Amazing!
It’s awesome. Rewards credit.
Bought $500+ tickets and they cancelled 2 hours before the event!
We bought $500+ in tickets and I received an EMAIL asking me to contact customer service. After waiting on hold for 20 minutes they said the tickets were no longer available and that was that. Extremely unprofessional and wasted my time. Will never be using this company to purchase tickets and will be actively advising others not to as well.
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I need help with my listing
And you make it nearly impossible to reach out. The app does not let me access an agente it asks me to log in and then se da me an email to log in via website and not the app ant again it leads me nowhere. I need someone to reach out to me or please give me a number I can call
Buyer beware - non official tickets
Vivid seat sells tickets that are not yet for sale, and are not clear that you are not buying a particular ticket, but a service that someone is buying a ticket for you.
I feel scammed. I thought I was buying an official ticket, when the real tickets are going on sale on a few days and will be much cheaper than I paid. Their support team refused to offer a refund even though I contacted them within minutes of my purchase, even though the “tickets” i bought won’t be purchased for me till multiple days in the future. Scam company fake tickets.
I feel scammed. I thought I was buying an official ticket, when the real tickets are going on sale on a few days and will be much cheaper than I paid. Their support team refused to offer a refund even though I contacted them within minutes of my purchase, even though the “tickets” i bought won’t be purchased for me till multiple days in the future. Scam company fake tickets.
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A Costly Error
So I recently used this app to purchase Ariana grande tickets and I felt robbed. While purchasing the first round of tickets I was alerted by the app…that the tickets were already bought and sold out in the selected section. However in actuality they were sold to me but there was no notification made about an approved sale.
This lead me to purchase tickets in another section creating duplicate tickets for the same show. There was no message notifying me about the approval of the first set of tickets. Called the service hotline and there was no refunds issued but offered to resale tickets.
After several hours(going back and forth with customer service) trying to get my tickets posted for resale, my ticket sale price was still not honored and even elevated by the website themselves. This made the sale hard to complete and left me leaving out with a depletion of 800+ dollars, due to the error given through the app. A very costly error with no sympathy or credit given back. Very disheartening and can only make an innocent consumer felling robbed after the entire experience. Not sure if I’m using the app again and placing a warning out to all future consumers to be mindful.
This lead me to purchase tickets in another section creating duplicate tickets for the same show. There was no message notifying me about the approval of the first set of tickets. Called the service hotline and there was no refunds issued but offered to resale tickets.
After several hours(going back and forth with customer service) trying to get my tickets posted for resale, my ticket sale price was still not honored and even elevated by the website themselves. This made the sale hard to complete and left me leaving out with a depletion of 800+ dollars, due to the error given through the app. A very costly error with no sympathy or credit given back. Very disheartening and can only make an innocent consumer felling robbed after the entire experience. Not sure if I’m using the app again and placing a warning out to all future consumers to be mindful.
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