Comparison

Australia Post vs Coles Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Australia Post

Easily track and manage all your parcels in one place. Receive trusted notifications, set delivery preferences, and even authorize someone else to collect your packages.

Highlights
  • Trusted notifications
  • Automatic parcel tracking
  • Track and manage parcels
  • Set delivery preferences
  • Proof of delivery
  • Collection QR code
  • Contactless collection
Features
Read full description

The AusPost app lets you safely and easily track and manage your parcels on your smart device. Download the app to access these great features: • Trusted notifications – Receive instant, legitimate and trusted notifications. • Automatic parcel tracking – Eligible parcels will automatically show in your track list if matched to your account - no need to add tracking numbers. • Track and manage parcels – Easily track and manage all your parcels in one place without checking emails. • Set delivery preferences – Request parcels be left in a safe place or redirect while in transit (if eligible). • Proof of delivery – View photos of where your parcel is left (if eligible). • 2-hour delivery notification – Set your preferences to receive a 2-hour delivery window where available once the parcel is on board for delivery. • Sharing collection authority – Authorise someone else to collect a parcel for you from the Post Office. • Collection QR code – Use the app’s collection QR code to collect missed deliveries from the Post Office (instead of a physical card). • Contactless collection – Collect parcels from a free 24/7 Parcel Locker for an entirely contactless experience - only with the app. Terms and conditions apply. For more information, visit https://auspost.com.au/about-us/about-our-site/australia-post-app Plus, the AusPost app provides many services to help you send and receive your parcels, including: • Manage your notification preferences • Easy access to your MyPost and MyPost Business account • Pay eligible bills with PostBill Pay • Pay for and print postage labels online • Find Post Office locations, opening times and postcodes Watch app Discover an enriched experience with AusPost's watch app on Watch OS! Synchronise it with the AusPost app on your phone for smooth tracking notifications, effortlessly check parcel nicknames, stay informed about expected delivery times, and conveniently unlock your Parcel Locker with a simple QR code – all directly from your wrist!

About

Coles Mobile

Manage your mobile account with ease. Track usage, check credit expiry, and top up data or extras. Change your plan, view transactions, and update payment information conveniently.

Highlights
  • Check usage and credit expiry
  • Top up data and buy extras
  • Change mobile plan
  • View transaction history
  • Manage payment information
  • Access online help
Features
Read full description

The Coles Mobile app allows you to easily: • Check your usage • Check your credit expiry • Top up your data or buy Extras Credit as needed • Change your plan at anytime • View your transaction history • Manage your payment information and recharges • Manage your service and preferences • Access to online help and support The Coles Mobile app is free but you may be charged for data usage to download from the App Store.

Screenshots

Australia Post4 screens
Coles Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: Australia Post at 51% against Coles Mobile's 7%. Australia Post also leads on monetization model (free vs free with in-app purchases). Coles Mobile's advantage is iOS requirement (12.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Australia Post ships an update every 3 weeks, Coles Mobile every 4 weeks. Both last shipped on September 23, 2026.

Scorecard3 real differences · 7 level
Australia Post versus Coles Mobile: the parameters behind the verdict, then further details
ParameterAustralia PostColes Mobile
PriceFreeFree
Rating4.8 (1.3K ratings) — better—
Positive reviews51.0% of reviews — better7.0% of reviews
Number of ratings1.3K — better—
Update frequencyEvery 3 weeks — betterEvery 4 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS16.012.0 — better
Further details — not scored
Size78 MB90 MB
Age rating4+4+
DeveloperAustralia PostOptus Mobile

Customer experience

Australia Post

All ratings1,336 ratings
Positive94.8%
Neutral1.9%
Negative3.3%
Written reviews886 reviews
Positive51.0%
Neutral5.2%
Negative43.8%

Coles Mobile

Written reviews57 reviews
Positive7.0%
Neutral3.5%
Negative89.5%

User reviews

Australia Post

From 1.3K App Store ratings

What we love

  • 🚀 Awesome service
  • 🚀 Reliable delivery
  • 🚀 Fantastic tracking
  • 👍 Convenient app features
  • 👍 Easy to use

Room to improve

  • 🐛 Inaccurate tracking information
  • 🐛 Unreliable delivery attempts
  • 🐛 Slow or delayed deliveries
  • 🐛 Buggy app performance
  • 🐛 Poor customer service

Coles Mobile

From App Store reviews

What we love

  • 👍 Good price and happy
  • 👍 Easier and simpler than some
  • 👍 Great customer service
  • 👍 Works fine, cheap

Room to improve

  • 🐛 App keeps freezing
  • 🐛 Unusable app
  • 🐛 Button frozen on signup
  • 🐛 No password autofill/copy-paste
  • 🐛 Confusing signup process

Bugs and requests

Australia Post

Reported bugs

5 issues
  • App crashes or freezes
  • Login/sign-in issues
  • Tracking data disappearing
  • Incorrect delivery notifications
  • Compatibility problems with newer devices

Requested features

5 requests
  • Live delivery route tracking
  • Delivery time estimates
  • Ability to leave delivery instructions
  • Improved international tracking
  • Seamless integration with other apps

Coles Mobile

Reported bugs

32 issues
  • App keeps freezing
  • App crashes
  • Signup button frozen
  • No password autofill or copy-paste
  • Verification emails not returning to app
Show 27 more
  • Website has no top-up option
  • App fails to top up
  • App won't activate or download
  • App shuts off during activation
  • Login blocked, prompts for update
  • App doesn't work, cannot see usage
  • No option to change subscription
  • App asks to update when it's latest version
  • App crashes at SIM scan stage
  • App logs out frequently
  • App indicates no activated SIMs
  • App won't open on specific iOS versions
  • App crashes after updates
  • App refuses to open
  • App crashes after login
  • App automatically closes after login
  • App glitches and exits
  • Paste function disabled at login
  • App crashes before home page
  • App crashes when checking data usage
  • Patchy internet connection affects app
  • App crashes immediately after login attempt
  • Inescapable maintenance screen loop
  • App crashes when selecting a service
  • Blanked out mobile number digits
  • No cancel button/disable auto recharge
  • App doesn't support iOS keyboard

Requested features

11 requests
  • Improve new sign-up process
  • Improve transparency on data usage
  • Allow password autofill and copy-paste
  • Restore mobile number visibility
  • Allow naming of services
Show 6 more
  • Add voucher recharge option
  • Fix international roaming issues
  • Allow users to cancel/disable auto recharge
  • Improve customer service training
  • Fix app crashing on older iOS versions
  • Allow users to change ownership of mobile numbers

In-app purchases

None

Australia Post

No in-app purchases

None

Coles Mobile

No in-app purchases

Questions

Is Australia Post free?
Australia Post is free to download, with no in-app purchases.
Is Coles Mobile free?
Coles Mobile is free to download, with no in-app purchases.
Do Australia Post or Coles Mobile have ads?
Neither Australia Post nor Coles Mobile shows ads.
Which is updated more often, Australia Post or Coles Mobile?
Australia Post ships an update every 3 weeks, and Coles Mobile every 4 weeks. Most recently, Australia Post was updated on September 23, 2026 and Coles Mobile on September 23, 2026.

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