Comparison

BCBSIL vs Athletico

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BCBSIL

Access your Blue Cross and Blue Shield of Illinois member information, including coverage, claims, and ID cards. Find in-network providers, estimate procedure costs, and manage pharmacy benefits. This app also offers virtual visit options and shopping tools for new plans.

Highlights
  • Access coverage, claims, and ID cards
  • Find in-network doctors and facilities
  • Estimate procedure costs
  • Manage pharmacy benefits and prescriptions
  • Virtual doctor visits
  • View Explanation of Benefits
Features
Read full description

The Blue Cross and Blue Shield of Illinois (BCBSIL) app provides access to the Blue Cross and Blue Shield of Illinois member information and resources. BCBSIL app also provides shopping information such as getting a quote and tracking an application. Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • View their Explanation of Benefits • Log in via Touch ID • Share ID Card • Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions • Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

About

Athletico

Access your personalized home exercise program prescribed by your clinician. This app provides easy-to-follow video instructions, daily progress tracking, and integration with Apple HealthKit to support your recovery journey.

Highlights
  • Personalized home exercise programs
  • Video exercise demonstrations
  • Clinician-led voice instruction
  • Daily progress tracking
  • Apple HealthKit integration
Features
Read full description

**PLEASE NOTE: The Athletico app is only available and accessible to current or previously enrolled patients.** At Athletico Physical Therapy, we’re committed to providing the highest quality care so you can get back to doing what you love, pain-free. Regular engagement with your home exercise program (prescribed by your Athletico clinician) is critical to your recovery. To support your recovery, your personalized home exercise plan is available on an easy-to-use app, featuring: At-home exercise programs designed by your Athletico clinician Easy-to-follow exercise videos with clinician-led voice instruction Daily progress tracking to give your care team insight into your recovery Support from a dedicated care navigator to assist with your exercises and answer your questions along the way (when enrolled in Remote Therapeutic Monitoring) Apple HealthKit integration to sync your health data to the Athletico app Get started on your home exercise program today and recover sooner! For more information or to find an Athletico clinic near you, visit www.athletico.com. Athletico Physical Therapy is committed to protecting your privacy. For more information, see Athletico Physical Therapy’s Privacy Policy at: www.athletico.com/patients/corporate-compliance-program/website-privacy-policy/ The Athletico app should not be used without the guidance and direction of an Athletico clinician. The Athletico app is not intended as a substitute for professional healthcare advice, diagnosis, or treatment. You should always consult with your Athletico clinician regarding questions about any health care condition before making health care decisions. Prior to using the Athletico application, we encourage you to read and review the Platform Terms of Use listed at www.athletico.com/app.

Screenshots

BCBSIL4 screens
Athletico4 screens

Verdict

The call

The clearest difference is review sentiment: Athletico at 73% against BCBSIL's 11%. BCBSIL's advantage is ratings volume (27K vs 410) and rating (4.7 vs 4.5). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BCBSIL holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: BCBSIL has 27K ratings behind it against 410, so its average is the more settled of the two. Written reviews complicate that: 11% of BCBSIL's written reviews are positive against 73% of Athletico's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

BCBSIL ships an update fortnightly, Athletico monthly. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 7 level
BCBSIL versus Athletico: the parameters behind the verdict, then further details
ParameterBCBSILAthletico
PriceFreeFree
Rating4.7 (27K ratings) — better4.5 (410 ratings)
Positive reviews11.0% of reviews72.7% of reviews — better
Number of ratings27K — better410
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#207 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.115.1
Further details — not scored
Size63 MB42 MB
Age rating4+12+
DeveloperBlue Cross and Blue Shield of IllinoisAthletico

Customer experience

BCBSIL

All ratings26,990 ratings
Positive92.4%
Neutral1.6%
Negative6.0%
Written reviews317 reviews
Positive11.0%
Neutral3.8%
Negative85.2%

Athletico

All ratings410 ratings
Positive87.8%
Neutral2.0%
Negative10.2%
Written reviews77 reviews
Positive72.7%
Neutral3.9%
Negative23.4%

User reviews

BCBSIL

From 27K App Store ratings

What we love

  • 💻 User-friendly interface
  • 🔒 Secure login options
  • 🗓️ Convenient access to claims and coverage details
  • 🔍 Helpful provider search functionality

Room to improve

  • 🐛 Frequent login issues and app crashes
  • 🤔 Confusing navigation and lack of intuitive features
  • 📱 Outdated and non-responsive design
  • 🕰️ Slow app performance and long load times
  • 🤷‍♀️ Inaccurate or incomplete information displayed

Athletico

From 410 App Store ratings

What we love

  • 👍 Helpful for rehab and recovery
  • 🚀 Accountability and progress tracking
  • 👍 Customized exercise programs
  • 👍 Easy to use and navigate
  • 👍 Great customer service and support

Room to improve

  • 🐛 Logging issues and inaccurate session history
  • 🔒 Requires consent for SMS and potential spam
  • 🐛 Frequent logout and login issues
  • 🐛 Incompatibility with older devices and browsers
  • 🐛 Buggy and crashes frequently

Bugs and requests

BCBSIL

Reported bugs

4 issues
  • Login credentials not recognized
  • Unable to access account information
  • Inconsistent app behavior across devices
  • Errors when trying to update personal details

Requested features

5 requests
  • Ability to copy insurance information
  • Enhanced provider search with more details
  • Seamless integration with other healthcare apps
  • Improved mobile-optimized design and navigation
  • Faster and more reliable app performance

Athletico

Reported bugs

5 issues
  • Arbitrary logout after 33 days
  • Picture keeps turning sideways
  • Login button interferes with swipe bar
  • Requires manual login every time
  • Exercises not loading properly

Requested features

5 requests
  • Allow partial exercise logging and out-of-order completion
  • Provide ability to review exercises without logging completion
  • Add dark mode and ability to customize the app
  • Improve navigation and make it more user-friendly
  • Integrate with music playback during exercises

In-app purchases

None

BCBSIL

No in-app purchases

None

Athletico

No in-app purchases

Questions

Is BCBSIL free?
BCBSIL is free to download, with no in-app purchases.
Is Athletico free?
Athletico is free to download, with no in-app purchases.
Which has better reviews, BCBSIL or Athletico?
BCBSIL is rated higher. BCBSIL averages 4.7 out of 5 from 27K ratings, while Athletico averages 4.5 from 410 ratings.
Do BCBSIL or Athletico have ads?
Neither BCBSIL nor Athletico shows ads.
Which is updated more often, BCBSIL or Athletico?
BCBSIL ships an update fortnightly, and Athletico monthly. Most recently, BCBSIL was updated on September 25, 2026 and Athletico on September 24, 2026.

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