Automower Connect User Reviews

Customer Experience

Positive experience50.1% of reviews
Neutral12.5% of reviews
Negative experience37.4% of reviews

~ Based on 842 written reviews from the US App Store.

What users say

Is Automower Connect Safe?

Automower Connect appears safe based on user ratings. AppsHunter Safety Score for Automower Connect is 90/100.

This assessment is based on 8,670 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.5% of ratings point to a safe experience
4.4% of ratings suggest some concerns
7.2% of ratings point to a risky experience

~ Based on 8,670 App Store ratings for Automower Connect.

Is Automower Connect Legit?

Automower Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Automower Connect is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Satellites

Passe trop de temps à la recherche de satellites!

Grass areas

Would be better to show completed areas on the app. I have 3 separate areas. Nd don’t know when each area is complete and sometimes send the mower to same area a couple of times a day

Goes wrong a lot...

It's fantastic when it works, but in four years I've had two PCBs in the charging station, a new charger, various bits of burnt out cable, new charging plates, one unknown fault under warranty. Repair bills now well into four figures. Currently not working, reporting loop error. Husqvarma's help line says take it to a repair centre.
Based on break downs I could not recommend a purchase.
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Could be better

The mowers are great and the app is good but why on earth don't you put a log of where the mower has been mowing and what day and time.
If you have lots of different areas to mow there is no way of knowing!?

Terrible, absolutely NOT recommended

Absolutely horrendous, frustrating and unreliable. Bought this particularly for the mobile app so I can turn on and off when I want. The app has been glitchy from day 1, now it stopped working altogether. Customer service is only available M-F 9-5 I helpful just reading off some scripts. Referred me to some local service, did absolutely nothing besides a cleanup, still not working and I will probably put this in the trash. Terrible product and app, would absolutely not recommend.
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Looks good but not robust

App user interface is good. The connection to the mower is weak. It drops regularly and you often have to restart the app. Rather than adding relatively useless functionality additions and marketing promostions, the development team needs to be focused on making the link between the app and the mower more robust.
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Un robot très dispendieux et vraiment pas fiable. Pas une journée sans que l’on doit le redémarrer.

Pas de technicien qui peut me régler mes problèmes après 3 ans.Je veux changer de marque et vendre cette poubelle.

Waste of money

I bought this last summer, I have not been able to appropriately utilize it as it constantly goes over my flowerbeds despite a boundary wire being placed. I’ve called customer service numerous times with no help. It is ruined several plants and shrubs, despite the boundary wire being up and having 8 inches of margin to move within even the flower bed and still somehow it moves past the boundary wire to 2 1/2 to 3 feet across the boundary
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Doesn’t work, too many problems

Awful model: looses satellite signal even in the middle of the lawn, doesn’t return to its base and misses chunks of lawn. Wish I never bothered.

Basic but stable

The app is OK and does most of what you expect, reliably. One annoying bug makes it impossible to change my NERA 405VE from imperial to metric units of measure. The feature exists in the app but has absolutely no effect.

Update: since a firmware update of the mower a few days ago, my phone can’t access any settings on the mower at all!!
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Grass looks great, having mapping issues

After working great for a couple of months, the mower is getting stuck often saying charging station is blocked.

Problem with update?

With the latest update, the ability to change cutting height seems to have disappeared?

easy to use

Easy to use. But could use a couple of features;

1. Ability to suspend a zone for heavy yard work, tree removal, etc

2. Change the color of a zone to show progress, along with the percentage mowed.

Suddenly Unreliable

This app has worked very well for the past several years. However, after this recent update it either won’t load any of my mowers or takes several minutes or more to load them. Been having to manually control them from the keypad on the mower itself which is extremely inconvenient. Please fix this issue.
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Husky 410iQ

Until Husqvarna makes its app and overall functionality for set up, it will be reviewed as sub-par. It has s 2026. Time for Husqvarna to hire a tech team and start from scratch.
Updates should happen automatically like every other 21st century device.

Simplifying lawn care

The EPS 550 has definitely simplified my lawn care he can work day and night can mow in my large zero turn can’t mow due to wet ground and just helped me maintain my lawn. My critiques would be he continually has map errors so he’ll go to the docking station and stay there until I stop and restart him and I have to do that manually at the mower versus on the app.
To summarize the app needs more control so I can be away so that my Lawn mowed
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Basic but stable

The app is OK and does most of what you expect, reliably. One annoying bug makes it impossible to change my NERA 405VE from imperial to metric units of measure. The feature exists in the app but has absolutely no effect.

George

After 5 yrs, battery ability control was a problem.

Purchasing the 115h Automower is one of the best decisions I ever made!

Purchasing the 115h Automower is one of the best decisions I ever made! It performs better than expected and the company’s customer service is excellent.

Now I can play golf without having to worry about cutting my lawn.

Disconnect issues

Nearly all ways i cannot use the app it says disconnected so it’s useless, i have to do it manually, so if it gets stolen i won’t be able to find it by gps. Very disappointing. I won’t be buying another one..