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Australia Post

Australia Post

Manage deliveries on the go

1.3K ratings
919 reviews
💼 Business
🌟 Lifestyle
Free

Details

  • Released
  • Updated

Features

Background Location Access

Developer

Australia Post
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About

Easily track and manage all your parcels in one place. Receive trusted notifications, set delivery preferences, and even authorize someone else to collect your packages.

✓Trusted notifications
✓Automatic parcel tracking
✓Track and manage parcels
✓Set delivery preferences
✓Proof of delivery
✓Collection QR code
✓Contactless collection
Show original description

What users say

Summarized from real user reviews of Australia Post. Based on 1.3K reviews and a 4.8/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Awesome service
  • 🚀Reliable delivery
  • 🚀Fantastic tracking
  • 👍Convenient app features
  • 👍Easy to use
  • 👍Helpful staff
  • 👍Seamless experience

Negative things

  • 🐛Inaccurate tracking information
  • 🐛Unreliable delivery attempts
  • 🐛Slow or delayed deliveries
  • 🐛Buggy app performance
  • 🐛Poor customer service
  • 🐛Inconsistent service quality
See all reviews

What's New in Australia Post

7.11.5

October 1, 2026

• Bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Unhappy

Not happy I live in the Adelaide hills and every time I order something online it comes from Queensland and it take 4 days to leave to go to Victoria for another couple of days then it then will bet at Adelaide airport for another 3-4 day until I get my package. Now this time it went for Brisbane to Townsville, why can anyone explain why
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ffifdgitictoffifdgiticto

Best company

Best app ever
Thumpasam2026Thumpasam2026

Remove this

Why am i being forced to download this app when tracking a package. I dont have a need for it. Let me just click the link from my email. Or add and X to the prompt. Forcing me to download the app is wrong
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Useless. Reset password not working

The app froze and kicked me out.
Wouldn’t accept my username and password.
Reset password is not sending emails
Can’t login and redirect parcels
Online help is incompetent as all they say is I need to log in to redirect
Even after I’ve told them I can’t log in
GrayLEGOmanGrayLEGOman

Online shopping

Five stars
666 Bjw666 Bjw
See 914 more reviews

Developer apps

Australia Post Everyday Card
Australia Post Everyday Card

by Australia Post

💰 Finance

(3.2K)

Australia Post Travel Card
Australia Post Travel Card

by Australia Post

💰 Finance

(2.9K)

See developer apps

User experience

🐞

Reported Bugs

5 issues

App crashes or freezes

Bug

Login/sign-in issues

Bug

Tracking data disappearing

Bug

Incorrect delivery notifications

Bug

Compatibility problems with newer devices

Bug
✨

Requested Features

5 requests

Live delivery route tracking

Feature

Delivery time estimates

Feature

Ability to leave delivery instructions

Feature

Improved international tracking

Feature

Seamless integration with other apps

Feature

FAQ

What does the Australia Post app do?

The Australia Post app allows users to safely and easily track and manage their parcels on their smart devices. It provides trusted notifications, automatic parcel tracking, and the ability to set delivery preferences like leaving parcels in a safe place or redirecting them.

What are the key features of the Australia Post app?

Key features include trusted notifications, automatic parcel tracking, the ability to track and manage all parcels in one place, setting delivery preferences, viewing proof of delivery photos, and using a collection QR code for missed deliveries. It also offers contactless collection via Parcel Lockers.

Is the Australia Post app free to use?

Yes, the Australia Post app is free to download and use. There are no mentioned costs associated with using its core parcel tracking and management features.

What can I do with the Australia Post app for deliveries?

You can track your parcels, receive instant notifications about their status, set preferences for where your parcel is left, redirect parcels while in transit, and even authorize someone else to collect a parcel for you. The app also provides a QR code for collecting missed deliveries from the Post Office.

Can I use the app to send parcels as well as receive them?

Yes, in addition to managing incoming deliveries, the app provides services to help you send parcels. This includes paying for and printing postage labels online, and finding Post Office locations and opening times.