AW Touchpoint User Reviews

AW Touchpoint
AW Touchpoint
American Well Corporation

Customer Experience

Positive experience67.4% of reviews
Neutral6.5% of reviews
Negative experience26.1% of reviews

~ Based on 92 written reviews from the US App Store.

What users say

Is AW Touchpoint Safe?

AW Touchpoint appears safe based on user ratings. AppsHunter Safety Score for AW Touchpoint is 91/100.

This assessment is based on 8,704 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.1% of ratings point to a safe experience
2.5% of ratings suggest some concerns
8.4% of ratings point to a risky experience

~ Based on 8,525 App Store ratings for AW Touchpoint.

Is AW Touchpoint Legit?

AW Touchpoint appears to be a legitimate app. AppsHunter Legitimacy Score for AW Touchpoint is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent Care

I appreciate the care plan that was offered due to my inquiry. The doctor and nurse were both thorough and very knowledgeable. Much appreciated.

Merkita Lester

FNP

Clear Instructions

Lolita did a great job explaining each part of the equipment and features on the machine. I am so glad that IHHC has the video conference , especially for those who have not used a CPAP machine before. Lolita cleared up my misgivings and answered all my questions. Thank you!

Nice worker

Great communication very great help thank you so much for everything. I appreciate it. Keep continue to help people.

Video

Could not see my doctor but she could see me

Delay

The video quality was not very good. It had a delay and was not clear.

5 star platform

Clearly being able to hear and see allows me to remain focused and calm.

So EASY and convenient

Got my appointment and refill in minutes instead of days and weeks

Keeps breaking up

Video stopped 4 times in 15 minutes

Genetic Consultation

James had a great session. Excellent counselor, very informative and helpful

Speakerphone

Need a speakerphone option. You can’t hold to your ear and be on video at the same time

Excellent Tool

I really appreciate the video. Chat with my physician.

Online Appointment

I really enjoyed the new way to see the doctor in case there wasn’t any available appointments in person. I recommend this for small cases like a cough or slight symptoms. Anything else one would have to go to the ER.. I had a wonderful experience. Would definitely do again if needed. The doctor was very nice and courteous.
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Great experience. Excellent video and sound.

Great app. Worked as advertised. Highly recommended.

Dr telephone appointment

This helped us so very much & I would Love to continue with this way in future, moms going on 92 & it’s very difficult to transport by vehicle/ Dr McMichael was wonderful as always, it worked perfectly, also nurse Angela with all necessary questions was excellent as well - thank you & God BlessedπŸ™
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Virtual visit

This was great to have, was not feeling well enough to go into Dr office , so talking to the Dr Virtual made it so much easier. Look at it this way it’s like FaceTiming.

Great!

This works well!

Today’s Telehealth Appointment

All went well. Good audio, much improved over last time! Good picture and outstanding interview with Dr. Andrew Duxbury and his associate! Appreciate my health care team at UAB.
Marilyn Greely

Patient

Dr. Be Betker was positive and helpful . I wouldn’t want anyone else treated me. We get along great πŸ‘πŸ»

Good function and doesn’t take up too much space

Much better than the non download app