Automower Connect User Reviews

Customer Experience

Positive experience50.1% of reviews
Neutral12.6% of reviews
Negative experience37.3% of reviews

~ Based on 848 written reviews from the US App Store.

What users say

Is Automower Connect Safe?

Automower Connect appears safe based on user ratings. AppsHunter Safety Score for Automower Connect is 90/100.

This assessment is based on 8,764 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.3% of ratings point to a safe experience
4.5% of ratings suggest some concerns
7.3% of ratings point to a risky experience

~ Based on 8,764 App Store ratings for Automower Connect.

Is Automower Connect Legit?

Automower Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Automower Connect is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Overall not bad but one major improvement needed

Fix the return to charging station function. That is not someone clicking to wait 30 minutes for it to decide to stop mowing and go back to its charging station, that is find the boundary wire and follow it immediately to the charging station. It’s been bugging me the entire time I’ve owned this and literally just had to pick up the mower and carry it the entire length of my yard and set it in front of the charging station so I didn’t get ran over by a mower trying to do things in my yard.
Go to Home charging station should be an immediate action for safety.
Show more

Good but satellite not reliable

The mower is a great mower but I wish I’d got by wire rather than sat nav. It get stuck a lot and I need to manual rescue it and reset it at least once a week. It also loses the satellite frequently.

New to Robomowing

Utterly game changing and so pleased with this product. Giving back time each and every day

Error

You need to update the firmware so that when a temporary keep out zone is created, the mower does not throw up 'destination unreachable' error!

Satellites

Passe trop de temps à la recherche de satellites!

Grass areas

Would be better to show completed areas on the app. I have 3 separate areas. Nd don’t know when each area is complete and sometimes send the mower to same area a couple of times a day

Goes wrong a lot...

It's fantastic when it works, but in four years I've had two PCBs in the charging station, a new charger, various bits of burnt out cable, new charging plates, one unknown fault under warranty. Repair bills now well into four figures. Currently not working, reporting loop error. Husqvarma's help line says take it to a repair centre.
Based on break downs I could not recommend a purchase.
Show more

Could be better

The mowers are great and the app is good but why on earth don't you put a log of where the mower has been mowing and what day and time.
If you have lots of different areas to mow there is no way of knowing!?

Terrible, absolutely NOT recommended

Absolutely horrendous, frustrating and unreliable. Bought this particularly for the mobile app so I can turn on and off when I want. The app has been glitchy from day 1, now it stopped working altogether. Customer service is only available M-F 9-5 I helpful just reading off some scripts. Referred me to some local service, did absolutely nothing besides a cleanup, still not working and I will probably put this in the trash. Terrible product and app, would absolutely not recommend.
Show more

Looks good but not robust

App user interface is good. The connection to the mower is weak. It drops regularly and you often have to restart the app. Rather than adding relatively useless functionality additions and marketing promostions, the development team needs to be focused on making the link between the app and the mower more robust.
Show more

Un robot très dispendieux et vraiment pas fiable. Pas une journée sans que l’on doit le redémarrer.

Pas de technicien qui peut me régler mes problèmes après 3 ans.Je veux changer de marque et vendre cette poubelle.

Waste of money

I bought this last summer, I have not been able to appropriately utilize it as it constantly goes over my flowerbeds despite a boundary wire being placed. I’ve called customer service numerous times with no help. It is ruined several plants and shrubs, despite the boundary wire being up and having 8 inches of margin to move within even the flower bed and still somehow it moves past the boundary wire to 2 1/2 to 3 feet across the boundary
Show more

Doesn’t work, too many problems

Awful model: looses satellite signal even in the middle of the lawn, doesn’t return to its base and misses chunks of lawn. Wish I never bothered.

Basic but stable

The app is OK and does most of what you expect, reliably. One annoying bug makes it impossible to change my NERA 405VE from imperial to metric units of measure. The feature exists in the app but has absolutely no effect.

Update: since a firmware update of the mower a few days ago, my phone can’t access any settings on the mower at all!!
Show more

Grass looks great, having mapping issues

After working great for a couple of months, the mower is getting stuck often saying charging station is blocked.

Problem with update?

With the latest update, the ability to change cutting height seems to have disappeared?

easy to use

Easy to use. But could use a couple of features;

1. Ability to suspend a zone for heavy yard work, tree removal, etc

2. Change the color of a zone to show progress, along with the percentage mowed.

Suddenly Unreliable

This app has worked very well for the past several years. However, after this recent update it either won’t load any of my mowers or takes several minutes or more to load them. Been having to manually control them from the keypad on the mower itself which is extremely inconvenient. Please fix this issue.
Show more

Husky 410iQ

Until Husqvarna makes its app and overall functionality for set up, it will be reviewed as sub-par. It has s 2026. Time for Husqvarna to hire a tech team and start from scratch.
Updates should happen automatically like every other 21st century device.

Simplifying lawn care

The EPS 550 has definitely simplified my lawn care he can work day and night can mow in my large zero turn can’t mow due to wet ground and just helped me maintain my lawn. My critiques would be he continually has map errors so he’ll go to the docking station and stay there until I stop and restart him and I have to do that manually at the mower versus on the app.
To summarize the app needs more control so I can be away so that my Lawn mowed
Show more