Support is Excellent
When I experienced an issue, the developer responded immediately and started working on it that same day. They remained committed to finding a solution and didn't stop until everything was resolved. That kind of customer support is hard to find these days. Combined with their excellent product, it makes for a truly exceptional experience.
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‘Upgrade in settings to export’
Having paid £20 for this app some ago, mainly to support the app and get export functionality, it now says ‘upgrade in settings to export’. The functionality of that is not working, and also why would I pay twice for the same thing?
Aesthetic peace for productive writing
I'm writing my third book, and it's delightful that I now can use this app. Not only it's functional, beautiful and well-designed for peace of mind and creativety, but it's also actively developed. The app's developer responds quickly to bugs and fixes them at lightning speed. Wonderful app.
Disappointing
I love the ideas and really wanted it to work. But it just isn’t there yet. Even a simple function like Undo can turn your document into a mess. So how can you can you trust it with important work? Some of the features described I simply couldn’t get to work. I really do hope it gets better, maybe I’ll take another shot one day.
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Subscription to use Apple Intelligence ?!
I can understand a subscription for chatgpt. But “Author” still wants to charge you if you use your own Apple Intelligence. I don’t mind paying for software, but I won’t pay for a subscription to use inbuilt services that are free on my laptop. This is highly annoying. I will cease using Author.
