Takes forever to open the app
Every time I open the app, I have to wait for a long time for the app to open. I guess it needs internet access to launch the app. But I only want to use my phone to unlock the building gate. This is kind painful. Or if we can add the phone key to Apple wallet that would be the best.
decent
App is okay but Access only works in certain spots in the building and also unable to use mobile key as it just says “No response met from Salto SVN” for Bakerfield
Horrible app
Visitors just disappeared for no reason
Packages checked out come back
Packages checked in disappear
Support can never re-create the issue and say good luck let us know if it happens again
Packages checked out come back
Packages checked in disappear
Support can never re-create the issue and say good luck let us know if it happens again
Made building entry harder
My apartment building switched to mobile entry with this app and it only works half the time. Sometime you just get “general error” sometimes it takes forever to load which is not great is its raining, cold or if you are concerned for your safety and need to get inside fast.
Recently we get the code ‘no door found’ on our elevators on the gound floor which is really an accessibility issue. I keep the app up to date but its not reliable as a system of entry. Id rather just have a key fob
Recently we get the code ‘no door found’ on our elevators on the gound floor which is really an accessibility issue. I keep the app up to date but its not reliable as a system of entry. Id rather just have a key fob
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Mobile key not working
The mobile key has never worked for me
