Dress Exchange
Beautiful dress!! Unfortunately the size was a bit small so I decided to return it and exchange for a size larger. Let me tell you! The customer service and return (UPS Store) was quick and easy! Take your return scan code, UPS store scanned it and my order number and out the door I went. As soon as the UPS store scanned my item, my money was credited to my Azazie account before I got to my vehicle. When I returned home, I was able to re-order my dress. Great experience!!
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Did not get my money back
When I started a return it asked me how I would like my money back (card or gift card) . I chose the full amount to my card option. However, I received all of it on a gift card and they said they can’t change it now. The only reason I had to return it so many times is because the sizing is inconsistent.
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Not functional
App is not displaying any images and regularly doesn’t work
Exceptional service
I ordered the incorrect size for my niece’s wedding. I was very pleased at how easy it was to perform a Happy Return to a local Staples store. I was immediately credited the full amount and able to order the correct size.
Dress orders
Such an easy site to use! The options are beautiful and limitless! Have ordered from them multiple times and have been disappointed!
