not bad App, but only get 75% data
** the big gripe i got EXACTLY 75% of the advertised 22GB.According to the AI, the discrepancy is explained by their small print relating to data counting to include some sort if network operations/ overheads (i forget the terminology) and the reason why none of the other carriers deviate from my Traffic Monitor app and yet coles mobile does. This is a transparency issue and i suggest people contact the accc because when the enough people speak out we turn the seeming Goliath on its puny little head and put things into proper perspective. Humanity has the power, NOT corporations.
** i had difficulty signing up as it was highly confusing & they really need to improve new sign ups. I called customer service, and they were really good
I was able to compare against other apps and carriers because i live near a data congestion area on my yearly phone plan, and so ive been trialing different providers and using data on a spare device.
** Compared with other Apps, coles mobile is more intuitive than Amaysim( harder to use than coles), Telstra ( ABSOLUTELY horrendous), Optus (less intuitive to use than coles but more info ), and aldi mobile. missing some data but in many ways i found it easier and simpler.
** i had difficulty signing up as it was highly confusing & they really need to improve new sign ups. I called customer service, and they were really good
I was able to compare against other apps and carriers because i live near a data congestion area on my yearly phone plan, and so ive been trialing different providers and using data on a spare device.
** Compared with other Apps, coles mobile is more intuitive than Amaysim( harder to use than coles), Telstra ( ABSOLUTELY horrendous), Optus (less intuitive to use than coles but more info ), and aldi mobile. missing some data but in many ways i found it easier and simpler.
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Very Buggy. Bad Bad Bad
Unnecessarily complicated just to sign up. Multiple verification emails that don’t go back to the app but rather a web browser that then says the session has timed out. Just completely unnecessary in this day and age… get it together!!You’re a multi billion profit dollar company who price gouges customers- surely you can afford to get some decent App developers in to do a decent App for a very expensive prepaid service
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why run a business if you can’t get right service
Used up all data , need top up data , website got no option, app yes, but keep keep fail . What a shame . Change to other company right the way
Hoorah
At last I think I have achieved a log in! After several weeks of rejection and hours spent holding on on the phone I think I have at last got access to the App. The question is, is it worthwhile?
Terrible
0 stars
