Atomi Smart Reviews: Is It Legit?

Customer Experience

Positive experience23.8% of reviews
Neutral16.8% of reviews
Negative experience59.4% of reviews

~ Based on 143 written reviews from the US App Store.

What users say about Atomi Smart

Is Atomi Smart Safe?

Atomi Smart appears safe based on user ratings. AppsHunter Safety Score for Atomi Smart is 95/100.

This assessment is based on 19,813 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
2.7% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 19,777 App Store ratings for Atomi Smart.

Is Atomi Smart Legit?

Atomi Smart appears to be a legitimate app. AppsHunter Legitimacy Score for Atomi Smart is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

works, but confusing

The app is hard to understand. I’ve been using it for over a year and I still don’t understand the organization or how some things function. Lots of clicks to get anything done and you are never completely sure what will happen when you are done. It does work for lights in and off at sunset and sunrise, rock solid.
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New update has ruined my wall light

The wall light that was installed on our porch was working fine until the new app update. Now, the light just flashes and there is no way for me to connect it to the app. What a waste.

2 Pick is gone

Scenes for string lights were already limited and 2-pick to pick two colors is now gone in the latest update. App went from OK to Bad

Doesn’t work

Login button doesn’t work.

Makes zero sense

I don't think they had a Single UX person look at this thing. The old app worked fine, but this is a piece of nonsensical garbage.

Garbage

The app keeps getting worse. After the “update” everything was gone and had to be added back. Big pain in the butt. Why is the weather in this app? Nobody is coming to this app for the weather. No option to turn it off either. I love the products but this app gets worse and worse with every update.

Account require to use… a light?

If I had known, when I purchased my lights, Atomi would have someday cornholed me into creating an account just to use… some lights, if all things, I never ever would have bought the product. So now my lights are dead, unless I create an account and let them harvest my data. I’m hoping for a class action lawsuit against companies like this that sell you a functional product, then force you to give up personal information later on to use it. Just to make it clear, this is a LIGHT!!!! Ridiculous.
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Not impressed

I got the app because I got one of the devices as a gift and I have been trying for like a week and it still isn’t connecting to my device and I have moved around my house but it keeps saying that my connection is unstable or unreliable WiFi connection when I have all bars I am just overall disappointed with the app and how I’m not able to connect to a device that said it would be “easy” to connect to would not recommend this app to anyone.
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My app looks nothing like this!

I bought these lights for the various colors and scenes but I can’t seem to figure out how to get to the scenes control. I downloaded this app and I don’t see the scenes that are shown. Mine basically has an on off button. I think the problem may be that I linked to my google nest. I tried unlinking but no difference. I just have the google nest colors which limits what these lights are capable of. I’ll contact support on Monday as I want a Christmas theme. This is a lot of work and frustration though. I wish it was easy!
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Can’t control colors through software

Bought these at Costco So I thought they’d be quality… wrong!
Lights have trouble changing to colors do the holiday season. Randomly any one can turn on or off at any time.
Try to download the the newest app and it says I have it, but the screens don’t match what is depicted.
Issue is not my WI-FI. Extremely disappointing product… surprised Costco sold them… though they do not anymore so I queso’s they figure it out.
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Think they sold my email address to EVERYONE and their moms and more

I don’t know it’s bc of them but it’s certainly overly coincidental that as soon as I said yes to their privacy lawyery policy that my email lit up like a Christmas tree that’s pushed so hard it’s gonna catch fire - I’m deleting the app and never gonna use it again !!!!! If it is you guys you all deserve some karma to hit you hard
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Update killed my lights

So the latest update has given me nothing but issues with the wifi connection to my flood lights. They will no longer turn on by timer. You have to go into the app and reconnect the lights. Once they are connected they will work again for a few hours. Hope this gets fixed soon.

Great app

Has all the features you need

Update… ? Nothing new. SCAM!

There has been now update in “scenes”…! No new options, no new functions no new holidays. This is what “smart” devices were like 20 years ago. Higher new programmers. This is embarrassing.

Quit working

So mad, these weren’t cheap lights

Bugs

The schedule does not work right. You select AM and when you save it says Pm.
When you tap on schedule screen it will not stay on that screen. It will flash that screen for a second then go to another screen

New upgrade ruined my strands

I had three strands connected in series for years which worked flawlessly. Now the app updated and I have nothing but problems. I tried resetting the strips several times. Now 2 of the 3 strips don’t work and the one that does goes back to the multi color setting every time it turns on. It doesn’t save it’s last setting.
They just couldn’t leave well enough alone.
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Update… really?

There has been now update in “scenes”…! No new options/styled, holidays, or functions of the light strings in the 5 years I’ve owned them

Malfunctioning lights

I’ve had two strands malfunction. After the first strand messed up, I bought another to replace it and it ended up doing the exact same thing. Half the strands worked correctly, but the other half stayed in display mode and won’t change, despite any efforts. I will not be buying again.

Atomi Costco String Lights Limited Customization

These need more customization for colors/modes. Pretty boring few in the app. Cant control speed, etc of them.