App review
Can’t transfer $ from business to personal accounts. Huge problem of access. Need to fix soon or I will be leaving.
Ok only
2 factor login doesn’t auto detect code from text, accounts reorder when trying to scroll, always makes you relook at a deposit item.
Easy Banking
Great App
Best Bank
It’s the best Bank I have ever used. I love the way they alert me on deposits and withdrawals.
Incomplete
For some reason my Atlantic union credit card doesn’t appear in the app and I’m not seeing any way to manage our CD.
Need new bank widget for iPhone!!!!!!
Without it I can’t manage my money! UPDATE THE APP WIDGET!!!!!!
Atlantic Union Bank
Terrific service. Only wish that a high % savings account or CD was available. THX.
Quick Balance
Unable to use features since last update.
Exmore Tellers
These ladies have been so helpful and kind to me . Any problem I have the help me solve it . Thumbs up 👍
Great app
Easy to understand and informational
Never works
Lately the app is down more than it works
App is fine… when it works
I’m not sure if it’s just because of the recent acquisition/merger with the other bank, but as of recent months, the app is down more than it’s up it seems. While a slight exaggeration, it’s quite annoying to go log in and find it’s not accessible. A bank of this size has the capability to have a functional and working application for customers to use to manage and oversee their funds. They should invest money in a new developer if this is only going to be the best they can ever do.
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Response from developer
We appreciate the feedback, and acknowledge that we have experienced some extended outage times, and we continue to work to ensure greater reliability. We know that access to your accounts 24/7 is paramount. We appreciate your business! -Conner
Stop working
The app has stopped working since the update to iOS 16. Not able to make check deposits. Loved the app before this happened. Please fix
App is good when it works
When it works the app does what I need it to. But after uninstalling and reinstalling etc. I continue to get “application error” we cannot display the info at this time. Try again later. What’s the point of a mobile banking app if I can’t even use it in my mobile phone.
Response from developer
Hello, thank you for sharing your honest feedback. We are continually working to improve the user experience and feedback like this helps us with this. Thank you- Maiya
Atlantic Union Bank
Thank you for always taking care of us.
App is OK, but some things need work
App is fairly full featured, but functions like Quick Balance seemed to have just disappeared recently.
Terrible app
App doesn't work well if at all. Transferring money between accounts, using zelle, and cashing checks is a coin flip at best. Cashing a check will tell you over and over again that your check "cant be read" no matter what you do. Doesnt matter if the image is actually legible to a person, because Atlantic Unions terrible automated service cant read it. Now i have a check I cant cash because it has "for mobile deposit" written on the back.
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Layne Fuller
Your online bill pay is not user friendly. Not being able to pay a bill online 1 day after it’s due date is the worst feature I’ve ever experienced.
The only thing worse than this is your 800# help line. I encourage anyone who is employed @ AUB to call your helpline to see how your experience is.
The only thing worse than this is your 800# help line. I encourage anyone who is employed @ AUB to call your helpline to see how your experience is.
No mobile deposit?? Always frozen on a white screen!
I mean, I said what I said. I hate this merger.
Love the updates
I find the weekly balance text very helpful.?
