AXS Tickets Reviews: Is It Legit?

Customer Experience

Positive experience7.0% of reviews
Neutral2.2% of reviews
Negative experience90.8% of reviews

~ Based on 2,867 written reviews from the US App Store.

What users say about AXS Tickets

Is AXS Tickets Safe?

AXS Tickets appears safe based on user ratings. AppsHunter Safety Score for AXS Tickets is 93/100.

This assessment is based on 533,962 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.9% of ratings point to a safe experience
1.8% of ratings suggest some concerns
7.3% of ratings point to a risky experience

~ Based on 531,647 App Store ratings for AXS Tickets.

Is AXS Tickets Legit?

AXS Tickets appears to be a legitimate app. AppsHunter Legitimacy Score for AXS Tickets is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App unable to cope with demand (member tickets, Chelsea Flower Show 2027)

Repeated attempts to purchase tickets throughout the day on which they went on sale were unsuccessful; the app variously failed to connect me, failed to recognise me, timed me out as a result of its own failure to respond, generally failed to deliver in any sense of the word. I was completely unable to purchase the tickets that I needed.
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Great!

This app is so awesome!
I went to Gabbys dollhouse live in Birmingham and loved it!
I’m honestly at a young age to use axs and I don’t have my own account! I use stuff on a family account (technically)
An awesome part is that Apple put a thing on your Home Screen to open axs and get the tickets open! Another thing I like is that some events can be added to your wallet. I have an upcoming event in January that supports this feature
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Who choose this company????

Possibly the worst ticketing experience I’ve ever had. Tried to get tickets for Australia Cup and Melbourne Derby. In a constant loop of logging in.

Nice

Bought some concert tickets for an indie band everything went smoothly.

Hidden Feed

I bought tickets for the Zac Brown concert. I was unable to make it to Denver, so I listed them for 399. AXS then listed them for over $500 which was not disclosed. So they made a fee when I bought them and made a fee when I sold them. And I lost $100 a ticket.

Great APP!

Easy to use and dependable

No funciona

Imposible de usar. Mala atencion

Would not accept my cards payment

I tried several times to buy a ticket to see a concert coming to Cleveland in November; it wouldn’t accept either card payment. Please fix your app.

Great app - locks you out to quickly

The app is the best for the team I follow. But if you’re searching day of game and refresh one to many times you get locked out. I get it is to protect from bots - but you can do better… fix that issue and you get 5 stars

Falsely flagged as a bot

Was falsely flagged as a bot and unable to access my tickets to sell before the deadline. I will never buy tickets through AXS again. I feel completely scammed. Buyer BEWARE.

$ transfers

No reply to filled claim of lost money from sold tickets!!

Stop spying on me

There is absolutely no reason that you need to turn off my VPN so that you can see where my physical house is in order for me to buy a concert ticket. Respect some people’s privacy.

Scalping is the only way to buy tickets

The AXS protections around purchasing tickets are so bad that nobody in our area has ever successfully purchased a ticket in the past 5 years (we live right next to the venue). They flag all of our ISPs as scalpers, and LTE doesn’t work either, so we’re all just locked out. Ironically, their scalping protections are so unbelievably bad that the only option for us to get tickets to Red Rocks is to scalp them.
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Not helpful

Ticket transfer is a waste of time and frustrating

Garth Brooks

Trying to get tickets to Garth Brooks logged into the app and it blocked me and I cannot get back in. Thinks I am a bot. VERY DISAPPOINTED!

Security

I get kicked out of the app quite a few times because I’m being confused with being a bot. This is the only App that I have this issue with.

Does not handle high ticket demand sales worth a darn!

Horrible experience trying to purchase Garth Brooks tickets in KC. After waiting an hour in the queue it was finally my turn to purchase. The map kept reloading. The tickets I chose kept saying unavailable. Couldn’t pick anything. Screen went white for two minutes so I arrowed back and then guess what?! Lost my place and had to re-enter the que. what a joke and a complete waist of my time. This app doesn’t have the capacity to handle high ticket demands. It kept freaking out the whole time and said seats were available when they weren’t. Literally wasted an hour of my life on nothing.
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Tickets

I was just in line on the queue for Garth Brooks tickets… And it just knocked me out and now I have to start all over

Hockey game coming

Looking forward to it

Useless

This is the worst app I have ever used.