Autura Towing User Reviews

Customer Experience

Positive experience11.5% of reviews
Neutral3.8% of reviews
Negative experience84.6% of reviews

~ Based on 26 written reviews from the US App Store.

Is Autura Towing Safe?

Autura Towing does not appear safe based on available data. AppsHunter Safety Score for Autura Towing is 45/100.

This assessment is based on 57 user ratings, with an App Store average of 1.8/5.

Safety Analysis

15.8% of ratings point to a safe experience
5.3% of ratings suggest some concerns
78.9% of ratings point to a risky experience

~ Based on 57 App Store ratings for Autura Towing.

Is Autura Towing Legit?

Autura Towing appears to be a legitimate app. AppsHunter Legitimacy Score for Autura Towing is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worthless

This is a horrible app. I would not recommend it for anyone. Zero customer service when needed. The employees will lie to get you off the phone put you on hold and not come back to you. Good reason why it has less than a two star review after four years

Nope

Is known to cause cancer in every single state, including California

Favoritism

This site is suppose to stop favoritism but it doesn’t do that at all, the employees of this site allow it, drivers are calling in their own tow and employees like Brian Sweeney that work for this company play in that roll of favoritism, I do not recommend this company to dispatch for any company, very poor service. It’s a shame that they do not monitor their employees and coach them, hopefully in the future there will be a better service than this company.
Show more

Full vehicle information would be much appreciated!!

Definitely need to work on putting the correct and full vehicle information. ( Gray Chevy ) is not helpful And better notes for the tow operators would be highly appreciated…

Do better

Needs to have a good revamp. All my needs was good but you changed everything

The update is awful

It no longer notifies you when you’ve been sent a call it’s a days work just to refresh every few seconds. I get to calls and the police are saying they saw the company name change multiple times which is not surprising because THEY DID NOT KNOW THEY HAD A CALL. Fix yourself! This is going on a week long of zero notifications just “your response time is approaching” sound…. Ummm excuse me? How is this not in the works? This is crucial for communication from cops to companies to clear these accidents and such. Update is crucial to the relaunching of this app.
Show more

Bad App

You need to bring back AR dispatch app it works better then this app

App Doesn’t give notification upon receiving call

Since the app updated on my phone, when my tow boss sends me a call I don’t get notification and today we’re late due to fact never received it then he calls me on phone and I open app and there it is.
All my settings are on and notifications. Unsure what issue is or in the app

Worst app ever

This app is absolutely horrible everything about it is trash the navigation is trash the fact that you can’t see redispatched calls in the history and available drivers in the history like we could before is horrible this app needs to go back to the way it was and you need to fire whoever thought this version was a good idea obviously none of you idiots ever towed a day in your life!!!!
Show more

Smh

You figure you work with the police department to get their tows figure at least give me the year make model and Vin number when you put the license plate in come on let’s talk about doing the bare minimum

GARBAGE

This app is GARBAGE. I get no notifications. I don’t even know I have a tow until I get a phone call because it’s been in dispatch too long. Hate this company and the app.

Piece of Junk

This app is a piece of junk doesn’t work right, in no way is user friendly, and easy to use.

crash

consistency crashing and closing.

Bad app

The tow alert sound has not worked for quite some time now. Instead of helping me, the dispatchers just tell me I am wrong. Bad app, bad company, bad service.

Horrible app

Man…you ever go out on a date and when u get there the woman is nothing like her pictures? Well that’s a lot like this app, looks great in the App Store but once u use it its horrible! Always crashes, tows just disappear for no reason…. This app is on life support, somebody pull the plug!

TERRIBLE

This app is horrible crashes every single time you try to take photos! I like nothing about this app or auto returns Program period! This app needs help about like the people running the program! This app is on life support

Uhh sub par

Umm try updating your app more???

Audible alert doesn’t work

The audible alert won’t sound with the new version. For a dispatch app the alert is a necessity. Autoreturn’s help line is not helpful at all.

Boots me out

Never fails I get booted out as soon as I open the app iPhone user I never had this problem using my android

New update

I can’t even login the newest update is beyond unworkable it doesn’t even allow pictures and every time I am in it crashes