Australia Post User Reviews

Customer Experience

Positive experience52.3% of reviews
Neutral5.5% of reviews
Negative experience42.2% of reviews

~ Based on 725 written reviews from the US App Store.

What users say

Is Australia Post Safe?

Australia Post appears safe based on user ratings. AppsHunter Safety Score for Australia Post is 96/100.

This assessment is based on 1,325 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 1,325 App Store ratings for Australia Post.

Is Australia Post Legit?

Australia Post appears to be a legitimate app. AppsHunter Legitimacy Score for Australia Post is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app/service

I love that it automatically adds parcels addressed to me. Notifies me at every stage of delivery so I know what’s happening. Great app.

Fast

Fast, reliable and consistent

Updates

I have to copy and paste the tracking number always! Before was automatically

Ok

Whilst notifications and delivery times are good some couriers leave my parcels where they can be seen when there are plenty of places to hide on my porch

Great app and service.

This is one of the best government apps ever. We have used it all over Australia whilst travelling full time. Honestly couldn’t live without Australia post and this app is fab.

Tracking

I post parcels to my Canadian grandchildren regularly but the postage costs are astronomical. I’d send more parcels if the costs were reasonable. Tracking is great. Love that aspect.

Simple instructions too difficult

I have my safe place set to under the carport.. and I have it asked for my parcels to be left there FOR A REASON.
My parcel was taken because I’m not permitted to go where he left it .. I live in a hostile abusive situation, and you left my stuff right at their feet.. also they don’t even try to get signatures anymore .. I’ve been home for every one of my signature required parcels and they don’t even make a sound like they used to and I’m sick of it.. So thanks Australia post, I think I can speak for for a huge portion of your reluctant customers that your delivery drivers are incompetent. You charge too much for mediocre at best performance. One star because I can’t give 0
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Annoying pop up asking to review

While I really enjoy the app, it's useful, but there's something really annoying: pop ups asking for reviews... here we go! One star!

Can’t login

Can’t login

AusPost is hopeless

My parcel arrived in the next suburb over, they then sent it to a suburb 40 minutes away, and then posted it across Australia to the wrong state. Now on the way to come back to the right state. They don’t express post the parcel even though they made an error and have delayed my parcel by 2 weeks.

Great

Super easy to use

Unwanted Fees

You get monthly fees now , poor

Post bill pay

Post bill pay does not work it freezes after I add card details and press confirm, the feature only works online

Very reliable app

I’ve been using this app with zero issues and it is very easy to navigate, the design is perfect, it’s simple and it’s very responsive,

Stop please

Stop asking me for a review every time I open the app.

Great app

App works well and is easy to understand and not overly complicated

One of the best

The Aust
Post app is one of the best most efficient apps I have ever used. Easy and efficient and reliable.

Not good

Bad service

Aust Post

100 stars awsome

Bentley PO

The staff were extremely helpful and the process was streamlined to be easy and efficient . Well done 🤩