Interior clean
I asked that the floor mats to be cleaned and they were left muddy
I even asked if they were cleaned
I even asked if they were cleaned
Terrible
First of all kid did have time for me. In such a hurry could even let me ask a question and no one waiting behind me. Paid for Master Vac - I had to re vacuum Driver’s side after I looked under mat and the seat. Looked like completely missed this side. Had to wipe down the console myself. Paid for Premium Mat Cleaning too and definitely NOT worth it!!! Will NOT be going back!
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Liars
Clearly told me when I signed up I could add both of my cars on the plan - until I tired to Bring my 2nd car 6 weeks after sign up - I will be canceling and getting a refund
Too Many Steps
I pull into get my wash, I have to login. Then I have to go through multiple steps to get to the QR Code. This app desperately needs to utilize biometrics and be a lot quicker and easier to use. I’m not the only one who struggles - pull in and watch how slow it is for each person to check in.
App Sucks
Since they updated the app a while back it absolutely sucks. They should fire the person in charge of the change. Constantly getting booted. Having to redo my password every time I get a wash. Horrible. The app is bad enough I will drop my membership and just pay every time and save myself 10 minutes each wash.
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