Really frustrated
This app used to work flawlessly. The last year or so its reliability and usefulness has significantly dropped. I can’t use it to review evidence without having to close and restart the app and deleting and redownloading the app. Everytime I’ve reached out to support the answer is always delete and reinstall the app which in my line of work I don’t always have the time to do. Something needs to be fixed in the coding or something so it becomes more reliable again. The only thing I can count on it doing is allowing me to input the metadata.
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Complete Garbage
I wish I could give it zero stars. The app rarely works the way it is intended, video playback is choppy and rarely works. When switching to full screen mode, the videos won’t play at all. With all AXON can do, you’d think they would fix this horrible app.
Bugs
Near impossible to watch your footage on the app without it freezing every 40-50 seconds. Or just not load at all and have to restart the app several times before it decides it may work. If you need to skip to the end of the video for something you have to skip about 2 minutes at a time if you do too much at the start it will once again freeze. Then you need to close out of the video and open it again several times before you have the chance to try again. Extremely frustrating when you're trying to find something specific and have to close out of the video a dozen times because it keeps freezing then won't play again until you reset it. An update with bug fixes for this would make a big difference
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Terrible
Absolutely aggravating when trying to watch a video you have recorded to write a report. It constantly disconnects, lags, buffers, or just doesn't work all together. You try to skip back to the part it shut off at, nope try again. Reset the app and try to go back to the spot you were at, nope try again.
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Worthless
All this money these agencies are paying them every single month and they can't make an app that plays a video for longer than one minute.
