Fabulous
Easy efficient helpful friendly
Needs updating
Packages when marked delivered are marked delayed on the app.
Auspost
The help and support is a waste of time This app goes out of its way not to support you - if you’re urgent express post hasn’t arrived in 5 days we might help you then 🙄Then the help is wait 15 days In other words they do nothing at all in the hope it turns up
Mr
Australia post app & Australia post are terrible
Last package I had sent to me ended up in Narogin post office saying it had been to delivered ! Was addressed to Mandurah’s
Recently I had two packages meant to be delivered today app says delivered .. now where to be seen nor has any delivery been made today security alarms would pick up ..
Last package I had sent to me ended up in Narogin post office saying it had been to delivered ! Was addressed to Mandurah’s
Recently I had two packages meant to be delivered today app says delivered .. now where to be seen nor has any delivery been made today security alarms would pick up ..
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Great App - Hate the New Icon
Hate the new icon for this app. Looks more like the icon for a game than for Australia Post. Old icon was much better and easier to find. Have used this app for years and it is very useful for tracking deliveries 95% of the time.
Ability to send someone else authorisation to collect parcel is very useful.
Ability to send someone else authorisation to collect parcel is very useful.
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Issue
It won’t let me sign in
Auspost
Always helpful & friendly service
Supporting Transphobia is not okay
Do better
Poor taste
I’d rather critical, government services avoided associating themselves with commercial franchises associated with exclusionary politics.
Logo change unacceptable
Glad to see the icon changed back to what we all know. I thought my phone was hacked. Do not ever do this again.
Shout out to the delivery team in all their diverse glory
Glad to see the logo update. The app is constantly notifying me of deliveries and helping me make sure I get my parcels even when I'm not home.
Worst service possible.
Atrocious service every single time I go anywhere near Australia post.
And now this government business is advertising on behalf of an anti trans rights troll??? I use Aus post as an absolute last resort.
And now this government business is advertising on behalf of an anti trans rights troll??? I use Aus post as an absolute last resort.
Parcel
They said they tried to deliver 2x today, i was waiting for that and no one came to deliver the parcel
What is this new image it is unlikeable
Gross
so glad you changed back the logo (almost immediately)
love app use it daily HATED that temporary logo so happy you returned to your PROPER LOGO!
Great app
Really simple to use and very accurate and timely. Worth downloading and using as it can pick things up that you don’t get in an email.
Idiotic app icon
Australia Post is a utility - it needs to be consistent and basically neutral for all Australians. Like a water company. The recent decision to change the app icon shows how poor Australia Post’s judgement and priorities are. It’s even worse if it is for some Harry Potter thing. Bring the old icon back.
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Stop ramming your ideology down our throats!
Changing the logo to support Harry Potter in 2026... Gross. We all know the author is supporting trans genocide, so no government owned corporation should ever be endorsing that rubbish, especially by forcing it into our home screen.
Brilliant App
Functional and easy to use! Great app
Love the temporary Harry Potter logo and the owl, how neat!
Love the temporary Harry Potter logo and the owl, how neat!
Highly inappropriate use of a government service
This recent update featured an app logo change in a cross branding exercise. The cross branding is with a brand that is explicitly linked to legal cases and other activities, all of which are intended to suppress the human rights of transgender individuals.
It is highly inappropriate for a government service to be associating itself with a brand who has been recognised by international watchdogs and human rights organisations as perpetuating human rights violations.
But what makes this sting even more is that for those of us who use the app we have no choice but to be face to face this abhorrent behaviour, whether we like it or not.
If there were another mail carrier option in Australia I would never use Australia post again after this.
It is highly inappropriate for a government service to be associating itself with a brand who has been recognised by international watchdogs and human rights organisations as perpetuating human rights violations.
But what makes this sting even more is that for those of us who use the app we have no choice but to be face to face this abhorrent behaviour, whether we like it or not.
If there were another mail carrier option in Australia I would never use Australia post again after this.
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