Doesnโt work any more
Ava doesnโt support downloading data from the each to the app any more. Itโs been the case for at least 6 weeks now. I contacted Ava many times but no response at all
Glitchy
When you click on a day it jumps to the day to the left of it. This app needs major updates
Horrible customer service
I bought two devices and both stopped working. When the second device stopped working after 2 months I reached out to customer service. They sent me on a wild goose chase of troubleshooting tasks, even though it was clear that the device was nonfunctional/hardware issue. And when I would do their task they would send new ones. After 25 emails back and forth they have still not sent me a new device. Trash company. Do not buy.
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App does not even open
I have used Ava for years and it suddenly would not open, giving an odd error message, and hasnโt worked for over 48 hours now. This prevents me from even accessing my data and leaves the bracelet useless. I messaged customer service immediately and have yet to hear from them.
Time change crashed the app
Hasnโt worked in days. Otherwise itโs a great app and device.





