Worst building app ever experienced
When the app has an update it doesn’t just update or notify saying update app it just stops working properly. Notifications are random at best.
Packages get logged in by staff and they don’t show in the app. Packages get logged by residents and they remain in the package program.
Visitors are entered with specific date and time and the times reset on its own with out warning to 8am to 6pm
Help desk staff are sarcastic and not helpful they always say we can’t recreate that issue so we can not fix what isn’t broken… horrible app. And the phone / tablet used to be called rise buildings but they changed the name to activate home probably for rebranding due to poor reviews
Packages get logged in by staff and they don’t show in the app. Packages get logged by residents and they remain in the package program.
Visitors are entered with specific date and time and the times reset on its own with out warning to 8am to 6pm
Help desk staff are sarcastic and not helpful they always say we can’t recreate that issue so we can not fix what isn’t broken… horrible app. And the phone / tablet used to be called rise buildings but they changed the name to activate home probably for rebranding due to poor reviews
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BBbigbear bri
Mobile key failing to refresh
Mobile key stuck at trying to refresh and locking me out
::Silence
Takes forever to open the app
Every time I open the app, I have to wait for a long time for the app to open. I guess it needs internet access to launch the app. But I only want to use my phone to unlock the building gate. This is kind painful. Or if we can add the phone key to Apple wallet that would be the best.
11239874aduej
decent
App is okay but Access only works in certain spots in the building and also unable to use mobile key as it just says “No response met from Salto SVN” for Bakerfield
EEdward3063
Horrible app
Visitors just disappeared for no reason
Packages checked out come back
Packages checked in disappear
Support can never re-create the issue and say good luck let us know if it happens again
Packages checked out come back
Packages checked in disappear
Support can never re-create the issue and say good luck let us know if it happens again
BBbigbear bri
