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Liam told me to die just so Coles Mobile could get my number back. What kind of completely unhinged staff training is Coles giving their people?!
Absolutely frustrating
Unusable app. It keeps freezing with inability to return to the home page. Have deleted and reinstalled three times. Works for a short period of time then problem reoccurs.
Worst user design
Can’t even sign up!! Button frozen, no password autofill or copy paste option, spent 20mins just trying to sign up, disaster!!
not bad App, but only get 75% data
** the big gripe i got EXACTLY 75% of the advertised 22GB.According to the AI, the discrepancy is explained by their small print relating to data counting to include some sort if network operations/ overheads (i forget the terminology) and the reason why none of the other carriers deviate from my Traffic Monitor app and yet coles mobile does. This is a transparency issue and i suggest people contact the accc because when the enough people speak out we turn the seeming Goliath on its puny little head and put things into proper perspective. Humanity has the power, NOT corporations.
** i had difficulty signing up as it was highly confusing & they really need to improve new sign ups. I called customer service, and they were really good
I was able to compare against other apps and carriers because i live near a data congestion area on my yearly phone plan, and so ive been trialing different providers and using data on a spare device.
** Compared with other Apps, coles mobile is more intuitive than Amaysim( harder to use than coles), Telstra ( ABSOLUTELY horrendous), Optus (less intuitive to use than coles but more info ), and aldi mobile. missing some data but in many ways i found it easier and simpler.
** i had difficulty signing up as it was highly confusing & they really need to improve new sign ups. I called customer service, and they were really good
I was able to compare against other apps and carriers because i live near a data congestion area on my yearly phone plan, and so ive been trialing different providers and using data on a spare device.
** Compared with other Apps, coles mobile is more intuitive than Amaysim( harder to use than coles), Telstra ( ABSOLUTELY horrendous), Optus (less intuitive to use than coles but more info ), and aldi mobile. missing some data but in many ways i found it easier and simpler.
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Very Buggy. Bad Bad Bad
Unnecessarily complicated just to sign up. Multiple verification emails that don’t go back to the app but rather a web browser that then says the session has timed out. Just completely unnecessary in this day and age… get it together!!You’re a multi billion profit dollar company who price gouges customers- surely you can afford to get some decent App developers in to do a decent App for a very expensive prepaid service
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