Up with Atlas Oakland community portal…the secret sauce of success. Not so with RE, a mass retailer.
Please promote Atlas Community Portal. It creates community among residents unlike RE, who seeks to promote unaffordable goods.
Critical issues: performance and moderation
The Atlas app currently suffers from significant performance issues, including slowness and bugs. A major drawback is the auto-moderation system, which has severely restricted community communication. The advertised fitness videos also do not play. Moreover, there appear to be inconsistencies in how third-party service providers are vetted. Despite waiting 16 months for improvements, the app has regressed. I believe the team there is more than capable to address these issues. But it’s very frustrating. We are using external methods until it’s resolved.
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App not working
It’s been about two weeks and the app isn’t working for iPhone users.
App Updating
The app has been unavailable to residents for more than a week. Management hasn’t sent any emails regarding it. They are likely happy because now residents don’t have a place to discuss how ineffectual mgmt is. Do not move into this building. It’s a racket.
The new update is not letting me open the app
It runs in a loop, asking to update when the app is already updated.
Currently an unreliable app
The app has been down for 1 week and there seems to be no sense of urgency on fixing the issue.
App not working
It’s been about two weeks and the app isn’t working
Filters
Ai filter flags nearly every post/reply to post. We are adults paying an extraordinary price for a building not worth it, we shouldn’t also have our words censored.
The New Update
The new update will not open the app at all.
Good concept lots of corners cut
The app is overall ok, but there are several unprofessional corners cut. Load times are slow, and it feels like it’s because the developers aren’t using the most performant techniques for context switching.
The ai filters that are used to “monitor what’s being said” are wildly incorrect. A post like, “There are four free chairs” will get flagged for being offensive.
Rn there’s the dumbest issue where the app says to update and won’t let me access any of the features until I update, but when I go to update I already have the latest version. The help dialogue says to wait for a day which is just a terrible mode of operation. Don’t force users to update until your update is available!
The ai filters that are used to “monitor what’s being said” are wildly incorrect. A post like, “There are four free chairs” will get flagged for being offensive.
Rn there’s the dumbest issue where the app says to update and won’t let me access any of the features until I update, but when I go to update I already have the latest version. The help dialogue says to wait for a day which is just a terrible mode of operation. Don’t force users to update until your update is available!
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So slow
Why???
Buggy unusable app
After using this app even further, I have to say this is the worst app I’ve ever used. Scheduling anything is a nightmare. Want to reschedule an appointment? Forget about it. Customer service is difficult to get to and they’re super rude and condescending when they do respond.
I just got charged $78 for no reason despite having cancelled everything on the app. They only have an email you can reach out to, which makes getting things like this even more annoying to resolve.
STAY AWAY
I just got charged $78 for no reason despite having cancelled everything on the app. They only have an email you can reach out to, which makes getting things like this even more annoying to resolve.
STAY AWAY
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