manage some of the exercises or less than the full number of reps, but I couldn’t figure out how to log partial completion. I also can’t go back and log exercises for the previous day if I forgot to log what I did. The session history is then very inaccurate.
Also, being able to fast forward the videos when you complete them faster would be great. I tried “skip”, but does this log the exercise as completed or not? Skipping because you are done early and skipping because you didn’t do the exercise are two different things, and it is not explained which it is. If these items were addressed, I would gladly give the app 5 stars.
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Response from developer
Thank you for taking the time to leave us feedback about your experience as we are always looking for ways to improve. We would be happy to discuss these items further if you are interested. Please contact us at app@athletico.com, and a member of our app support team will get in touch with you. Sincerely, Andrew from Athletico App Support
JC
I found the personalized exercise program on the App very easy to follow. I had two areas of discomfort that my therapist (Dana) targeted and after a few weeks I experienced tremendous relief in those areas. I learned what the important exercises were to continue to target those areas in my own exercise program at home. Having the app to refer to is most helpful. I feel grateful to the therapist and other staff members for their level of knowledge and support. Thank you.
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Response from developer
Thank you for sharing this with us! It means a lot to us to hear you had such a memorable experience with our team and services. We sincerely appreciate the positive review. Sincerely, Andrew from Athletico App Support
Great tool
I think the video of the exercises is really helpful. With the “timing” along with the”physical exercises - show you exactly what you should be doing. “GOOD JOB” 👍
Tailored for me
The Athletico app is excellent. The program is nicely organized and very useful in order to make continued progress. The program was tailored for me.
Brianna and my physical therapy
Brianna was great during my physical therapy sessions. I’ve been going to Athletico for several years for several different things. Have loved all my therapists. Brianna, Laura, Josh. All staff are friendly. It’s a great place and I would highly recommend them.
Wonderful app
I have arthritis in my knees and the app help me with several different exercises. They went at a slow pace and I was able to keep up. I have no complaints about the app. Great work Athletico
