Australia Post User Reviews

Customer Experience

Positive experience52.9% of reviews
Neutral5.5% of reviews
Negative experience41.6% of reviews

~ Based on 783 written reviews from the US App Store.

What users say

Is Australia Post Safe?

Australia Post appears safe based on user ratings. AppsHunter Safety Score for Australia Post is 96/100.

This assessment is based on 1,327 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 1,327 App Store ratings for Australia Post.

Is Australia Post Legit?

Australia Post appears to be a legitimate app. AppsHunter Legitimacy Score for Australia Post is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Eastlands store

first time using ap at eastland, great customer service and help, above and beyond with help/assistance.
Saw a sign that said zero tolerance for abusive behaviour, which was sad, the staff are wonderful and doing their job, they have their procedures which are 100% necessary in there industry.
Great, helpful staff!
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Great App, super slow deliveries

If Amazon can deliver a parcel within 48hrs or less, what’s Aus Post’s excuse? Still trying to work it out after 217yrs?

Sharing your data

I’m not impressed that if I want to log into my account, I have to allow the application Australia Post to share my data with other websites, etc. Disgusting.

Very hit and miss

Always have issue with parcels sitting too long at the airport. But then somehow to Wangara PO and back to the airport when my house is in between . Five star review but like just.
I’m saying

Customer service

Really great experience going to Queanbeyan post off on Crawford st. Staff are always helpful and fantastic.

Mail redirects

I cancelled a mail re direct weeks ago but parcels are still going to my alternate address. Even after individually redirecting them and speaking to auspost directly about each item, and being told that one in particular was located in the sorting centre in Perth and would be delivered to my Perth address the following day, it still ended up being sent back to Tamworth. I tried raising it again with auspost only to find it was marked as resolved and then I was just fobbed off by whoever could be bothered replying to my emails
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AusPost.

Please don’t allow the AusPost shops to be closed by a closed minded grubbermint.
Short sighted chocolate starfish is the best description for all of them. Even the smell is similar…

Fast service

Fast & reliable

Honestly the best app ever created and so helpful especially those who suffer from mental health

I don’t know what I would do without this app

Great

Great

Parcels

It’s great having the app as l can check where my parcels are . And the app is so easy to use.

Mr

Perfect

Development Team Skill Issues

Don't get in the way of OS copy/paste function. If you want to display a lengthy tracking number on a mobile app UI and you broke copy function, big fail. If you are using React Native and that is the problem, MASSIVE FAIL!

Entries not always up to date

It’s been three weeks and we are still waiting for entry to know where our parcel is.

Simple and useful

The app is intuitive and unintrusive. Thanks

Thanks for the great app

Easy to use once I got the hang of it and it took me a while too but thanks for being so helpful and understanding of my needs too.great service and I would definitely recommend it.

Send A Parcel page not available

Send A Parcel page not available

Great service

Never disappoints Aus post is number 1

Post

Honestly, it’s a good app. But recently, it was really bad. My parcels were supposed to arrive 1 month ago, and I’m still waiting. Pretty annoyed at this situation. Not happy.

Terrible service

Couldn’t do their job properly