Problem
I have had great success using this app. But today trying to deposit my check the camera is not working. I call my local branch and the 800 # and they see no problem. I need the app as I live in Jacksonville and the closest branch is in Port Orange. Is there a problem in the app. I have uninstalled and reinstalled the app to no avail. Thanks for anything you can do.
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Great app
No issues and easy to use!
Best bank ever
I love the app it’s easy to use and I love the bank because the people are always so nice and help me in any way that they can
Awful app.. just find another bank
Update 02.19.21
DO NOT RELY ON THE APP!
Best example.. made a Staples purchase on WEDNESDAY.. delivered THURSDAY.. shows ‘Pending’ on the account app on Friday! What?!?!
The app is not reliable, no time stamps for transactions, the 800# needs works, and the bank itself is looking for money, not us little guys who work/live paycheck to paycheck.
... older comments below
Update... another flaw. Why are the old closed accounts showing up? Why can I not remove or hide them? They are no longer relevant!
I’m sorry to say I’m no longer thrilled with Axiom. And this app, already seeing issues. Trying to look at the accounts, failed and stopped loading. One would think with the app down for five days, it would have been made correct.
And the details of the transactions (the ones i saw before it failed), still does not have the time stamp. I have requested the time stamp over and over. What developer thinks the time stamp for a transaction is not needed?!
Save yourself and move on to another bank.
DO NOT RELY ON THE APP!
Best example.. made a Staples purchase on WEDNESDAY.. delivered THURSDAY.. shows ‘Pending’ on the account app on Friday! What?!?!
The app is not reliable, no time stamps for transactions, the 800# needs works, and the bank itself is looking for money, not us little guys who work/live paycheck to paycheck.
... older comments below
Update... another flaw. Why are the old closed accounts showing up? Why can I not remove or hide them? They are no longer relevant!
I’m sorry to say I’m no longer thrilled with Axiom. And this app, already seeing issues. Trying to look at the accounts, failed and stopped loading. One would think with the app down for five days, it would have been made correct.
And the details of the transactions (the ones i saw before it failed), still does not have the time stamp. I have requested the time stamp over and over. What developer thinks the time stamp for a transaction is not needed?!
Save yourself and move on to another bank.
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Malcom
Very user friendly, the new P2P is way better than the old one !
Awesome and Useful
Great app for a great community/commercial bank.
Easy to use
Very user friendly and I love the clean look.
CEO Apology
I apologize to our customers that experienced the inconvenience of Axiom’s computer systems conversion during the period of June to October 2020. While the difficulties encountered by our customers during this time (switching apps, new sign-one, temporary system down time, etc.), the new computer system ultimately provides Axiom’s customers superior and enhanced functionality and a better user experience; a four or five star experience.
Thank you very much for taking the time to provide your review. Your feedback is very important to us and helps us achieve our commitment to industry leading customer experience.
Thank you very much for taking the time to provide your review. Your feedback is very important to us and helps us achieve our commitment to industry leading customer experience.
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App is always failing.
Every at least 2 weeks the app fails. It’s a never ending problem. Making axioms advertisement for “mobile banking” false. As man with a job that requires high hours/work load, mobile banking is crucial and Axioms failure to consistently provide that feature is putting me in a tight spot
App
I’ve been trying to login to the app for weeks and yet it’s never working just sad
The app crashes too much
The old app was better
Failure
I hate the new system
bad business
i use to love them but now i hate them the worst bank ever
Awful app and bank
The app won’t work for me at all anymore and the new changes have messed everything up.
Servicio al Cliente excelente
Excelente trato de todos los empleados te tratan como una familia y siempre una sonrisa .
Lacks functionality
Needs the ability to make deposits larger than $2500. Needs the ability to do scheduled recurring transfers between accounts. There are other missing functions as well. It’s a disappointment compared to other banking apps I’ve used.
The Best Bank
I am very happy with Axiom Bank . Friendly people . I am not computer savvy, however the online banking is very easy to use.
Don’t work
App needs to be updated!!
Please fix the issues
Love the bank but app hasn’t been working for months! Please fix this!
Don't get it, just go to a credit Union.
Don't get it, just go to a credit Union. I've had so many problems with this Bank letting me spend what I know is there. Terrible....
